I really loved the service from Monomods! They were super fast and always kept in communication with me during the whole time they were making my custom watch. Michelle, their assistant, was very ki... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've only had this watch for a couple of weeks, but it looks fantastic and gets lots of compliments. I never tell anyone that it's a replica, and i think only the most dedicated Omega-heads/Bond afici... Se mere
Virksomheden har svaret
Order the watch over a month ago and still haven’t received it. It’s been 21 business days and tracking shows it won’t be here for another week. These aren’t custom made watches or anything, they are... Se mere
I was slightly worried when I ordered my Seiko Santos as to the quality I would receive. I think it took about two weeks to come and it blew away my expectations as it was superb in every detail even... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
MONOMODS exists for people who value honesty over noise. We use proven Japanese movements, transparent components, and careful assembly with real support after purchase. No trends. No shortcuts. Just watches built with responsibility.
Kontaktoplysninger
Shelton Street 71-75, WC2H 9JQ, London, Storbritannien
- support@monomods.com
- monomods.com
Du bør vide
4,4
Fremragende
116 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
10/10 on quality, service 10/10
Ok. Let’s start with the watches. 10/10, they have a great supplier in China and you can tell. The two carbon mods are light weight and comfortable for all day wear.
Now communication, at first really good but fell off when I was trying to get an ETA on the watches. Then the when I called them out, surprise surprise they earned a 10/10 and were really good at providing service.
Shipping time is not their fault. The supplier delayed the mods and they took forever.
I will be buying the rest of the carbon mods they drop because they just are done so well.
16. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for the amazing review! 💜
We're thrilled to hear you're loving the quality of your carbon mods—they're some of our favorites too, and it's great to know they've exceeded your expectations in both comfort and finish.
Nice watch. Delivery carrier needs to be changed.
The watch is very nice and replicates the watch I was looking for very well. A star deducted due to the delivery time. Delivery handled by Canada Post in a very untimely manner. May I suggest you use a different carrier for your deliveries? All in all very happy with the watch - very disappointed in the delivery time.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your review and for your honest feedback! 💜
We're delighted to hear you're happy with the watch and that it lived up to what you were looking for. That means a lot to us.
I am looking for a customisable watch for my golf group
I am looking for a customisable my logo watch manufacturer, primarily for me, but also for a large golf group I've amassed over the last 20 years. It has 500+ members. I have tried a few companies, but none of them compare to Monomods. Their customer service has been exemplary. The best of anyone I've worked with. I have purchased one watch on trial and currently doing another. Quality is v good, and they are working overtime to perfect the likely model I'll likely proceed with. So far, an outstanding service.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for such a thoughtful review! 😊 Reading this genuinely made our day.
It’s an honour to hear that after trying several manufacturers, you found the experience with MONOMODS to stand out. We've really enjoyed working with you to refine your custom design, and we're just as excited as you are to get every detail right.
The idea of creating watches for your golf group is something we'd love to be part of when the time comes. Thank you for putting your trust in us.
Superb carbon seitona
Watch arrived in timely manner
Watch was superb with box papers etc
Will use again 100%
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your review! 😊 We're really happy to hear your watch arrived on time and that you were pleased with everything you've received.
And hearing "I'll use again 100%"... we'll happily hold you to that! Enjoy your watch, and we can't wait to build your next one.
Excellent watch and great communication…
Excellent watch and great communication with the team. Shipping took a bit longer than expected but when I inquired I recieved a response within 1 business day. Very happy with my purchase
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your kind review! 😊 We're delighted to hear you're happy with your watch and that our team could keep you updated along the way. Enjoy your new watch, and we hope to see you back for another one in the future!
I bought a Seiko Sub recently
I bought a Seiko Sub recently, great watch. Comms were good, quick replies on my queries.
Good value for money, I now have a new daily wear!
The NH35 movement is fairly accurate, just remember to give it a good manual wind when it arrives.
Thanks for a pleasant transaction.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your fantastic review! ❤️ We're thrilled to hear your new Seiko Sub has earned a spot as your daily wear watch—that's exactly what we love to hear! Enjoy your watch, wear it in good health, and we hope to welcome you back when it's time for the next addition to your collection!
