Received quotation quickly and then received follow up telephone call shortly after. Just an enquiry at this stage which was acceptable and not put under any pressure to proceed.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from... Se mere
Virksomheden har svaret
The advertisement says the monthly payment is £201, but in reality it’s much higher. You also have to pay a £2,423 deposit. Services are not included, and any damage charges are not covered either. So... Se mere
Virksomheden har svaret
I'm just doing a very early scan to determine best way forward.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Compare car leasing deals from the UK's top leasing providers with Moneyshake. We're shaking up the car lease market. At Moneyshake, you can find your ideal lease car in just a few clicks. No jargon. No hidden fees. No spending hours online to find the best lease deal. Moneyshake gives you the best deals in one place from our trusted panel of partners.
Kontaktoplysninger
Winpenny Road 6, ST5 7RH, Newcastle-under-Lyme, Storbritannien
- 01782 491050
- hello@moneyshake.com
- moneyshake.com
4,3
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Moneyshake
Thank you for your review. We're very sorry if you were disappointed with your experience.
Please contact our team at hello@moneyshake.com and we'll do whatever we can to put things right for you.
Simple and efficient referral service
Simple and efficient referral service, resulting in prompt attention.
7. maj 2025
Besvarelse fra Moneyshake
Great to hear you enjoyed the efficiency and simplicity of using Moneyshake - thank you for taking the time to leave your review!
Besvarelse fra Moneyshake
Thank you for your kind words; your feedback is very much appreciated!
Easy web site
5. maj 2025
Besvarelse fra Moneyshake
We're thrilled that you found our website so easy to use! Thank you for your positive feedback!
Hi there yes I got the service I whated…
Hi there yes I got the service I whated thankyou Mr Brian Evans
4. maj 2025
Besvarelse fra Moneyshake
Thank you!
First time I've been here
First time I've been here, so far so good !! Excellent responses.
1. maj 2025
Besvarelse fra Moneyshake
Great to hear about your positive experience; thank you for taking the time to leave your review!
Besvarelse fra Moneyshake
Thank you for your review. We're very pleased that you are happy with the service you received.
I apologize
I apologize, I was caught eating, so I could not give the right attention to the call, I have been happy with other experiences with Moneyshake, thank you.
22. april 2025
Besvarelse fra Moneyshake
Thank you for your review; it's great to hear you've been happy with your Moneyshake experience!
Got the deal i’am looking for but…
Got the deal i’am looking for but nobody contacted me with regards the deal.
21. april 2025
Besvarelse fra Moneyshake
Thank you for leaving your review. We value your feedback highly as it helps us, and our broker partners, improve our service to you.
Friendly professinal and helpful…
Friendly professinal and helpful service.
Very pleased.
17. april 2025
Besvarelse fra Moneyshake
It's great to hear you found our service friendly, professional and helpful! Thank you for sharing such positive feedback!
Great prices on leases and quick…how a company should work
Great prices on leases and quick correspondence
18. april 2025
Besvarelse fra Moneyshake
We are very pleased that you had such a positive experience of using Moneyshake; thank you for taking the time to share your feedback!
The lady on the end of the phone was…
The lady on the end of the phone was very pleasant nice manner.
16. april 2025
Besvarelse fra Moneyshake
Thank you for your positive review! We are very happy that you're pleased with the service you received.
It looks like a good company,Cani have…
It looks like a good company,Cani have the car
13. april 2025
Uopfordret anmeldelse
Did nothing to help me yet
11. april 2025
Besvarelse fra Moneyshake
Thank you for your review - although we're very sorry if you were disappointed with any aspect of our service.
Please reach out to us at hello@moneyshake.com and we'll do whatever we can to help.
Poor support
Subject: Complaint Regarding Misleading Lease Deal and Poor Customer Service
Dear Money Shake and Car Wow,
I am writing to formally raise a complaint regarding our recent experience while applying for a car lease through your services.
We applied for a Renault Rafale lease deal advertised at £280 per month, which appeared to be a very competitive offer. As part of the process, we provided full personal and banking details with the understanding that a credit check would be carried out and we would receive a call back within 24 hours. Unfortunately, this call never came.
