Disgusting Customer service
Bought items through B&Q. They delivered items broken and then refused a refund based on the fact I should have ordered extra incase some came damaged. Their customer service is disgusting and rather laughable. They are delusional- when telling the person this is the most awful customer service I have received and to make a complaint they told me I should work on my customer service ?!? Like what ? I’m the customer. I provided photos of damaged box and damage products. And told they need more photos of which I don’t have as I don’t keep rubbish around the house. They responded saying their broken products wouldn’t take up much room and I should hold on to them indefinitely?
No thanks
STAY FAR AWAY








