Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
MONQ® diffusers are the most natural and convenient way to experience aromatherapy. Simply breathe your favorite MONQ® blend in through your mouth, and exhale through your nose. No need to inhale to your lungs. Experience all the benefits of purely Therapeutic Air® in one simple breath, anytime, anywhere.
Nashville, TN, USA
I bought the product & it exceeded expectation. I reached out to them with some questions & everything was explained perfectly. Love the product! They explained that if I was unsatisfied I could get a full refund but I did not need to.
I received a defective product.
My first set of inquiries through their website were not responded to.
After finding a different route, I received replies through email.
For this defective product, MONQ:
- Does not refund the original shipping cost, &
- Requires the customer to pay for return shipping.
This is an immature policy that is hostile to the customer and doesn't take ownership of their own failures. The customer pays for their failures.
As a separate customer failure, and echoing another commenter, the product/package comes with no directions for usage, safety information, charging information, etc.
I used to love and support this company when they first started... I was sad to see after returning a few years later that some of the flavors are gone.
Their packaging is pretty nice, like Etsy single artist/store runner nice which is a step up from when it got mailed loosely all in one bag.
The website has minimal information on it for several things including instructions or details on how new products work.
The vape holding necklace is over priced cheap wire wrapping.
And their discount codes and such mess with getting free shipping.
Also every day I am flooded with offers for a "free gift" which ends up being a coupon for a 50% discount which is a coupon.... Not a gift. Also... If the website is also continuing a 50% off sale... This is jus misleading in all directions and annoying to receive daily emails about a not real gift. Coupons are not gifts.
Trying to explain my frustrations to the CSR was met with invalidating shut down statements with no follow questions to understand anything that would maybe benefit their company and customer experience in the long run. Just shutting me down and coming off aggressive and callous instead of explaining things or trying to help me understand their website if not wanting to understand my experience.
I'll be sending the necklace back and considering other companies in the future. This was meant to help my stress issues, not make them worse.
(Mix & Match Monq R, Zen, Sleepy, Lively, Mountain and Happy)
They taste all taste burnt and the price was extortionate.
The box they came in had no instructions on charging time, safety warnings, how to use it correctly, etc.
The shipping information was incredibly lacking.
I tried the MONQ Bath Soaps and they are amazing! You can tell that there is a lot of essence in the products, not greatly diluted like other similar products on the market. They have strong essence, and the skin has a gentle nuance of the product after taking the bath. I love them so much that sometimes I find myself simply smelling them because I feel calmer, and more relaxed after taking a deep breath of those natural oils. Packaging was also a delight. Definitely recommend!
it says on the website that there's around 600 breaths in a monq witch means that there's less then a hour worth of breaths for $20. i think that's a little expensive. and then theres is no way to cancel your order when you bought the items. so dint buy it unless you have the money for it
I placed an order two months ago. Have no tracking but it says it was sent out. Contacted the company with no response. Completely feel scammed. Such a small item shouldn’t take this long and the lack of any response from the company just makes me feel like I got scammed.
Terrible. Do not order. You won’t receive your product. My friends also ordered and they are in the same situation
So I have not got mine yet but dose anyone know they work for sure because I just bought it and I did not have an accont and I paid 30$ and I signed in as guest:)
Helps with stressful work days and good for relaxing, love the no addictive or harmful chemicals and the fact that it's all essential oils!
Monq is excellent. The customer service is the best I’ve ever experienced and the ordering and product is fresh and great. 100% recommend them to anyone.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
