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Missord Anmeldelser 283

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TrustScore 4 ud af 5

3,8

Dametøjsbutik
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... Se mere

Bedømt til 5 ud af 5 stjerner

OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... Se mere

Bedømt til 5 ud af 5 stjerner

Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... Se mere

Bedømt til 1 ud af 5 stjerner

Je suis déçus de miss ord car les robes sont relativement cher j'en ai acheter deux et une après réception, qui me convenait pas (différente de la photo) Celle ci ne m'a jamais était remboursée,... Se mere

Virksomhedsoplysninger

  1. Dametøjsbutik
  2. Kostumebutik
  3. Kjolebutik

Skrevet af virksomheden

Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!

Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 4 ud af 5 stjerner

I'm either lucky or Missord is true

We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17track to see, it just said "on its way with no shipping or delivery indications. It arrived with no damage and was exactly what I ordered and in the size I ordered. It took just a few days longer than the expected shipping time but it got here in plenty time for putting together the rest of the outfit.

6. april 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Sketchy return policy

I returned a dress to Missord because the fabric was too itchy. I had to spend $32.05 to send it back to their company. That was August 1st 2025. In return they sent the dress back to my address which I received today February 17th 2026. With no explanation. I still don't want the dress.

16. februar 2026
Uopfordret anmeldelse
Missord-logo

Besvarelse fra Missord

Dear Eva,

Thank you for sharing your feedback. We sincerely apologize for the confusion and frustration this situation has caused.

We would like to clarify that your refund of $99.30 USD was successfully processed on September 11, 2025 to your original Visa card (ending in 9878) via Shop Pay. This refund was completed well before the dress was resent, so there is no outstanding refund owed to you.

The dress you received recently was likely automatically resent by the logistics system after the refund was processed. This duplicate shipment does not affect your refund status, and you will not be charged again. You are welcome to keep the dress at no additional cost.

If you cannot locate the refund in your bank statement, we recommend contacting your card provider with the ARN: 74481325254100210360017, which allows them to trace the transaction internally.

We truly appreciate your understanding and honesty, and we are sorry for any inconvenience caused by the unexpected return.

Kind regards,
MISSORD Customer Service Team

Bedømt til 1 ud af 5 stjerner

MISSORD61034 order never received, untrackable

MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay more coz the option which they said was available was nore costly. That dress hasnt arrived but they sent an untrackable FEDEX reference with proof of delivery being a picrure of a place which is nothing like my house, no signature, link leads to nowhere, no response from emails to them terrible experience i ordered a dress, matching coat and evening bag for $232.57 which seems to have gone down the drain still fighting them. BASICALLY THEY'RE SCAMMERS. The tracking is fake designed to apartion blame elsewhere

18. januar 2026
Uopfordret anmeldelse
Missord-logo

Besvarelse fra Missord

Hi Nomjikelo,

We’re really sorry to read how frustrated and upset you are. We understand how important this order was for your occasion, and we do not take your experience lightly.

However, we would like to clarify the situation factually:

• The original dress you ordered was unfortunately out of stock, and we contacted you before shipping to arrange a replacement. You selected an alternative style, and your order was updated and shipped.
• Your parcel was shipped from our Guangzhou warehouse, which is standard for our international orders.
• The shipment was sent via FedEx, and there is an official carrier tracking number with delivery scans in the system.

That said, your report that the delivery photo does not match your home and that no signature was obtained is a serious carrier issue, not something we dismiss. This situation is classified as a possible misdelivery, which unfortunately can happen with all courier companies worldwide.

What’s important is this:
We are not refusing help, and we are not ignoring you. A carrier investigation is required in cases like this before a parcel can be officially declared lost. We have escalated this with the shipping company to request:

• GPS delivery coordinates
• Driver delivery confirmation
• Additional proof of drop-off location

If the carrier confirms misdelivery or loss, we will proceed with a resolution (refund or replacement) according to the investigation result.

We understand emotions are high, but calling the situation a scam does not reflect the fact that your order was genuinely processed, packed, and shipped. The issue here is a delivery dispute with the courier, and we are working through the proper process to resolve it.

We are still here to assist and will continue following up on the investigation.

MISSORD Customer Service Team

Bedømt til 1 ud af 5 stjerner

Request for Return Address and…

Request for Return Address and Clarification on Refund Policy
Dear Customer Service Team,
I previously reached out requesting a return address to post back the items I purchased, but I have not yet received a response. I would appreciate it if a member of your team could provide me with the correct return address as soon as possible.

I am also concerned about your refund policy. It is unclear to me why a customer who orders an item that does not fit would not be allowed to return it for a full refund. In particular, I would like clarification on the policy that only reimburses 30% of the purchase amount. For example, I paid $120 for my order, when I requested to return the item, I received an email proposing me a 30% refund for, which does not seem reasonable or fair.

Could you kindly confirm your return process and explain this refund policy in detail? I would appreciate a prompt response so this matter can be resolved.

27. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Je suis déçus de miss ord car les robes…

Je suis déçus de miss ord car les robes sont relativement cher j'en ai acheter deux et une après réception, qui me convenait pas (différente de la photo)

Celle ci ne m'a jamais était remboursée, après plusieurs email en respectant la politique de remboursement, comme indiqué sur le site .
Jamais de réponse de leurs part et aucun remboursement en ce jour .

14. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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