Always bought from modelstore, can't fault there service, every parcel ive have had from them has been packed to perfection its an art form, never had issue.There communication is brilliant any questi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always a great selection of models at decent prices. Easy and efficient to buy from.
Virksomheden har svaret
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had mean... Se mere
Virksomheden har svaret
The service provided by Modelstore is 1st class . My order was processed & sent out on the day I placed it & arrived within 2 working days from ordering it . My items were securely packaged & arrived... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A wide selection of model buses, trucks, planes, plastic kits and TV related models and collectibles . Lots of items available from stock. Top brands such as Mini GT, Pop Race, True Scale Miniatures, Jada, Corgi, Airfix and much more! Free UK Tracked Delivery over £30. International Shipping available. Safe and Secure online shopping.
Kontaktoplysninger
Unit 5 Woodcock Hill Industrial Estate, WD3 1PQ, Rickmansworth, Storbritannien
- 01753 462795
- sales@modelstore.co.uk
- modelstore.co.uk
I phoned the company the other day
I phoned the company the other day, and the chap remembered my first phone call from May. I was enquiring about pre-ordering Lewis Hamilton Ferrari racing car. He was very helpful, and I have now secured and paid for Lewis Hamilton's car for my brother
31. juli 2025
Besvarelse fra The Modelstore
Hi Jacqui, thank you so much for your order and your feedback. Good speaking with you and we're happy to help!
Besvarelse fra The Modelstore
Hi Steve, thank you very much for your kind review. We are very happy that we are your favourite model shop! and thank you for your orders!
Great all around
Fast postage, well packed, arrived in perfect condition. Reasonable prices, couldn’t ask for much more.
15. juli 2025
Besvarelse fra The Modelstore
Hi thank you for your kind review!
Top notch models and excellent customer service
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had meant to buy 2 of the same model. I hadn’t! She then allowed me to swap the model to one I did not yet have, saving me the hassle of deciding what to do about having a duplicate. Top notch customer service. Will definitely be ordering again!
5 Stars!
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra The Modelstore
Hi thank you so much for your review. We like to make sure that customers get exactly what they ordered and sometimes we have duplicates as models can take a little while to be released. Thank you again for your kind review and we hope to see you again soon!
Exactly what I expected
4. juni 2025
Besvarelse fra The Modelstore
Hi thank you for your review, we appreciate it!
all good here
2. juni 2025
Besvarelse fra The Modelstore
Thanks David, we're glad you are happy with the service you received from us!
Besvarelse fra The Modelstore
Hi Andy thank you for your review!
Besvarelse fra The Modelstore
Hi thank you for your kind review. We are pleased that you are happy with the items you ordered from us and we hope to see you again soon!
First time I have used The Modelstore.…
First time I have used The Modelstore but it won't be the last.
A good quality model bought, very good price and swift delivery.
A very impressive start and I will be looking for other items I want.
27. maj 2025
Besvarelse fra The Modelstore
Hi Ralph, thank you very much for your kind review. Glad you liked the model and the service you received from us!
Fast shipping across the Atlantic to…
Fast shipping across the Atlantic to the USA. Very pleased.
16. maj 2025
Besvarelse fra The Modelstore
Hi William, thank you so much for your review!
Besvarelse fra The Modelstore
Hi thank you very much for your kind review. We are very happy that you are pleased with the model and service you received from us.
Very good model
Very good model, great quality, fast delivery as always. Always good doing business with you guys. Unfortunately there was a slight hiccup but that can happen to anyone business. Great as always.
10. april 2025
Besvarelse fra The Modelstore
Hi thank you for your kind review. We are very sorry again for the mix up with the item that you received and thank you for your understanding.
WARNING
AVOID this website. After placing two successful orders, I received a summons claiming I hadn't paid despite having complete payment confirmation. Their payment system is unreliable and they take legal action without proper communication. I'm now dealing with court proceedings over their technical error. Save yourself the headache and legal trouble.
1. august 2024
Uopfordret anmeldelse
Besvarelse fra The Modelstore
This customer placed two orders with us and we shipped the items within 24 hours as we would usually do. It was discovered later that this customer had manipulated the PayPal system and we did not receive payment for the items. PayPal have subsequently confirmed neither they or ourselves have received payment. We contacted the customer several times on his numerous email accounts only to be ignored. When he did respond months later, he provided false PayPal receipts claiming he had paid for the items. PayPal confirmed that the transaction ID’s were fake.
Court proceedings were served as the customer has had the goods and still not paid for them. AVOID this customer.
A good job, well done
You informed me as soon as the item was in stock. Payment was easy and delivered in good time, well packaged.
15. april 2025
Besvarelse fra The Modelstore
Hi thank you for your kind review and feedback, we really appreciate it!
Besvarelse fra The Modelstore
Hi Andrew, thank you very much for your kind review. We are pleased that you are happy with the service you received from us.
A very clear and straightforward online…
A very clear and straightforward online purchase via The Modelstore website. I’m very happy with the Bulldog model, the price, and the speed of delivery via Royal Mail. Thanks and well done!
1. april 2025
Besvarelse fra The Modelstore
Hi Chris, thank you very much for your kind review. We are pleased that you are happy with the model and service you received from us.
Besvarelse fra The Modelstore
Hi Steve, thank you for your kind review and feedback.
Besvarelse fra The Modelstore
Hi Terry, thank you very much for your review and feedback.
Besvarelse fra The Modelstore
Hi thank you for your kind review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.