⚠️ SCAM ALERT – Be extremely careful selling your phone to Mobile Guru (and probably buying as they are scammers) was offered $280 for my iPhone 13, which was in very good condition and had... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Se mere
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Se mere
Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mobile Guru is 100% Australian-owned and trusted by thousands of customers nationwide. We make selling your phone simple with fair pricing, free express shipping, fast inspections and 24-hour payouts, while giving devices a second life through refurbishment.
Kontaktoplysninger
Australien
- mobileguruaustralia.com.au
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 7 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very fast and efficient from the moment…
very fast and efficient from the moment I sent my phone away to the time where they received my phone, assessed and processed payment. highly recommend
Very pleased with the service and best…
Very pleased with the service and best prices in Australia
Mobile Guru phone trade in...does not match their website
I've traded phones with other companies in the past and had a much better experience.
Details on their website seemeded competitive, which is why I thought i'd give them ago.
EDIT POST RESPONSE FROM MOBILE GURU: No attempts to contact me were made as stated.
Mobile Guru were dishonest per the listing on their website and the interactions I experienced, per my review.
WOULD NOT RECOMMEND. DISHONEST.
Posting to their store was easy.
That's when the games started.
Firstly, I got a low-ball offer that was ridiculous. It didn't even match what is listed on their website and the corresponding description.
Website = $240
Offer = $170
They supposedly did another review of the phone, and surprise, it operated as I described. They came back with another lowball offer.
Offer = $190
Option = not sell, pay for post, $10
I said the phone matched the description I listed on their website, but I was over negotiating on an old phone. I stated $220 in my bank, or return the phone.
Magically I had $220 deposited in my account.
Don't trust this company. They like to play games.
I would recommend to use any one else by Mobile Guru. Mobile Monster would be my next choice.

Besvarelse fra mobileguruaustralia.com.au
Very happy with The Mobile Guru
Very happy with The Mobile Guru, dealing with them was a breeze! I was a bit hesitant to start with but they were great! I sent in my old iPhone & Apple watch, their communication & payment was prompt! Definitely recommend!
This company was so helpful and very…
This company was so helpful and very responsive always returned my calls and gave great offer for my devices
Happy to use this again.
Great phone recyclers
Used them to sell two old phones that would otherwise have been disposed of. Happy with the service and glad that someone will eventually get some use out of these phones rather than go to landfill. Their service was amazingly fast and the funds were in my account within three days of interstate posting from regional Australia.
The phone trade-in process was…
The phone trade-in process was efficient, and payment was received within 24 hours. Good experience overall.
Awesome I only got them mobile Guru to…
Awesome I only got them mobile Guru to sell my mobiles
Probably the fairest website on the…
Probably the fairest website on the market and quick and easy
Superb
Superb! Received payment on time and got a fair quota on my phone receiving the highest cash
Selling device
Selling process is very straightforward, fast and reliable. I sold my Ipad Air 5th generation and the process only took 2 days to get all done. Highly recommend this shop
Sold my IPhone 14pro to Mobile Guru
Sold my IPhone 14pro to Mobile Guru. Can I tell you this company are absolutely amazing : )
I decided to drop my mobile myself, within minutes I was told how much I’d receive and later that night my money was in my account.
I found them to be honest, fast and super friendly 10/10
I highly recommend them
I highly recommend them! Their service is excellent, and communication was clear and prompt throughout the process. I received my money right within the promised time frame, which made the entire experience smooth and hassle-free. Very satisfied with their professionalism and reliability!
Mobile Guru great experience
Easy process and fast payment. Highly recommend.
Quick
Quick, easy and responsive. The easiest way to trade in an old phone if you want zero fuss
Safe and easy phone sale
Technical issue but was resolved quickly by customer service. The quickest and safest way to sell your old phone
Dette er Trustpilot
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