Poor quality of item ordered. Return policy was weird. I could return the item for 100% to China- or a 20% amount and keep the item. Too difficult to send back to China and ho through customs. I w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Using Modesens has been the best shopping experience I've ever had. Being able to browse through over 800 stores—ranging from luxury brands to discount shops—and find the best prices for almost everyt... Se mere
Virksomheden har svaret
My handbag arrived in perfect condition! ModeSens sent me frequent shipping updates which let me know exactly where my package was at all times (was shipped from Italy to US). Will definitely be mak... Se mere
Virksomheden har svaret
I was looking for the new Nike Air Rift Split Toe sneakers and after searching all the sites (including Nike!) it seemed they were sold out everywhere. I checked the ModeSens app and it directed me st... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ModeSens is an intelligent purchasing tool that aggregates offers from over 800+ vetted retailers across the globe, making it easy for users to compare prices in real-time and find exactly what they want at the best price—all in one place. Our mission is to help every consumer save time and money on every purchase. ModeSens is a one-stop shopping destination for over 40K brands where consumers can easily search any product URL, barcode, or image to find exactly what they’re looking for, and then compare prices across hundreds of vetted stores —Farfetch, Net-a-Porter, Nordstrom, Shopbop, Gucci, Fendi, Dior, Balenciaga, Burberry, and more—to make the right choice for their wallet. When it’s time to check out, check ModeSens.
Kontaktoplysninger
5900 Balcones Drive, Ste 100, 78731, Austin, USA
- info@modesens.com
- modesens.com
3,8
God
112 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have left multiple emails regarding…Buy directly from sellers
I have left multiple emails regarding my order. I even contacted seller they have said all they need to do is reach out they will fully process the order. I have not received my order if this company do not respond by today I will be canceling. I will buy directly from sellers moving forward. These people gave credit I fighting for money back at this time!!! Shop directly with stores.
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Love,
Thank you for your review, and we’re truly sorry to hear about your experience.
Once an order is confirmed by our partner store, we continuously monitor its status and do our best to help resolve any issues that may arise and ensure it is shipped on time. We apologize that the partner store was unable to ship your order in a timely manner.
As requested, your order has been canceled and a full refund has been issued to your original payment method. While ModeSens is not a seller and does not fulfill orders directly, we are committed to supporting our users by working closely with our partner stores.
We appreciate your feedback and are continuously working to enhance the shopping experience. If you have any further questions or concerns, please don’t hesitate to contact us directly at info@modesens.com.
Sincerely,
The ModeSens Team
All good apart from the tracking updates
All good apart from the tracking emails where it showed it was in the next county..so I didn't do anything. But scrolling down to the bottom it was actually in a shop about 2 miles away! That info should be at the start of the email so it isn't missed. I missed it for a week!
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Julia,
Thank you for providing your feedback! ModeSens is a shopping tool that help you shop from 800+ premium stores around the world. I am sorry that the tracking info provided by our partner store is not accurate. We will reach out to you for additional order info and share you feedback to our partner store.
If there’s anything else we can do to enhance your shopping experience, please don't hesitate to let us know. We look forward to assisting you with your next purchase!
Warm regards,
ModeSens Team
REALLY helpful
REALLY helpful! They found this product (plastic fisherman sandals in a certain size and color), sent it to me. Wonderful! The sandals arrived quickly; my daughter is THRILLED!!
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Celia,
Thank you so much for your wonderful review! We're delighted that we could help you find the sandals you were looking for, and that you loved them. At ModeSens, we're dedicated to helping you enjoy the best prices and top-notch service across our network of 800+ premium partner stores worldwide.
If there’s anything else we can do to enhance your shopping experience, please don't hesitate to let us know. We look forward to assisting you with your next purchase!
Warm regards,
ModeSens Team
OMG such fantastic service...
OMG such fantastic service...
with the best price I could find!!!
Got my husband Vans shoes for his Birthday and they are FABULOUS!!!
Bravo Team ModeSens
I'm very impressed with you guys.
Grateful
Bronwyn Duffy
30. april 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Bronwyn,
Thank you for your positive review. It's truly encouraging! We are happy that you enjoyed shopping with ModeSens and liked the shoes! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and enjoy the best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Easy for shopping & friendly approach
Easy for shopping & friendly approach
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Mohammed,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and enjoy the best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
I really helps and my children never bite her nails
I really helps and my children never bites her nail again
9. marts 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Rodrigo,
Thank you for your positive review. We are happy that we were able to help! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and enjoy the best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
ModeSens found my fave sold-out sneakers!
