Nothing wrong but no lots informations about my order. Î’m waiting steel 2 weeks, expecting to know why I have too wait so much. I think it’s maybe of Iranian’s war…
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received my package today and was beyond pleased. These rolls and loops are so pretty! I would definitely order from them again! My only personal issue was how long it took for the order to get... Se mere
I am a regular customer, every time it's perfect, and the goods are gorgeous!! I really recommand Mooboom. Pictures are very accurate of the real goods, perfect shipping package, quick to deliver... Se mere
I really like the products, they are of high quality at very good price. The designs are beautiful. I have just started scrapbooking and am so happy to have found Mooboom. I will definitely purchase a... Se mere
4,3
Fremragende
32 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've always gotten my order in decent…
I've always gotten my order in decent time. Love their products and the variety. I order from them often.
10. februar 2026
Besvarelse fra MOOBOOM
Thank you for your support, dear customer. It truly means a lot to us.
Strongly Do Not Recommend
The first time I ordered, the packaging was really poor. The second time, my order never even arrived. Honestly, it feels like they only spend money on marketing and advertising but don’t care at all about customer service. Very disappointing — I definitely wouldn’t recommend buying from them.
31. august 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
Hi Dear
I am the owner of the Mooboom store. First of all, I would like to apologize if our website has left you with a negative impression. It’s possible that there were issues with our service, and we are committed to making positive improvements.
Additionally, I would like to assure you that if your package was lost, we will either issue a refund or resend your order. Over the three years we have been operating our store, this has always been our standard procedure. We would never—and could never—ignore such a situation.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us grow and serve our customers better.
Best regards,
Byran Zhang
Service commercial déplorable
Bonjour,
Un service commercial complètement absent , y compris pendant les horaires d'été !! pas possible de les joindre au téléphone....Plusieurs emails depuis 2 semaines sans réponses !! Pas très sérieux à partir du moment ou vous avez commandé.....
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
We receive a large number of spam emails every week, so it's possible that we missed your email. To address this, we have now enabled instant messaging on our website. If you have any questions or concerns, please feel free to contact us directly through our website.
10/10, would recommend!
I got into scrapbooking/junk journaling around a year ago and have wanted to order from here since. I finally did and I am so happy! First off, they have such a wide variety of products to choose from that it was hard not to buy everything! Second, the shipping process was very quick. I chose standard shipping which would mean the package would arrive to my house in 5-7 days. It ended up arriving in 7 days! The packaging was neat and I even got a freebie which is a cute tape roll!
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
Thank you for your support, dear customer. It truly means a lot to us.
attention
attention, mooboom travaille avec le transporteur Yun Express qui n'est absolument pas fiable, pas de recourt en cas de perte, et tous mes messages sont ignorés par Mooboom qui ne réponds pas...pas tres sérieux
Mooboom :plus jamais
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
Thank you for bringing this to our attention. We are also very frustrated with Yun Express. They frequently lose our customers' packages and refuse to compensate for the losses. In such cases, we have been covering the costs ourselves to ensure our customers are reimbursed.
To address this issue, we have now switched to other courier services. While package loss may still be unavoidable in some countries, the probability of such incidents has been significantly reduced.
If you could give us another chance, we will make every effort to ensure your package is handled with care and delivered to you quickly and intact.
Dernière fois sur ce site
Commande passée le 5 Janvier, bloquée en douane 15 jours après, ce qui n'est pas du fait de l'expéditeur, néanmoins j'ai fait plusieurs mails pour avoir des infos et aucun retour de leur part.
On est pile un mois après le passage de ma commande, et je n'ai toujours rien reçu, la commande a été libérée de la douane il y a 8 jours et je n'ai aucune info, ni de la part de l'expéditeur, ni de la part du transporteur.
La qualité à intérêt d'être au rendez-vous, si je reçois ma commande un jour... Je ne réitérerai pas l'expérience avec ce site. C'est la dernière fois. UPDATE : je n'ai jamais reçu ma Commande et après avoir menacé de porter plainte contre le site, j'ai été remboursée... (après un mois et demi de silence et 4 relances par mail)
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
We are truly sorry for the inconvenience you experienced. However, please rest assured that such issues are no longer possible, as we have switched to a new courier service.
First order…
I received my first order a few days ago. I love the tapes, sticker book and punk space station papers. I am looking forward to creating lots of journaling pages.
4. januar 2025
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
Thank you for your support, dear customer. It truly means a lot to us.
Terrible customer support
I placed an order in early December and still haven’t received it. According to the tracking number, it’s in Smyrna, TN and has been since December 17. No clue why and can’t get the company to respond.
2. december 2024
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
We deeply apologize for the situation you experienced. Typically, such issues stem from problems with the local courier service, which has also been a source of significant frustration for us, as 100% of our negative customer feedback has been related to shipping problems.
To address this, we have since switched to a new courier partner, and such incidents no longer occur. Once again, we sincerely apologize for the inconvenience this has caused you.
Received my order few weeks ago & I…
Received my order few weeks ago & I have to say AMAZING! It was packaged incredibly beautifully! I ordered 5 different books of stickers and OMG! Out of this world! I’m in Canada & it did not not take long to get here at all. Will absolutely order again! Thank you for your incredible artwork! Love love love
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra MOOBOOM
Thank you for your support, dear customer. It truly means a lot to us.
I like this shop very much
I like this shop very much! What first attracted me to the shop was the artwork on their Instagram account, and upon entering their store I realized how beautiful and unique it is! I placed my first order and they arrived very quickly! The quality of each item is very good! I will continue to place orders! I highly recommend them!
20. november 2023
Uopfordret anmeldelse
Dette er Trustpilot
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