Do not buy from this company. Ordered a pair of shoes that were marked on receipt. Returned, and was advised that a refund would be issued. Nope. The telephone numbers on the website are not operable,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered via Debenhams hoping this would give me a little more security. They have dispatched an odd pair & are not engaging with any correspondence, when The website says you must contact us 1st to... Se mere
Ordered gold sandals on Tuesday. Delivered on Friday. Well packaged and exactly as pictured. Good communication and tracking!
Poor and unprofessional customer service in store (Stratford Westfield). The salesperson was on the phone most of the time and completely ignored me when I came into the store, however, greeted an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Miss Diva is a leading retailer of women's fashion, with seven stores across the UK. The brand caters to all women, inspiring them and allowing them to embrace the strong, unique diva within themselves. At Miss Diva, we’re all about you!
Kontaktoplysninger
Birmingham, Storbritannien
- customercare@missdiva.co.uk
- missdiva.co.uk
1,8
Under middel
100 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery and great value
Fast delivery and great value - all round great experience.
18. marts 2020
Uopfordret anmeldelse
budget Rubbish
Poor service and very unprofessional in store ( Lakeside shopping Center)
Would advise anyone and everyone to avoid purchasing footwear, cheap quality products with no way to channel complaints, feel robbed and just hope people read this!!!!
25. januar 2020
Uopfordret anmeldelse
Shiny shoes
Delivery arrived promptly and as expected. Lovely packaged box as Gift wrapped In floral bag. Unfortunately box slightly damaged by its only the shoe box. However the shoes are slightly scuffed and do not look brand new. The shoes are a gift and I am disappointed at the quality.
7. november 2019
Uopfordret anmeldelse
Besvarelse fra Miss Diva
Hi Robert, we're really sorry to hear about this. Could you email us at customercare@missdiva.co.uk so we can deal with this the best we can.
Kind regards,
Miss Diva Team x
Very quick delivery
Very quick delivery. Love, love love my shoes and bag. Very good value.
5. november 2019
Uopfordret anmeldelse
Very good and helpful service on…
Very good and helpful service on telephone and via Whatsapp from Stratford and Head Office staff.
5. november 2019
Uopfordret anmeldelse
We bought boots for my daughter from a…
We bought boots for my daughter from a store in Westfield. They didn’t gave us receipt, just a ticket from the POS terminal. After 15 minutes walking, there was a wound in her ankle. Boots are uncomfortable and upholstered on the inside, and the child walks inessentially with them and hurts. Terrible quality! If I could, I would rate it 0 stars. Terrible customer service!! From the shop refused to return the boots and to make a refund or exchange. The saleswoman was unkind and negative. When my daughter showed her leg wound, she said it is time to leave the shop and threatened to call for security. We are VERY, VERY disappointed and humbled! Never buy these TERRIBLE TRASH !!!!!!!!
2. november 2019
Uopfordret anmeldelse
Excellent customer service
Excellent customer service, great prices and beautiful shoes.
2. november 2019
Uopfordret anmeldelse
Excellent quality as usual!
22. oktober 2019
Uopfordret anmeldelse
Won’t be returning
I bought a pair of boots in my size and then the next day I receive and email saying my size wasn’t even available after I purchased it? And they said they can send me the size down instead? Not very happy at all... they didn’t even give a discount code for next time or apologise!
9. oktober 2019
Uopfordret anmeldelse
After ordering Miss Diva emailed me to…
After ordering Miss Diva emailed me to say they only had one pair left and they were slightly damaged so they were issuing a refund. Although disappointed other companies would have sent them out hoping the customer would not return them. The best customer service is honesty.
5. oktober 2019
Uopfordret anmeldelse
I ordered the shoes and then they fully…
I ordered the shoes and then they fully refunded me. I never got the shoes
18. september 2019
Uopfordret anmeldelse
Excellent service once again
Excellent service once again , item is perfect
16. september 2019
Uopfordret anmeldelse
Primark shoes last longer than these for 2/3 less
Bought a pair of £30 shoes
Wore them and after one wear , the insole was lifting up , as they are slip on shoes , looks tatty ( can be seen ) .
Also the back heel insole started lifting off on wear number two !
Also the detail on the outside started coming off ( company policy don’t cover that ).
Took them back with my receipt, manager wouldn’t even look at receipt .
Wore three times only ...... apparently it’s my fault for wearing them !!!!!
No exchange, no apologies, wouldn’t send them to head office under faulty policy
5. september 2019
Uopfordret anmeldelse
Didnt have the shoe i wanted in stock…
Didnt have the shoe i wanted in stock but did keep me updated and issue a refund
2. september 2019
Uopfordret anmeldelse
Excellent services.swift…
Excellent services.swift feedback.discounts for students and newcommers.
31. august 2019
Uopfordret anmeldelse
Very fast delivery
Very fast delivery. Perfect trainers. Will use again. Plus I got 20% off my first order love it
26. august 2019
Uopfordret anmeldelse
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