Service My Monex representative is wonderful; however, Monex was forced to switch the depository that they use with Goldstar Trust, and they did not notify their customers. I had to ship my silver... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brandon Kennedy is my MONEX rep. I have purchased precious metals from MONEX dating back to 2013. I bought notable amounts pf Gold, Platinum & Sliver. I recently wanted to sell my Silver & Platinum. B... Se mere
I called your company because I bought from Apmex before I found your company. After I found your company I was comparing price and quality of product and learned you were cheaper and handle a higher... Se mere
The customer service is exceptional. I had another need for support from Art Levine and he is awesome. He listens and delivers on what he says he will do. Great to work with and always has my best... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Skrevet af virksomheden
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Kontaktoplysninger
4910 Birch St, 92660-8100, Newport Beach, USA
- 800-444-8317
- support@monex.com
- monex.com
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My representative( Ben Barth) is the Best
My representative( Ben Barth) is the best. He has helped educate me about the precious metals market. In turn, that knowledge has helped me make wise decisions with my investments. Transactions are fast and easy. I started my precious metals investing with another company that were no help to me. It cost me! Monex is Great.

Besvarelse fra Monex Deposit Company
It was straight forward
Security Advisor Tony Arce
Security Advisor Tony Arce is a true professional! He understands the value in owning physical gold (Gold Canadian Maple Leaf Coins). He explained why this is a better option than physical gold Exchange Traded Funds (ETFs). He has assisted us with the purchase of gold coins for our account and three other accounts.
Should one purchase precious metals from Monex?
All of my expectations were thoroughly met this being my fifth transaction with Monex.
Sales, service, documentation, communication and follow through all included. I would recommend Monex to anyone interested in purchasing precious metals.
Monex makes buying precious metals very…
Monex makes buying precious metals very easy. My representative Don is amazing. Great guy, down to earth customer focused, pleasant professional, and patient. All in all always a great experience. Don reaches out from time to time to see if I have any interest in making purchases which is very helpful. Thank you, John DePeppo.
Easy and prompt response and access to…
Easy and prompt response and access to representatives. Representatives are knowledgable able to answer questions. Rep provides reliable followup.
Brandyn Kennedy provided outstanding…
Brandyn Kennedy provided outstanding service. As a first-time buyer with many questions, he was patient, thorough, and made the transaction seamless. Highly recommended for his professionalism and support.
3rd Time Buying
This is the third time buying. My account rep was on point again. No hard selling but solid advice on what to buy and why. Previous deliveries were on schedule. Just bought so no delivery review but I expect the same performance.
Transaction was simple and easy.
Transaction was simple and easy.You also you have a great company Rep by the name of Tony,Pleasure doing business
Rep Nav returned all phone calls: Why use Monex to buy back your precious metals? They are #1 in my opinion.
Rep Nav returned all phone calls, as did his supervisor, Sean. Nav gave me a great comfort level. Everything promised was executed timely. I am very pleased with Monex's buy back policy, pick up procedure and personnel. All were easy to contact, quick pickup was extremely professional, and updates were given at each point of contact. I had unwarranted concerns prior to the buy back of the precious metals I had previously purchased from them. Their procedure was flawless! They have my highest recommendation!
Good reconnection with monex.. They are the best!
Hey, don... good connecting with you again on this christmas present deal?And I am sending the check priority mail.This afternoon so should be there by monday or tuesday... Sorry for the disconnecting on my phone.I've been having problems with the three year old device lately and got to update for sure!!
Total price
I dealt with Mr. Ben Barth before, very straight forward discussion, with ease transection is done.
Frank Castro Review
Frank Castro was very professional and answered all of my questions.

Besvarelse fra Monex Deposit Company
Explained everything
Explained everything, answered all my questions,very knowledgeable
Monex is very competitive in pricing and the staff is very professional
Monex is very competitive in pricing vs other Bullion Dealers. Lee I have been doing business with for years has been informative and have given me great insight and options purchasing and storing my wealth.
Courteous and knowledgeable
Monex SDIRA Process is Smooth
- A person answered the 800 number right off the bat. No AI or voice-choice jail (loved that and so infrequent now days);
- Account Rep was friendly, knowledgeable and moved right along with the process;
- email transactions with the IRA Specialist were smooth and quick;
- markups were reasonable compared with my dealings with other brokers;
- Initial new customer call to completed purchase in less than two hours (very smooth and quick);
- can't understand why I haven't worked with Monex for SDIRA purchases before - I use Monex.com daily to check Am Eagle and spot prices.
Good Job!!!
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