The service is truly personalised and…
The service is truly personalised and dedicated to each individual’s needs.
I brought my car in on Thursday, and in that short time the team carried out a great deal of work — including fitting a new clutch and dual mass flywheel, replacing the control arm, fuel lines and tyres, as well as completing a full vehicle inspection.
On Thursday, they replaced the clutch and dual mass flywheel, and by Friday morning at 10am, they had provided and received my approval for the quote for the remaining work.
They sourced the parts directly from Ford, fitted them, and had the car ready and running by 5pm.
They were aware that I needed to travel to Wolverhampton on Saturday, so they prioritised my repair and ensured everything was completed before closing — a real testament to their dedication and customer care.
I was also given a new electric vehicle to use while mine was being repaired.
Each EV was fully charged with around 120 miles of range, which was great, but as I do a lot of driving around the area and there were no working charging points nearby, I needed to swap vehicles once the charge ran low.
The team were very understanding and allowed me to exchange it for another fully charged EV that was ready to go — a really thoughtful and accommodating gesture.
The workshop itself is spotless — that was actually the first thing I noticed. It’s bright, well-presented, and clearly well-maintained. The waiting area is also comfortable and professional, with a complimentary coffee machine for customers.
Their prices are very reasonable compared to most garages in the area, and the overall service has been excellent from start to finish.
It’s been a pleasure dealing with you all, and I’ll definitely be returning with more work in the future. I’ll also be recommending you to others!
17. oktober 2025
Uopfordret anmeldelse