Solgt af Moonpig.com
Oplysningerne på denne side er udelukkende baseret på produktanmeldelser skrevet af kunder hos Moonpig.com via Trustpilot.
Delivered the very next day!! Perfect
Besvarelse fra Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Pretty card
Quality of card is excellent. I use Moonpig a lot and have never been disappointed always really impressed with the choice and quality of cards when they arrive ....and have always arrived on time.
Nice card with no flowery words.
Great thank you.
I wanted a card without a pre-printed message which is what I thought I'd ordered. When I received the confirmation email I used the chatroom with one of your staff and was told the order was already being processed and nothing could be done. This was despite it only being a few minutes after placing the order and saying there was no rush for it.
Besvarelse fra Moonpig.com
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lifesaver as a last minute delivery
Appreciated.
Not impressed only arrived today 14th . Poor service
Besvarelse fra Moonpig.com
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent without being overly sentimental
Card arrived late
Not as good as it looked
Besvarelse fra Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately card arrived with corner bent
Besvarelse fra Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lovely warming card
Besvarelse fra Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Lovely card and ok time.
Perfect for our daughter and son in law
Besvarelse fra Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
It wasvperfect for my friends.
Besvarelse fra Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Arrived in an envelope with 2 other cards to the wrong address. The other 2 cards had to be sent on, supplying two envelopes and postage. Completely missed the date for the anniversary.
Besvarelse fra Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card as expected
All perfect.