Upon following up, we were informed that the advertised price was incorrect and the actual cost would be over £600 per month—more than double the advertised figure. We were also told that no credit check had been completed because our income figures "seemed acceptable." This seems highly unprofessional and raises concerns about data handling and the integrity of your application process. Surely anyone could provide arbitrary income details, which is exactly why a proper credit check should be conducted.
To date, we are still waiting on a promised call from management to discuss the issue. The lack of communication and misleading pricing has left us disappointed and frustrated. Based on this experience, I would not recommend your services to others.
I hope you will take this feedback seriously and improve your processes to ensure clearer communication and greater transparency in the future.
Kind regards,
Mr and Mrs Williamson
[Contact Information]
---
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Moneyshake
Thank you for sharing your feedback—we’re very sorry for the frustration and disappointment caused by your experience of Moneyshake and our broker partner.
We always aim to keep pricing as clear as possible, but occasional increases can be incurred by specific vehicle trims and maintenance add-on packages, which we aim to keep as transparent as possible at each stage of your enquiry.
Your concerns about communication and the credit check process are important to us, and we will liaise with our broker partner to ensure these standards are upheld accordingly at all times.
We’d love the chance to address your complaint directly—please reach out to our team at hello@moneyshake.com, and we’ll do what we can to resolve this for you.
Many thanks for taking time to share your valuable feedback.
The response was great and the person I…
The response was great and the person I spoke with answered all my questions which made me more inclined to lease my next car with you a big thank you to all.
10. april 2025
Besvarelse fra Moneyshake
Thank you for your positive review! We're really happy that you had all your questions answered... do let us know if there's anything more we can do to help.
Incorrect advertising.
After showing interest in a lease car via an email i was extremely excited. Requesting a quote (£208), i cannot describe my disappointment when it arrived at nothing like, nearly £200 more.
The wind now out of my sails, an advisor continued with some enthusiasm to make a sale. Printing error? Feels like a hook to me.
This day and age it should not happen!
9. april 2025
Besvarelse fra Moneyshake
Thank you for taking the time to leave your review of Moneyshake. We're so sorry to hear that you were disappointed upon receiving your quote.
We'd like to look into this for you so we can provide total clarity on any cost breakdown relating to your deal. Please contact our team at hello@moneyshake.com and we'll happily assist.
Thank you again for providing your valuable feedback.
Quoted on the website at £185 per month…
Quoted on the website at £185 per month and then immediately upped to £355 per month after providing contact details (quote then given over email from the lease provider) with no change in information or requirements. Now receiving a lot of marketing emails with no benefit.
9. april 2025
Besvarelse fra Moneyshake
Thank you for taking the time to leave your review. We work hard to uphold our commitment to avoiding hidden costs so we are very sorry if you were disappointed with the full quote you received.
We would appreciate the chance to look into your case and address your query specifically; please contact our team at hello@moneyshake.com and we'll happily provide a breakdown of the quote provided by our broker partner for clarity.
Thanks again for sharing your valuable feedback; we use all reviews to help shape the service we provide to our customers so it's very much appreciated.
Besvarelse fra Moneyshake
Thank you for leaving your positive review of Moneyshake; we're very happy that you received such good service!
Price quoted inaccurate
I was getting ready to proceed with the company (Carwow Leasing) I was put in touch with and the price was raised by quite a bit. This did not feel right. The price you see on the Moneyshake site may not be the price you end up with, be careful along your journey.
7. april 2025
Besvarelse fra Moneyshake
Thank you for your review of Moneyshake. We’re sorry if you found the quoted price differed from the advertised amount.
On certain deals, a specific vehicle trim or maintenance package may incur additional cost to the original quote; we work closely with our broker partners to ensure transparency here, in-line with our commitment to avoiding hidden costs.
If you have any ongoing query relating to your deal, please contact our team at hello@moneyshake.com and we'll happily liaise with the relevant broker to provide a detailed breakdown of your quote.
Thanks again for taking the time to leave your review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.