Ordered in March. Money taken immediately. Still waiting for my order. Have tried to contact the company but no response. Just an automated email. Even though I have confirmation emails if I log into... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very poor communication. I am extremely disappointed with this company. I emailed them 4 days ago to report a broken dispenser. I have heard nothing back. It really should not take days to get back... Se mere
Amazing customer service, super responsive and what a great idea. Been searching for a decent eco friendly toothpaste and this is perfect. No having to remember to order online. Subscription to my doo... Se mere
I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received r... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mighty Mouthcare is on a mission to eliminate plastic waste from the toothpaste industry. We offer refillable, biodegradable, and microplastic-free toothpaste solutions, aiming to reduce the 3 billion toothpaste tubes that end up in landfills or oceans each year. **PLEASE NOTE OUR PRODUCTS ARE ON PRE-ORDER UNTIL APRIL**
Kontaktoplysninger
4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, W1T 6EB, London, Storbritannien
- hello@mightymouthcare.com
- mightymouthcare.com
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service
Amazing customer service, super responsive and what a great idea. Been searching for a decent eco friendly toothpaste and this is perfect. No having to remember to order online. Subscription to my door. Love it
Ordered in March
Ordered in March. Money taken immediately. Still waiting for my order. Have tried to contact the company but no response. Just an automated email. Even though I have confirmation emails if I log into my account it doesn’t show anything.
Epic product and great concept
Epic product and great concept! Delivery arrived on time- really changed my mouth hygiene game !!
Perfect, no more plastic tubes!
My dispenser and toothpaste arrived today, I couldn’t be more delighted! The dispenser looks great, a beautiful matte finish and the toothpaste is perfect. It’s so good to know that I’ve said goodbye to endless plastic tubes.
LOVE IT
Great product, tastes really natural and love the concept of reducing plastic and changing the way we think about toothpaste. 5 stars all round.
I have been absolutely thrilled with…
I have been absolutely thrilled with moving to Mighty. Not only is it a great taste but it feels cleaner, fresher and healthier. The dispenser is so much prettier in the bathroom than a plastic tube and eco friendly. Why wouldn’t you love this product!!! I do. X
A fab toothpaste and really helpful…
A fab toothpaste and really helpful team behind it. Love that they’re sustainable and transparent too
Love the toothpaste, love the dispenser
I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received really friendly personal replies each time, and my issue has been fully rectified. As for the product, it's brilliant - the new dispenser is fantastic, better than the original, and the toothpaste itself is really good. And I LOVE the lack of toothpaste tubes in our house!
Don't be put off, I think they've just had some teething issues with the dispenser and have now made it better. I highly recommend, I might order a second one for my weekend bag 😁
Would Recommend
Great product focused on sustainability and environmentally friendly! Tastes great and so nice not to have to think about when you need to buy your next tube - it gets delivered to the door! Also love the dispenser colour 😍
I have had a long standing problems…
I have had a long standing problems with bleeding gums, gum sensitivity and inflamation and plaque build up for a number of years. I tried all the recommended toothpastes and dental care to no avail. So - I looked into the meaning of the coloured strips at the bottom of toothpaste tubes and realsied my problem was most likely an ellergy to some of the contents. My next step was investigating chemical free toothpaste. I eventually picked out Mighty Toothcare as being a standout winner on all fronts. After four weeks of use I went back to my dentist and hygienist for routine check up. They were amazed at the improvement. Very minimal plaque build up, no bleeding from the gums and no visible signs of gum irritation, in fact my teeth were healthier than they had been for the last 6 years. I can truthfully say that I put it down to the Mighty Toothcare paste. Oh and it comes in a stylish eco friendly container that the recyclable toothpaste insert screws into. All at an affordable and competitive price. Whats not to love. And no I wasnt paid to write this!!
Great eco toothpaste
Great eco toothpaste - the new dispenser they have just sent out to me is a very cool upgrade as well 😎.
Highly reccomend if you are looking for a more sustainable alternative to the standard stuff.
Very poor communication.
Very poor communication.
I am extremely disappointed with this company. I emailed them 4 days ago to report a broken dispenser. I have heard nothing back. It really should not take days to get back to an email. No emails came to my junk folder either. I have cancelled my subscription.
Exceptionally poor customer service
I'd love to comment on the product, but two months after placing an order, nothing has been received - and no updates have been provided by the company to explain why. My email asking for information still has not been responded to - exceptionally poor customer service. All this while the company continue to state under "delivery" on their website, "We endeavour to dispatch your order within 24 hours of receiving it before 4pm (Mon-Fri excluding Bank Holidays). Delivery typically takes 2-3 working days from the moment of dispatch." Clearly not. Extremely disappointed. Avoid!

Besvarelse fra Mighty Mouthcare
If I could give zero I would
If I could give zero I would. I cannot comment on the product as I ordered and paid in January and received nothing but placatory messages which have now worn thin.
Cannot recommend and would like my money back please.

Besvarelse fra Mighty Mouthcare
Order in Dec 25 not received
Order in Dec 25 not received.
Email promises of supplies, but nothing sent.
Subscription does not allow cancellation.
No response to email.
Is this just a scam company?

Besvarelse fra Mighty Mouthcare
I paid for an order on January 20th…
I paid for an order on January 20th 2026 and still haven't received it. I have asked for a refund and this has been ignored. I would not use this company again
How do I get a refund?

Besvarelse fra Mighty Mouthcare
On subscription from Mighty Mouthcare…
On subscription from Mighty Mouthcare and ran out of toothpaste 6 weeks ago. I requested the date of my next supply to be brought forward and the money went from my bank account on the 16th March. I received an email on the 21st March to say April for the delivery. April has 30 days so with no fixed date I have cancelled the order and subscription and as the money I’ve paid is refunded.
I know they have developed a new unit for the toothpaste but if there is a production problem they should have still supplied toothpaste that fits the old unit instead for leaving people in limbo.
It was a fantastic idea but you can’t let people down.

Besvarelse fra Mighty Mouthcare
Charging subscriptions and no delivery date
I have two subscriptions for every three months , one for my husband, one for myself.
I was charged on 12 March at £28.80 and have now been told to expect delivery in April.
This is not the first time delivery has been delayed with this company. I am now without toothpaste , have paid £28.80 with no assured date for delivery .
Not good enough - is it actually legal to take payment when you do not know when your product will be delivered?!

Besvarelse fra Mighty Mouthcare
Ordered at Christmas and was informed…
Ordered at Christmas and was informed about the delay in delivery. However, when I decided it was taking too long I reached out to cancel and received no reply. The product then came but faulty and still no reply. I want a refund or at least a product that works!

Besvarelse fra Mighty Mouthcare
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