I was looking for the new Nike Air Rift Split Toe sneakers and after searching all the sites (including Nike!) it seemed they were sold out everywhere. I checked the ModeSens app and it directed me straight to a size 9 pair at Net-a-Porter/Mr. Porter - they were hidden in the men's section even though the sizing was in women's. I never would have found them otherwise. Thank you ModeSens!
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Allison,
Thank you for your positive review. We are happy that we were able to help find the sneakers! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and enjoy the best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
I found exactly what I wanted thank you
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Amy,
Thank you for your positive review. We are happy that we were able to help find the piece! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and enjoy the best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Outstanding experience and special occasion dress
I found a very elegant special occasion dress which appeared to be high quality. It had been discounted, and I was told it was a final sale. I was concerned about its condition but was assured that if there was a problem, it would be resolved.
The gown arrived in immaculate condition. Lovely fabric and perfect beading. It fits like it was made for me. I am absolutely thrilled with the dress and the service! This mother of the bride could not be more pleased!
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Amy,
Thank you for your positive review. We are happy that you liked the dress and enjoyed shopping with ModeSens concierge! ModeSens is your intelligent purchase tool, dedicated to helping you get the best price and best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Besvarelse fra ModeSens
Hi Elise,
Thank you for your positive review. We are happy that you liked the product and the packaging and enjoyed shopping with ModeSens concierge! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Great experience
I tried on the larger size at Nordy's Oak Brook, they had no small. Neither did online. I saw Modsens, ordered it, Immediately heard back, easy order and received it in under a week. I'm a fan!
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Lisa,
Thank you for your positive review. We are happy that we are able to help you find the size you are looking for and glad that you enjoyed shopping with ModeSens concierge! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase among 800+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Beautiful bracelet
Beautiful bracelet. Just what I wanted. Very pleased with my purchase.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Charlotte,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and like the bracelet! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase among 600+ premium partner stores around the world. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
A perfect place to get a better price
The product arrived on time and was a perfect place to get a better price.
18. december 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Jia,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Super angry
Fed Ex shows that they delivered my order to me. I DID NOT receive it. FedEx refuses to provide any further information to me as they said you sent it ground economy (the cheapest way). They provided me with a USPS tracking number that is incorrect.
You have NO PHONE number for customer service. I want my MONEY BACK!!! I have spent 2 hours trying to get ahold of you, talked to FedEx twice (they refuse to help me) and now I have nowhere else to turn.
I want my money back!
4. december 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Tina,
I am sorry that your order fulfilled by our partner store was lost. I assure you that you are covered by ModeSens Shopper Protection in this case. I am glad to let you know that we are able to help you won the lost order claim with our partner store on this order and processed a full refund toward your original payment method. Please let us know if you have any questions.
Happy New Year!
Thank you,
ModeSens Team
Bought perfume and never received it
Bought perfume and never received it. There has been no updates or emails. They gladly take your money though.
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Steven,
I am sorry about the confusion. With our concierge service, you do not pay when you place the order request. The payment will only be captured when your order is confirmed by one of our partner stores. We do send emails and push notifications on order update. Please feel free to reach out to our customer service team at info@modesens.com. We are happy to help you resolve any questions you have.
Thank you,
ModeSens Team
My new Levi's Overalls
My experience was great because my order arrived in a timely manner and the product fits perfectly with my new wardrobe. Even though the product cost more, the product is of great value and quality. Again, the product is of excellent quality and it matches all of the colors in my new wardrobe. It felt like the product was crafted "Just for me!"
14. august 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Egypt,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and like the item! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Easy to order and quick delivery
8. august 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Connie,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and are happy with the service of our partner store fulfilling the order! ModeSens is your intelligent purchase tool, dedicated to helping you enjoy the best price and best service on every purchase. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Pleasantly surprised
The shorts were available in my size and arrived sooner than I expected..
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Ronald,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and are happy with the service of our partner store fulfilling the order! ModeSens is your smart personal shopper, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Great shoes and quick service
Great shoes and quick service. Not to mention the price.
20. juni 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Aaron,
Thank you for your positive review. We are happy that you liked the shoes and enjoyed shopping with ModeSens concierge! ModeSens is your smart personal shopper, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Came early delivered in a neat…
Came early delivered in a neat presentable way
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra ModeSens
Hi Laura,
Thank you for your positive review. We are happy that you enjoyed shopping with ModeSens concierge and are happy with the service of the partner store fulfilling the order! ModeSens is your smart personal shopper, dedicated to helping you shop from 600+ premium partner stores worldwide. Please let us know if there is anything we can do better for you. Looking forward to helping you with your next purchase!
Best regards,
ModeSens Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.