I have made a number of purchases…
I have made a number of purchases wiring Monomods in 2026 and I have always experienced an exceptional service, and the products I have received are great quality and outstanding value for money.
RB 8 August 2926
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your continued support! ❤️ Knowing you see both the quality and value in our watches is the biggest compliment we could ask for. We look forward to helping you find watch number... well, we've lost count! 😉
amazing quality and service
customer service was amazing with response time and received my watch early! the quality of the watch itself is perfect and everything is as listed.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your wonderful review! 😊 It means a lot to hear that both our customer service and your new watch lived up to your expectations. Receiving it early is always a nice bonus! We hope you enjoy wearing it for many years, and we can't wait to welcome you back when it's time for your next MONOMODS.✨
Beautiful watch
Beautiful watch, looks just like in the picture. Works accurately, all functions as promised. Only negative point was that I had to tighten all screws on the bracelet after the watch fell off my arm. No damage though.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you for your honest review! 😊 We're really glad to hear you're happy with the watch and that it lived up to your expectations. We also appreciate you pointing out the bracelet screws. Your feedback helps us improve, and we'll make sure to share it with our team. Enjoy your watch, and we hope it brings you many years of wear!
I ordered a Speedmaster Mod from…
I ordered a Speedmaster Mod from Monomods. Their customer service is awesome. The delivery is later than expected but that is because it comes from overseas. The watch itself is awesome and I am extremely happy with it. Will be ordering again!!!
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your amazing review! 😊 We're so happy to hear you're loving your Speedmaster Mod. We really appreciate your patience with the international shipping—it makes hearing that it was worth the wait even better. Enjoy your new watch, and we'll be ready when you're back for the next one!
I’ve purchased 4 watches in total from…
I’ve purchased 4 watches in total from Monomods and I’m very happy with all of them. The first was the yellow and black Seiko and since then each watch has been unique and eye catching. They routinely get compliments and questions. I can afford any watch I want and have over 50 including expensive brands but these watches all punch above their price tags! Keep making unique pieces and I will be back for more!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Wow... four watches already! 😄 Thank you so much for your continued support—it really means a lot to us. Hearing that someone with a collection of over 50 watches still enjoys wearing ours is an incredible compliment. We love creating unique pieces that spark conversations, so it's great to hear yours are getting plenty of compliments too! We can't wait to surprise you with watch number five. 😉
Ordered a watch from Monomods and I am…
Ordered a watch from Monomods and I am extremely happy with my purchase. The item is as described and good quality. Shipping is a bit slow from the time of purchase to delivery. Michelle from customer service was very helpful and quickly responded to my issues. Overall extremely happy with purchase.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your kind words! 😊 We're thrilled to hear you're loving your new watch. Michelle will be smiling when she sees your shout-out—we'll make sure she gets the credit! 😄 We really appreciate your patience with the shipping, and we're always looking for ways to make it faster. Enjoy your watch, and we hope it brings you plenty of compliments! ✨
Very pleased with purchase
Very pleased with purchase, wouldn’t hesitate to use again .
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your kind review! 😊 We're thrilled to hear you're happy with your purchase. We'll do our best to make sure your next order is just as smooth (or even smoother 😉). Enjoy your watch, and we hope to see you again!
Another great purchase on a custom…
Another great purchase on a custom Seamaster 007! It’s beautiful and works perfectly. From order to delivery took a few weeks but I am very happy.
Thanks!
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
We're delighted to hear you're happy with your custom Seamaster 007 and that it's living up to expectations. Thanks for your patience during the build—we think good things are worth the wait. 😉 Enjoy your new watch, and we can't wait to create your next one!
I’m extremely satisfied
I’m extremely satisfied with my experience with Monomods. Although my first watch had an issue and needed to be replaced, the entire process was handled quickly, professionally, and completely hassle-free.
Communication was excellent, responses were prompt, and the replacement was arranged without any complications. It’s always reassuring when a company stands behind its products and genuinely cares about customer satisfaction.
What could have been a disappointing experience turned into a very positive one thanks to the outstanding support from the Monomods team. I highly recommend Monomods not only for their products but also for their exceptional customer service.
