I have joned money plus energy about thirteen months ago, because British gas was overcharging me, and when you call British gas you get foreign staff members,which does not understand a word of wha... Se mere
Virksomheden har svaret
Moneyplusenergy
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rhys was extremely helpful and was able to answer any questions I had, professionally and friendly. He knows the product he is selling. He was very polite and spoke very kindly. His personality sho... Se mere
What a refreshing change to talk to someone who could answer my questions in detail and not the scripted replys that are usually given. Rhys was friendly, patient and curtious. He took time to explai... Se mere
Looking forward to being able to switch from these next month, I used look after my bills and ended up with these, although price per unit is cheaper all the added charges are ridiculous, and results... Se mere
Virksomheden har svaret
They aim to please with honesty and…
They aim to please with honesty and basic good manners which is a pleasure to deal with these days.The deal offered was one we just could not refuse.
28. november 2019
Uopfordret anmeldelse
Was surprised at the money I saved on…
Was surprised at the money I saved on duel fuel
26. november 2019
Uopfordret anmeldelse
Great experience with this company
Great experience with this company.
Customer service answered the phone quickly and genuinely seemed excited that I was their customer!
21. november 2019
Uopfordret anmeldelse
Very well explained.
8. november 2019
Uopfordret anmeldelse
I would recommend money plus to anyone…
I would recommend money plus to anyone and everyone I know they are really there to help you. I am stress free because of them. I give the top marks for customer service. And top marks for well mannered, respectfully and the are willing and determined to help get you on track as stress free as possible. They are very honest advisers. They won't waste time tell what is recommended for you and also let you know what will not work and why. They are helping me and I couldn't be happier. Thanks to moneyplus. Thank you
7. november 2019
Uopfordret anmeldelse
This company has switched my supply…
This company has switched my supply without my knowledge . I have had the same supplier for years . My electricity will go off today as this energy company broke my contract with my supplier without my knowledge of anything . I phoned them they was apologetic and said they would sort it straight away I have had no reply. I will see a solicitor or citizens advice today as I feel this must break some kind of data law .
5. november 2019
Uopfordret anmeldelse
Besvarelse fra Moneyplusenergy
Having now looked into this matter properly we can see that this problem arose because we were given the wrong information during a switch process. Although you didn’t ask to switch, the energy meter number that we were given related to your property. It’s not right that this happened to you as neither you nor MoneyPlus Energy has in fact done anything wrong. As soon as we became aware, the regulated erroneous transfer process was triggered. Since this was brought to our attention, we have been working closely with you and your supplier to ensure that the matter is reversed.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.