Lovely herbs but did not last till the sell by date they went a bit yellow even though kept in the fridge drawer. Postage is expensive and having a minimum spend stops you buying just a couple of p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We use minicrops on a daily basis to supply our restaurant with a wide range of micro herbs. We are always very pleased with the quality of product and service provided. We always look forward... Se mere
I love this business model and believe that there needs to be more small business start ups promoting a healthy lifestyle and good food products. I have spoken with the management a few times and ke... Se mere
Virksomheden har svaret
Received a stunning selection of herbs and apple blossom last week that are well and truly the gift that keeps on giving. 5 days later we are still working our way through these herbs and the pea sho... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
MiniCrops is an agriculture initiative for London. We use Controlled Environment Agriculture technologies to provide fresh, year-round produce closer to London homes, with fewer food miles. We also work with major catering companies, restaurants, and private chefs, providing high-quality, ethical produce for their supply chains.
Kontaktoplysninger
3 Creekside, SE8 4SA, London, Storbritannien
- 07827954690
- customers@minicrops.com
- minicrops.com
4,3
Fremragende
109 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good product and service
31. juli 2019
Uopfordret anmeldelse
We use minicrops on a daily basis to…
We use minicrops on a daily basis to supply our restaurant with a wide range of micro herbs. We are always very pleased with the quality of product and service provided.
We always look forward to seeing your new products and recommendations that often inspire us to be more creative with our menu.
We look forward to seeing your company grow and flourish.
Many thanks.
19. juli 2019
Uopfordret anmeldelse
Great herbs
Great herbs! Will use again for future @kissmycurry events.
10. juli 2019
Uopfordret anmeldelse
Only order if you can guarantee to be in
As it was recorded delivery,the postie wouldn't leave it with a neighbour so the herbs spent the night in a warm sorting office cupboard and were a bit worse for wear the next day. Would have scored a 5 if they were left as asked.
1. juli 2019
Uopfordret anmeldelse
Great product
Great product, great service, feels good to support a local start up trying to make a difference.
18. juni 2019
Uopfordret anmeldelse
Besvarelse fra Minicrops
Thanks Paul - look forward to supporting your business more in the future.
Non existent and awful service
Here is my 3rd response following a phone call I received from the managing director this evening. The tone was shockingly unprofessional and I did not expect to receive shouting abuse, calling me a keyboard warrior over and over. He proceeded to tell me how reviews should be written, that I’m damaging his company’s reputation and telling me to stop talking because he was talking. It was a one way conversation and I was not prepared to take that abuse so I hung up the phone. I have never had this awful experience before and I urge customers to think twice before dealing with a company that has an arrogant bullish person fronting the business. It is only fair that I share my experience so that others can make up their own minds about whether they choose to do business with Minicrops based on all honest reviews on Trustpilot.
In response to Minicrops reply,
May I respectfully explain that my review is based on my personal experience. I do love the concept of the business that you run, but as a customer I didn’t get the service I expected from a glowing website. Indeed I did get a refund immediately on my credit card, however, I received no email or phone call or reply from your company as to why. If I hadn’t checked my account, I wouldn’t have known that my product was not going to arrive. No explanation was given to me until now via trustpilot. My review was honest and purely based on my experience. It had nothing to do who you are, what you do or how well you’ve done. It’s not a personal attack but you’ve made it highly unprofessional by insinuating I’m a keyboard warrior. Happy for you to call me directly to discuss but I don’t think it’s necessary given your response to my initial review and the fact you never communicated directly to me in the first place. Your present and future customers have the right to hear all reviews good or bad and make up their own mind.
Without a telephone call or email, mini crops cancelled my order and refunded me money for some edible flowers I ordered. When I called the office, there was no answer. I left a message for someone to call me back and no one did.
Luckily, I managed to source product somewhere else.
Terrible service. It should get zero stars
11. juni 2019
Uopfordret anmeldelse
Besvarelse fra Minicrops
Dear Kristina,
Thank you for your review. The reason that you did not receive your product (and were IMMEDIATELY REFUNDED) is that we have to use third party couriers for shipments outside of London. Unfortunately, due to recent increases in temperature, a lot of them have been unreliable meaning that that flowers have been arriving wilted. For this reason, we cancelled all orders and have de-listed the products from our website.
I apologise for your experience and for the lack of an email. We tried to call you but there was no response. The cancellation email would have also stated the rationale for the cancellation.
We are a small family-run, ethical business that puts a lot of effort into our work and produce. If you look down the reviews and at our press, you'll find that the majority of customers have a great experience. Your experience (or lack thereof) was due to logistical matters out of our hands.
Considering that you had no interaction with our product or business and indeed did not pay any money for the service, I think it is entirely unfair for you to rank us a 1 and to suggest a 0 is beyond belief. The scoring system is supposed to be reflective of numerous elements of our business, product, and service. Your only inconvenience was the lack of an email and, from your response, it is clear that you were able to easily find alternative arrangements. We work tremendously hard and your comments posted from behind your computer are entirely unjustified.
Regards,
The MiniCrops Team
Great concept and good product, but...
Great concept and good product (I ordered edible flowers). However, customer service needs to be improved - the telephone number on the website always goes to voicemail (and no one called me back after having left a message); similarly, my emails remained unanswered.
30. maj 2019
Uopfordret anmeldelse
Perfect exactly what was ordered
Perfect , fresh and tasty. Well packaged and delivered on time
8. marts 2019
Uopfordret anmeldelse
Besvarelse fra Minicrops
Thanks Michael - feedback appreciated. Enjoy the summer!
Wonderful concept
Wonderful concept - love that these microherbs are local, and sustainable. The taste of the different herbs was amazing and they were so fresh. They lasted a whilst too.
28. februar 2019
Uopfordret anmeldelse
Besvarelse fra Minicrops
Thanks Nica! Appreciated!
Great product and good customer service
11. december 2018
Uopfordret anmeldelse
Excellent produce
Excellent produce, long lasting and great delivery service
3. december 2018
Uopfordret anmeldelse
Every chef should have these guys on fast-dial
Amazing variety of beautiful and flavoursome micro herbs. Spot on delivery and fantastic customer service. I wouldn’t hesitate to recommend.
19. november 2018
Uopfordret anmeldelse
Top Quality
Happy with the service, quality and price all the way from day-1 of the orders. Top-quality micros !
16. oktober 2018
Uopfordret anmeldelse
The best micro herbs in London
29. september 2018
Uopfordret anmeldelse
Brilliant products and wonderful…
Brilliant products and wonderful service!
I have placed many orders with enormous success
19. september 2018
Uopfordret anmeldelse
What your salad has been waiting for....
Really interesting mini salads and herbs. Fresh and tasty.
13. september 2018
Uopfordret anmeldelse
I think your products are amazing but…
I think your products are amazing but for a small start up like me I do not need to spend the £15 min and then with the delivery on top it becomes very expensive. If there was a way to collect the products instead of delivery I think that would help.
Thank you.
10. september 2018
Uopfordret anmeldelse
Tastes amazing
I bought the sampler tray, with eight different varieties. The tastes are amazing, I never knew leafy herbs could taste so good. Seriously.
31. august 2018
Uopfordret anmeldelse
Very good service and value.
29. august 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.