Moonrockgems Anmeldelser 102

Ich habe ein Paket bestellt und hätte dazu einen gratis rosa Schmetterling bekommen sollen. Nach 3-4 Monaten habe ich dann nach mehrfachen fragen endlich mein Paket bekommen. Tja leider war das aber nicht meine Bestellung. Nach erneuter Kontakt Aufnahme meinten sie, sie schicken mir ein neues Paket zu. Ich habe nun noch 2 mal geschrieben und bekomme keine Antwort mehr und bestimmt auch nicht mehr mein Paket... bestellt wurde am 4.12.25 und wir schreiben heute den 11.5.26.

I ordered a package and was supposed to receive a free pink butterfly along with it. After 3–4 months—and multiple inquiries—I finally received my package. Unfortunately, however, it turned out not to be my order. After contacting them again, they told me they would send me a new package. I have since written to them twice more but am no longer receiving any response... I placed the order on December 4, 2025, and today is May 11, 2026.

Very good products, would love to be able to buy the glue on its own. Not always in a kit.

Long delivery but parcel arrived in good condition. Easy to follow instructions.

Kit could’ve been better, gems don’t last too long but super cute when they’re one

Daymmm! What a stunning set, super easy to apply x

Customer service is non existent. they responded to me once, I asked a follow up question and never heard from them again. I’ve been emailing asking for an update every day

Loved it, was simple and is very secure and pretty

Great service! Love the product :)

gems are cute

Products arrived mislabeled (etching labelled as bonding agent and vise versa)

Gems didn't stick, followed instructions but sadly didn't work at all

Very cute but instructions aren’t that clear. I manage to put them on and they’re super strong but not as shiny as the photos.

Always comes really quickly and always with a few extra bits!

Really easily application! Recommend!!

Pleasantly impressed with the service & shipping! Everything arrived timely, as advertised. Now I’ve just gotta use the product…will update review once I apply gems & they’ve been on for a lil bit.

fast delivery and easy-ish to use. the instructions were straight forward. The kit came with more gems than I thought so that was a nice surprise. I am worried that the light wont last very long but other than that the kit is great!

Super fast delivery and really easy to use/good quality!!

Love these so so much! Cant wait to use them!

Got free extra gems, really pretty and really excited to use.

Slow to reply and yodel was atrocious as always, but that isn't the company's fault. I appreciate the reply regardless of how long it took