Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... Se mere
Virksomheden har svaret
The team were fantastic in helping me get the right package, as originally not right.
Virksomheden har svaret
The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .
Kontaktoplysninger
352 Boundary Road, 3172, Dingley Village, Australien
- 1300 557 679
- sales@modernfurniture.com.au
- modernfurniture.com.au
4,6
Fremragende
162 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stay as far away from this awful…
Stay as far away from this awful company as you can.
Bought a TV unit. Was damaged by them on delivery. Refused refund and insisted I live with the damaged unit. At every stage try to pass the blame onto me.
10. april 2019
Uopfordret anmeldelse
Besvarelse fra Modern Furniture (Australia)
Hi Michael, We are sorry to see you feel this way.
Upon receiving your order for the 2.2m oversize TV unit, we did immediately notice you selected the standard 1 person delivery for which your delivery was to Level 6 apartment in the CBD.
Our team immediately reached out and recommended the need for a local two person delivery service to maneuver the item for you which you declined.
As expected, the independent courier driver refused to maneuver the item up to your apartment which therefore left you helpless and unfortunately resulting to the the corner damage.
Although we were not in the position to accept responsibility, in good faith we still offered to have the entire unit replaced for you.
We are still unsure why our generous gesture to replace at no cost was declined.
I have to disagree with the your remarks, and at no stage would our company imply that you "live with the damage" and on the contrary have offered a number remedies to have this issue resolved in your favor.
We are very sorry that you chose to reject our support and retaliate online instead.
I only hope customers may appreciate the importance of engaging the correct and suitable delivery service available to suit their needs.
Kind regards
Modern Furniture
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