Well when. It arrived, I thought that it was a beautiful peice, kind of thin, but it was ok, just beautiful, I like how they did the engrave of her name, all in all it was made with love!!!!!
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Se, hvad kunderne siger
Mionza supplies great jewelry, matching and even exceding expectations. I bought this particular piece bracelet for my girlfriend for Christmas. It came just as described with a certificate of the gol... Se mere
This company is an absolute waste. Please do not waste your money! They advertise the complete opposite of what they send you. I received a customized “solid” gold pendant that was thinner than paper.... Se mere
Virksomheden har svaret
When I saw the cross necklace and pendant, I knew it would be perfect for my daughter. I received it promptly. It was encased in an elegant looking box. The necklace surpassed my expectations. I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mionza Fine Jewelry was founded by sisters, second-generation jewelers, and owners of a well-known retail and wholesale jewelry company that has been in continuous operation since 1980. Mionza is a women-owned jewelry brand. What Does Mionza Offer? With our experience in the industry, Mionza offers inspiring happiness through its collections and affordable prices. The strength of our company lies in our attention to the expectations of our global customers. Feel Special WITH MIONZA! What Makes Us Different? Customer Oriented Sales: Our key principle is to enrich the lives of our customers in every aspect We are not the Same: We are open to change and development. We are listening to you We receive comments from our customers about our products and services at every opportunity and suggest solution-oriented approaches.
Kontaktoplysninger
206 Pegasus Ave, 07647, Northvale, USA
- info@mionza.com
- mionza.com
4,0
God
56 anmeldelser
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well when
Well when. It arrived, I thought that it was a beautiful peice, kind of thin, but it was ok, just beautiful, I like how they did the engrave of her name, all in all it was made with love!!!!!
3. marts 2026
Uopfordret anmeldelse
Not delivered
7. januar 2026
Mionza sell fraudulent jewelry.
Purchased this bracelet Oct 25, 2025 delivered Nov 5, 2025 for my baby and it broke in half. The baby was not wearing right away up until November 19th. I Paid a lot of money $310.85 to be exact( had a chance to look at my receipt). Patiently waited for this disappointment to be delivered to me; for a cheaply made bracelet I could have purchased at Walmart for a better quality. I love going to etsy to support small businesses. But never again. Mionza customer service team are extremely rude, defensive, unreliable and committing fraud. Their excuse was they have over 2,000 purchases therefore it is my baby's fault for their cheaply made bracelet to have been broken. Maybe this time your business messed up this bracelet. The engraved metal is extremely soft and extremely bendable. They did not even try to fix their fraudulent bracelet or refund me back the money. I will be reporting them to BBB.
25. december 2025
Uopfordret anmeldelse
The perfect gift!! When I saw the cross necklace and…
When I saw the cross necklace and pendant, I knew it would be perfect for my daughter. I received it promptly. It was encased in an elegant looking box. The necklace surpassed my expectations. I would buy from Mionza again.
3. december 2025
Uopfordret anmeldelse
Product is as shown in pictures
Product is as shown in pictures, looks well made (good quality)
8. december 2025
Box was dirty and damaged and they…
Box was dirty and damaged and they would not send new box
13. november 2025
Besvarelse fra Mionza Fine Jewelry
Hello,
Thank you for reaching out. We’ve carefully reviewed your order, and according to our inspection records, there was no damage to the box at the time of shipment.
We always aim to deliver every piece in perfect condition, and we’re truly sorry if your experience was anything less than that.
Best Regards,
MIONZA Customer Service
Beautiful item
Beautiful item, well crafted. Exceeded my expectations, my grand daughter will love it.
18. november 2025
Very small doesn't fit my neck
Very small doesn't fit my neck, I want to return this item.
11. november 2025
Dainty and adorable …
Bought two and loved them so ordered one for my other granddaughter.
3. november 2025
Always received what I see and even…
Always received what I see and even more beautiful in person 💜💜💜💜
31. oktober 2025
Very pleased with the baby bracelet
Very pleased with the baby bracelet! It’s so dainty and shiny. It took a little over a week to come, but it was worth the way. It looks absolutely beautiful on my granddaughter.
31. oktober 2025
This company is an absolute waste of money
This company is an absolute waste. Please do not waste your money! They advertise the complete opposite of what they send you. I received a customized “solid” gold pendant that was thinner than paper. The pendant was bent, heck a paper clip hold up better than the pendant. And when I tried to get a refund they would not honor it. I left a negative review, and they got upset and deleted my 1 star review. They keep ask the good reviews so others can fall victim!!!
8. oktober 2025
Besvarelse fra Mionza Fine Jewelry
We’re truly sorry to hear that you’re disappointed with your purchase, and we appreciate the opportunity to clarify a few important details.
All of our jewelry is crafted from authentic 14K solid gold, as described in each product listing. Every item is carefully handmade and quality-checked by four separate team members and our workshop before shipment to ensure accuracy and craftsmanship. You are, of course, welcome to have your piece inspected by any certified jeweler — it will confirm its gold purity.
Regarding returns, as clearly stated on both our website and product pages, customized and personalized jewelry cannot be returned, since each piece is uniquely made to order. For non-personalized items, we offer a 30-day return window.
We want to assure you — and all readers — that we do not delete or filter reviews. We welcome all feedback, whether positive or negative, as it helps us continue to improve.
We understand that this experience was not what you expected, and we truly wish the situation had been approached in a more constructive way. Our customer service team remains available to discuss any factual concerns directly and respectfully.
Kind regards,
The MIONZA Team
thank you for making ordering easy and…
thank you for making ordering easy and timely.came out beautiful.
22. september 2025
I received this very pretty cross very…
I received this very pretty cross very quickly. It is a gift for my granddaughter. The chain is a little thin so I will probably buy a stronger chain. Overall I’m very pleased.
Thank you
5. september 2025
Item much smaller than pictured on the…
Item much smaller than pictured on the model.
16. september 2025
Besvarelse fra Mionza Fine Jewelry
Thank you for your feedback—we really appreciate you taking the time to share your thoughts.
We’re sorry to hear the item felt smaller than expected. All of our photos are taken with real models and sized accurately to reflect the true proportions of each piece. That said, your impression matters to us, and we’ll absolutely take this into consideration as we continue improving how we present our designs.
Thank you again for choosing MIONZA.
Best Regards,
MIONZA Customer Service
Great quality
I love the quality and craftsmanship
Will definitely buy additional pieces
2. september 2025
Delivery was on time
21. august 2025
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