MMG Archbold Anmeldelser 2

I'm pretty disappointed with my experience of this company. I contacted them as someone looking to use their services (end-of-year tax, bookkeeping, starting a limited company). I'm a genuine client earning money each month through an online business and require the services of an accountant. I thought as a local business this would be an ideal fit.

After a good discussion on the phone on the 30th of August, I was told that a proposal would be sent to me. I did not hear from the company and messaged them a week later on the 6th of September.

I was told by the person I had spoken with on the phone that they had been out of the office. Understandable but it would have been nice to have a time frame on when I was to expect a response after our phone call. The call made it seem like I'd only have to wait a day or two.

The email then said that I would be contacted the next day to move forward. I am now writing this review four days later and didn't get that follow-up email.

Abysmal service and a lack of professionalism in my opinion. I'm sure if I weren't such a small potential client then I wouldn't have been treated like that but it's soured my appetite to do any business with them and I will look to take my business elsewhere.

Very poor service , they made the mistake for our corporation tax calculation and many times we asked to sort it or give us a letter that we can show to hmrc and they ignored us also after we moved from their firm they avoid to send the information and the document we had with them.

We are looking for legal advise to deal with them.