Just had a clean finished by Mister Broom and the team were polite, punctual, hard working and produced a fantastic result. Good value as well with no hidden fees. Thoroughly recommend
Virksomheden har svaret
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Se, hvad kunderne siger
Service was absolutely amazing, the flat is completely spotless, attention to detail is incredible. I've used a few cleaning companies in the past and they tend to try to clean the flat as quickly a... Se mere
Virksomheden har svaret
The team did a fantastic job of cleaning the house before the new tenants moved in. Pricing was very clear and work completed to time. Very professional- highly recommend
Virksomheden har svaret
If I could give zero stars, I would. I booked Mister Broom Ltd for an end of tenancy clean — a critical service needed to ensure the return of a rental deposit. They confirmed the date and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
End of Tenancy Cleaning,Commercial Cleaning,Deep Cleaning
Kontaktoplysninger
7 Will Paynter Walk , NP199DT , Newport , Storbritannien
- 02922360416
- Info@misterbroom.co.uk
- misterbroom.co.uk
4,4
Fremragende
26 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just had a clean finished by Mister…
Just had a clean finished by Mister Broom and the team were polite, punctual, hard working and produced a fantastic result. Good value as well with no hidden fees. Thoroughly recommend
8. juli 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear that everything was completed exactly as requested and that you found the team friendly,punctual and professional. Your recommendation truly means a lot to us.
Thank you for choosing our service, and we hope to assist you again in the future.
End of Tenancy Cleaning
Amazing team brillant service for a End of Tenancy Cleaning
Highly recommend
3. juli 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve consistently had such a positive experience with our service. Knowing that the property are left even cleaner than when you moved in is one of the best compliments we could receive.
We truly appreciate your continued trust and support, and we look forward to helping you again in the future.
Very hard working cleaners
Very hard working cleaners, stayed for over 3 hours until the job was done and looked amazing in the end. I highly recommend!
19. juni 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear you found the service responsive and efficient, and that the cleaners delivered a professional and high-standard cleaning service
Your recommendation truly means a lot to us, and we hope to assist you again in the future.
Highly recommend
The team did a fantastic job of cleaning the house before the new tenants moved in.
Pricing was very clear and work completed to time.
Very professional- highly recommend
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your kind review.
We’re really pleased to hear the team carried out a thorough clean throughout the property. Your recommendation means a lot to us.
We truly appreciate your feedback and hope to assist you again in the future.
Effective and thorough clean
Effective and thorough clean of our 4 bed property
29. maj 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your kind review.
We’re really pleased to hear the team carried out a thorough clean throughout the property. Your recommendation means a lot to us.
We truly appreciate your feedback and hope to assist you again in the future.
Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for leave us a 5 star review
It's much appreciated!!!
It’s very good service and satisfied…
It’s very good service and satisfied with the cleaning
21. maj 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear you found the service responsive and efficient, and that the cleaners delivered a professional and high-standard cleaning service
Your recommendation truly means a lot to us, and we hope to assist you again in the future.
Excellent service .
Mister Broom provided an excellent service . Moving house clean. The whole house was sparkling clean in just a few hours. Turned up promply on agreed time and reasonably priced . I would recommend .
16. maj 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much, Lynne! We're thrilled to hear the team made such a positive impact and turned the house into a fresh, clean space. Your recommendation means a lot to us! 😊
Fast efficient service
Fast efficient service, it would have taken me weeks to do what they did in a few hours, flat is spotless and the cooker and fridge/freezer look like new. will definitely use them again.
13. maj 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear you found the service responsive and efficient, and that the cleaners delivered a professional and high-standard end of tenancy clean.
Your recommendation truly means a lot to us, and we hope to assist you again in the future.
Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for leave us a 5 star review
It's much appreciated!!!
Service was absolutely amazing
Service was absolutely amazing, the flat is completely spotless, attention to detail is incredible. I've used a few cleaning companies in the past and they tend to try to clean the flat as quickly as possible so miss some minor things like cleaning skirting boards or on top of units or in cupboards, but not with mister broom.
They were punctual, communicative, very friendly and did an AMAZING job. Thoroughly recommend to anyone considering for an end of tenancy clean.
7. maj 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for your wonderful review.
