Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service req... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said abso... Se mere
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip... Se mere
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. W... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Moov Electric is an online retailer selling high end e-scooters and e-bikes
Kontaktoplysninger
Currock Road Retail Park , Ca2 4as, Carlisle , Storbritannien
- 01228587807
- Info@moovelectric.co.uk
- moovelectric.co.uk
3,5
Middel
131 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They are really easy going
They are really easy going, very responsive and helpful. Strongly recommend their service.
18. oktober 2023
Very helpful company every time
Very helpful company every time parts always arrive on time and I’ve never had any issues would recommend
9. oktober 2023
Exceptional Customer Service!
The team here are just great! Firstly they were the only place that helped me get the 8TEV programme throttle s886 Manual even though I did not buy from them! afterwards I ordered from MOOV the usb that has now unlocked my 8TEV B12 scooter and can run 25mph. My experience with the team and emails have been fantastic and they really do value customers. Highly recommend MOOV for your scooter needs. I will be recommending to others too. Thank you for being great! 👍🏻
14. oktober 2023
Uopfordret anmeldelse
Bought a scooter for my son couldn’t be…
Bought a scooter for my son couldn’t be happier with the service of this company excellent delivery time and super excellent customer service will buy again and highly recommend thank you
29. september 2023
Great company I needed a voltage lock…
Great company I needed a voltage lock couldn't find anywhere online but they had it after searching for days and it came quickly very happy luv you guys thanks👍🏻
10. september 2023
Bought 2 electric scooters from…
Bought 2 electric scooters from Ashley....so helpful and in informative. Would definitely recommend this company, plenty of scooters to choose from. Also dealt with Rebecca who was very helpful too...great customer service.
3. februar 2023
Besvarelse fra Moov Electric
Thanks for your kind comment Tracey. Hope you enjoy using the scooters on your trips and happy to help if you ever need assistance.
Very fast delivery
13. december 2022
I highly recommend this great company.
This is an,amazing company with top notch customer service. I am so pleased with my items and the rapid service. I can not thank them enough for their professionalism and friendly service. Thank you very much the scooters are beautiful. And thank you Rebecca for your efficiency and great communication too.💞
12. december 2022
Very quick delivery fantastic my boys…
Very quick delivery fantastic my boys will love these scooters deffo use u again 😎😎👌👌
17. november 2022
Had few orders from here and I highly…
Had few orders from here and I highly recommend.
14. oktober 2022
Rachel is amazing helpful and going…
Rachel is amazing helpful and going above and beyond for me .
26. september 2022
A Company that actually helps!!!!
Great service from the guys at Moov Electric. Needed parts for a nanrobot d6+ scooter and they had the parts I needed to me within 24hrs of ordering on there website. A company that wants to help 💯👌
21. september 2022
Good service as described
15. september 2022
Helpful customer services
Just a good honest website to get genuine parts for your ebike
31. august 2022
Excellent service
Excellent service, a very helpful and friendly team - Rebecca made my experience great! Not pricey at all :) Received a quality product in no time!
4. august 2022
Uopfordret anmeldelse
Device came damaged.
15. juni 2022
Besvarelse fra Moov Electric
Hi James.
We've tried to email you and call you to understand what the damage is to the product. We can exchange the damaged product for a new scooter or provide you with a full refund. This is all detailed on our Returns & Warranty page.
Please reply to our email so we can help you to resolve the situation.
Thank You
We purchased Nanrobot Lightning Scooters from these people and give them 5 stars for everything. The product, the buying process and the customer service. Thank you.
3. juni 2022
They sorted out the CycleScheme code…
They sorted out the CycleScheme code and delivered the bike inside 48hrs. Recommended.
23. maj 2022
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