Advertising shows that you just click on and off you go to clean the toilet. Not that easy to click on the cleaning pads, you have to push down the clip to clip it on to the wand and half the tim... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The system is hygienic, neat and tidy. The sponge had a little less cleaner in it than I expected however surprisingly did an excellent job. I will not return to the old brush and will continue to use... Se mere
Virksomheden har svaret
This product is the best cleans easily and than just throw away ,no dirty brush sitting beside the toilet growing unwanted bacteria.
Virksomheden har svaret
I am extremely happy with my purchase with miracle mop. My new cleaning set up is neat and tidy! I’ve found it easy to connect my cleaning sponge to the wand, it’s super easy to clean all areas of... Se mere
Virksomheden har svaret
4,0
God
69 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If I could give minus 5 stars I would
If I could give minus 5 stars I would. I would highly recommend you steer clear from this company. Mop took forever to arrive. It's cheap looking and from day 1 did not click together to form a working mop. The pads would not stay on the end of the mop and parts would not connect. The company responded with over 40 emails saying please find a video of how to assemble attached. This took months of back and forward. They refused my refund due to being outside the 30 day time frame thanks to their constant deflection in emails. So I wasted money on a product that is cheap and does not work. I will never buy through this company again.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
Dear Jordan,
We're truly sorry to hear about your experience and the inconvenience caused. Your feedback is important to us, and we apologise for the frustration you encountered with the mop and our customer service. Please reach out to us with your order details so we can investigate this issue further and work towards a resolution. We appreciate your patience and understanding.
The best
Love this mop is the best I have ever used removes all dirt & hair & cleans so well & is so much easier than a commercial mop beautiful clean smooth floors I really recommend this mop
5. april 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
Hi Tina,
Thank you so much for your wonderful feedback! We're glad to hear that you love our MiracleMop and it has exceeded your expectations. We're committed to providing top-quality products that make cleaning easier and more effective. Your recommendation means a lot to us!
If you ever need any further assistance or have any questions, please don't hesitate to reach out.
The person I had contact with
The person I had contact with, was honest and informed me in a direct and friendly way. The product was just as advertising promised. The mop is even better than I expected. It took two days longer than I thought it would. However the way things go now a days, I would say yes it was delivered in good condition and promptly
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
We really appreciate you for taking the time to share your feedback with us Martina. We're glad to hear that our staff and our MiracleMop met your expectations.
Really pleased with the mop and bucket…
Really pleased with the mop and bucket I suffer with bad arthritis the mop makes my washing the floors easy and quick without to much effort and the floors look great
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
Hi Lois,
We're delighted to hear that you're satisfied with our MiracleMop and bucket! Your positive feedback means a lot to us and it's great to know that we're meeting your needs.
Very happy with product and unreal…
Very happy with product and unreal service. Light and easy to use.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
We're happy to hear that Karen! Your satisfaction is our priority, and we're delighted that our product and service meet your needs and expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out.
Beware of this company and the false Trustscore reviews
Beware of this company Trustpilot trustscore have no record of legitimate reviews. I purchased miracle mop based on the reviews and after receiving wanted to return the unused product because of the poor quality. Their website claims a 30 day money back guarantee but this is false and they will not send me a return postage label as also claimed on website. Keep offering me a 30% discount which I dont want otherwise I have been told to post back to Netherlands from Australia if I want a refund. There is nowhere on their website to leave a review. Have sent about 8 emails trying to get my money back. Do not go near this mob without trying to click on reviews. Scammers
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra MiracleMop Australia
Dear Jennifer,
We apologise for the inconvenience you've experienced with our company. We take your feedback seriously and are committed to addressing your concerns promptly. Please provide us with your order details via private message/email so we can investigate this matter further and assist you with the return process.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.