We’re delighted to hear you found the service responsive and efficient, and that the cleaners delivered a professional and high-standard end of tenancy clean.
Your recommendation truly means a lot to us, and we hope to assist you again in the future.
Deep clean before moving into property
Absolutely fabulous and through clean…would highly recommend!
7. april 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you for sharing your experience, and leave us a five star review
It's much appreciated!
Mister Broom did excellent job for me
Mister Broom did excellent job for me. I am more than excited with the end of tenancy thoroucleaning they did at my old house. I will definitely use your service again. I recommend their service 1000%
7. april 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you for sharing your experience, and leave us a five star review
It's much appreciated!
The cleaners were amazing
The cleaners were amazing. The house looks fantastic. I am so amazed at their professionalism and kindness. Would get them in again in a heartbeat!!! Thank you!!!
1. april 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you for sharing your experience, and leave us a five star review
It's much appreciated!
Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you for sharing your experience, and leave us a positive review
It's much appreciated!
The driver of their van cut me up on …
The driver of their van cut me up on M4 using his mobile. Emailed office to complain and was sent a foul mouth rant in reply. Very immature and idiotic. The reply received on here is total lies. My email in first instance was not aggressive or rude. I was annoyed because of their idiotic driver using mobile and swerving. I was not asked for proof at all. Please do not lie to try excuse what he did. I will send my proof into police
20. marts 2026
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Besvarelse fra Mister Broom Ltd Cleaning Services
Hi Stewart
Thank you for your review, we here value respect and civility on the road, we will investigate the situation with the driver
What we do not tolerate is lack of respect and abusive words when someone sends us an email to complain about something because in the email you sent, you demonstrated your lack of respect very well by describing your displeasure with the driver.
You were also asked for the proof you said you had, to which you responded with another aggressive and disrespectful email.
Feel free to contact us for any clarification
Kind Regards
Mister Broom Team
Superb quality at an affordable price
I've used the service in the past and it's great to see it's still great quality at an affordable price.
They left the flat I've lived for the last 12 years liking better than when I moved in which was brand new.
The attention to detail was superb and the carpets look and feel amazing!
11. november 2025
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Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for taking the time for leave us a 5 star review It's much appreciated!
Absolutely Appalling – Avoid at All Costs
If I could give zero stars, I would.
I booked Mister Broom Ltd for an end of tenancy clean — a critical service needed to ensure the return of a rental deposit. They confirmed the date and time in writing, took full payment upfront, and then… never showed up.
No call. No email. No explanation.
I was left scrambling last-minute, completely abandoned, and out of pocket.
I contacted them immediately and made several follow-ups, they took 2 weeks to finally refund my money. 14 days. No service rendered, a lengthy wait for the refund leaving me out of pocket, and barely any communication.
This company is completely unreliable, unprofessional, and frankly, unethical. Taking money for a service and failing to deliver is bad business.
Do yourself a favor and steer well clear. There are many reputable cleaning companies out there; this is not one of them.
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra Mister Broom Ltd Cleaning Services
Dear Emma
We're sorry to hear you here disappointed with your experience.However we believe it's important to clarify the situation for the sake of transparency.
Your service has been scheduled through emails for technical reasons that we are unaware of the same did not go to the day scheduled by you
The day you expected the cleaning team and you contacted us your service did not appear in our system after confirmed your payment we explain to you the reasons of such that it happened and we proposed the service to the next day which you refused.
On the same day your bank details were requested and we guaranteed you the refund 100% but because there was staff in holidays took a little longer than the days explained in terms and conditions of the company.
Once again l hired Mister Broom…
Once again l hired Mister Broom cleaning services for a deep cleaning where the call to the execution of the service they are 100% professional
I recommend this company, they are fantastic
6. december 2024
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Besvarelse fra Mister Broom Ltd Cleaning Services
Hi Iara
Thank you again for your feedback
Your five star review It's much appreciated
Amazing deep clean at our house…
Amazing deep clean at our house completed by Paulo and Andrea - so pleased and they were both so polite and friendly. Recommend to anyone looking for a thorough clean of their home.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Mister Broom Ltd Cleaning Services
Thank you so much for leave us a 5 star review
It's much appreciated !
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