Thank you, Monomods, for the excellent support and seamless handling of my case. Highly recommended! ⭐⭐⭐⭐⭐
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much, Bernd, for taking the time to share such a thoughtful review. 😊 We're sorry your first watch wasn't perfect, but we're really glad we could turn things around for you.
Standing behind our watches and taking care of our customers is something we genuinely care about, so reading your words means a lot to the whole team. Thank you for your patience and for giving us the opportunity to make it right. ❤️
We hope you enjoy your replacement watch for many years to come, and if you ever need anything, we're always here to help. Thanks again for your trust and recommendation! ⭐
Besvarelse fra Monomods
Thank you so much for your review! 😊 Short and sweet—we'll take "all perfect" any day! 😄 We hope you enjoy your watch, and we look forward to welcoming you back again in the future.
Customer service is top notch
Customer service is top notch. I bought a custom watch with the colour and style combinations I wanted and customer service sent me a rendering of the watch in almost no time at all, they checked if everything was suitable and even gave me an extra free watch band.
The quality of the watch is mostly good, the watch case, bezel and dial are all very good, but the bands seem a lot cheaper (oyster and jubilee style) and really could be improved . Overall for the price its been a pleasant experience and customising it how i wanted was fun.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your detailed review! 😊 We're really happy to hear you enjoyed the customization process and that our team could help bring your design to life.
Comments like yours help us improve, and we're always looking for ways to make our products even better.
Thank you again for your support, and we hope you enjoy wearing your custom watch for many years to come! ❤️
Great customer service
Great customer service, watch arrived on time & what a watch it is. Quality of build is first class, my watch looks amazing, took it to a watch guy to get a couple of links removed from the bracelet, he was waxing lyrical about the movement, casing & the build, that will do for me.
Pete
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Thank you so much for your fantastic review! 😊 We especially loved hearing that your watchmaker was so impressed with the movement, case, and overall build—that's a compliment we'll gladly take! 😄
Thank you for trusting us with your custom watch. We hope it brings you many years of enjoyment, and we'll be here when it's time for the next one.
Problems with returning with their 30 days policy
I is not satisfied with the watch and want to return it but it seems difficult to do. They have at 30 days returning policy ther they will send a freight label if the customer not is satisfied with the watch, but after several mails the want me to send it back at my own cost and this is against their policy.
Here is the policy they have on their site:
RETURN WINDOW AND ELIGIBILITY
Returns are accepted within 30 days of delivery.
Items must be unused, in original condition, and include all original packaging and accessories.
Returns are available for both defective and non-defective items.
To begin a return, please contact us at support (a) monomods.com with your order number and reason for return. Our team will provide full instructions and a return label.
————
I have asked once more for a freight label and wait for their response. In time for this I can’t recommend this company since they not take care of their customers as they writes on their site.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Hi Knud,
Thank you for your feedback. We're sorry to hear that you're not satisfied with your experience.
We would like to clarify that our return policy clearly states that return shipping is the customer's responsibility for standard returns. Specifically, our policy includes:
Return Method: By mail only
Return Label: Customer responsibility (the customer arranges and pays for return shipping)
Restocking Fee: None
Refund Processing Time: Within 7 business days after inspection
This information is published on our website and is available before making a purchase.
We have been responding to your emails and are happy to assist with the return process by providing the return address and instructions. Once the returned item is received and inspected, your refund will be processed in accordance with our return policy.
If you have any further questions, please contact us directly—we're always happy to help.
Great customer service great quality everyone asks where I got mine from.
Monomods really has their product and customer service together. They respond very quickly to your questions. They are extremely knowledgeable about product I bought a Pepsi and Coke excellent quality excellent service. Michelle is customer service they are lucky to have her. I tried VVS Jewelry please stay away from them. I’m now looking at a Bruce Wayne in a few weeks and I would only buy from Monomods because of quality and customer service. So if you’re looking for a Seiko mod I highly recommend this company.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Monomods
Hi Bryan,
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that you're happy with both your watches and that our customer service met your expectations. We'll be sure to pass your compliments along to Michelle—she'll be delighted to hear your feedback.
It means a lot to us that you recommend Monomods. We truly appreciate your trust and look forward to helping you with your next watch.
Thank you again for your support, and enjoy your watches! ❤️
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.