Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Rubbish company. You order from them and then they just order the product from China and post on to you. No customer service contact at all. I don't know how they have 4.1 rating in trustpilot when every single review is one star. Another example of trustpilot rubbish
Das ist eine ganz tolle Firma, Artikel, Liefertermin und Lieferung auf Rechnung waren gelungen. Immer wieder Mopodo 😊
I've never written reviews of companies before, but I feel that my only experience with them has left me with the need to warn potential customers of this company's deplorable trading attitude.
In August, I made a very modest purchase from them through Amazon. When the product arrived, it was found to be faulty. I immediately contacted them and requested my money back.
To my utter astonishment, they told me to contact the manufacturers (in China, I think) and tried to wash their hands of the situation! I then started the Amazon complaints procedure and every further contact was made through Amazon's excellent services. I was even able to speak to one of the Amazon Customer Support Team, who agreed with me and was equally dumbfounded by Mopodo's stance.
Yesterday, I received an email from Amazon to tell me that a full refund is on its way. A satisfactory conclusion to a very frustrating and time-consuming (two months) episode for a paltry sum of money.
So, in my opinion, Mopodo is a company to be avoided.
At the same time, I must congratulate Amazon and their Customer Support Team for their prompt and supportive action.
Stay away from this company at ALL costs, they will try to rip you off!
I ordered gear from them through Amazon and was sent an email from Amazon stating goods had been despatched. A few days later I received a further email direct from these muppets saying that my parcel had been returned to them and was empty, they apologised that they had no more stock and would be doing a full refund. Well I waited and waited, no refund. I contacted them and they said a refund would be done 'shortly', so I waited, no refund. I contacted them again and was told a refund would done 'shortly', I asked what their idea of shortly was, 2-3 days was the reply, guess what no refund! I contacted them several times, only to be told the same BS. I had to eventually raise a claim through Amazon direct.
Seriously DO NOT USE THESE GUYS!
I bought an iron for my parents through Amazon. My parents told me months later it had never worked properly, with the sole plstebevoming first brown & sticky then rough. I tild mopodo. The didnt papologise, offer refund or any compensation but asked me to pay to post the iron back so they could test it.
Hard to imagine such grudging & poor service. I'm taking it up with Amaxon. Avoid tnis company at all costs!
We tried to purchase from this seller and our order was accepted and payment taken, however 30 mins later we received an email saying the order had been cancelled with no explanation of why! We tried to phone to find out why and calls just go to an answer phone.
Would never use this comapny again and wouldnt recommend this company to anyone...waiting to see if I get my money back :(
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
