Midland Air Conditioning and Facility Management Ltd Anmeldelser 92

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The service i received from Midlands Airconditioning was first class from the initial survey to the installation. It was a seamless process and my needs were listened to. I was never over sol... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

the installation team kept us informed at every stage of the 4 day job - what they were going to do and when. because it was a domestic situation they always removed their outdoor shoes when working... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We had an AC installed recently. The process from quotation to installation was smooth although details and standard of quotation could be improved. A company one can do business with. It is reliabl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

MAC fitted two AC systems for me over a four day period. The process could not not have gone smoother, both the guys (Jamie & Reiss) from MAC were professional and approachable and did a great job. T... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ingeniør
  2. Airconditionservice
  3. Leverandør af airconditionanlæg
  4. Solenergientreprenør

Skrevet af virksomheden

We at MAC pride ourselves on delivering a first class service to all our customers new or existing. All our colleagues within MAC are all qualified to the highest standards so you can be sure to achieve your expectations. We only supply and fit equipment that has long warranty not 1 year or 2 years but 7 years for continuous peace of mind. We also offer service plans to keep your equipment performing to its optimum performance all year round so you can enjoy your Air Conditioning all year. We work with some of the biggest names on the high street such as Claire’s and Smigle as well as Bullring and Grand central.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The service i received from Midlands Airconditioning …was nothing but first class in both service and price

The service i received from Midlands Airconditioning was first class from the initial survey to the installation.

It was a seamless process and my needs were listened to. I was never over sold anything I didn't want or need.

Not forgetting the office staff who where efficient and friendly
The installation was completed wuth a very sort time with no delays, in fact the the installation was bought forward so that server to installation was only a matter of a few weeks,Anthony even referred me on to a solar panel installer after I advised him that I was giving a problem finding a reputable company, again this also was completed within a few weeks., therefore I can only recommend both companies as both are first class. And both reasonably priced

13. januar 2026
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Gary,
Thank you so much for your kind words! We’re thrilled everything went smoothly—from survey to installation—and that our team listened to exactly what you needed.

We’re glad the office staff and Anthony made things easy, and that your installation could be brought forward so quickly. It’s also great to hear the solar recommendation worked out!
Your recommendation means a lot, and we’re delighted you felt both service and pricing were first class.
Thanks again,
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

Good showroom

Good showroom. Knowledgeable and helpful personnel. Quick, efficient, tidy installation. Competitive pricing.

12. februar 2026
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Paul,
Thank you so much for your 5 star review! I am pleased to hear you enjoyed the showroom tour and are now happy with the install too! We hope you enjoy your new unit and I will certainly pass your feedback on to the team!
Many thanks
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

Air Con Installation by MAC

MAC fitted two AC systems for me over a four day period. The process could not not have gone smoother, both the guys (Jamie & Reiss) from MAC were professional and approachable and did a great job. They kept everywhere clean a tidy and kept me aware of installation throughout the process.
I have no hesitation in recommending this company.

17. november 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi,
We appreciate your feedback, 5 star rating and kind words for the install team 😊 It is brilliant to hear the team are maintaining the level of care and professionalism we strive for. I will certainly pass your feedback on to them as I know it will be really appreciated!
Thank you for the review and we hope you enjoy your new AC units!
Many thanks
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

split fixed aircon system supplied and fitted in a bog standard semi detached house 3 beds and a lounge/diner…

the installation team kept us informed at every stage of the 4 day job - what they were going to do and when. because it was a domestic situation they always removed their outdoor shoes when working inside. they cleaned up after them every day and ensured there were no access/exit obstructions. there was no smoking, no profanity and no horseplay, they just got on with the job.

4. december 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Good morning Mr Pendree
Thank you so much for your 5 star review! I am pleased to hear the team kept you updated throughout the 4 day install. Its great to know they respected your home and kept the area tidy when working.
We appreciate your feedback for the team and we will certainly pass this on to them!
We hope you enjoy your new AC unit 😊👌
Many thanks
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

Very good from the team

Very good from the team, they acted and worked very professionally.

25. november 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Good morning,
Thank you so much for your 5 star review! 😊⭐
We appreciate your positive feedback for the engineers and we will certainly pass your feedback over!
Many thanks
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

Great company and staff

Great company and staff, really knowledgeable at advising the best options, and providing information before and after install. Respectful of our property and considerate of making sure the Install was well executed and left clean and tidy. Highly recommend

4. november 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Mrs Cox,
Thank you so much for your 5 star review! 🌟
We are pleased that you are happy with the install and appreciate your kind words for our engineers. I will certainly pass your feedback onto them. Thank you for your recommendations - we hope you enjoy your new AC unit! ☺️

Bedømt til 4 ud af 5 stjerner

A professional, knowledgeable and efficient service

The response to our enquiry was prompt, flexible to our needs and professional, from the site consultation, to the office support and to the installation. Since installation the support and advice has continued and nothing is too much trouble.
We have tried the units on the heating setting and are happy with them especially as the electricity is cheaper to use than gas which runs our central heating.

22. oktober 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Brenda, thank you so much for your review and positive feedback! We are thrilled to hear you are happy with the service provided. We are always on hand to support our customers throughout their journey with us ☺️
I will certainly pass your kind words on to the rest of the team!
Many thanks
Lucy

Bedømt til 5 ud af 5 stjerner

Having put up with useless and very…

Having put up with useless and very expensive storage heaters for many years and also a home that got far too hot in the summer I decided to take the plunge and look at an aircon system that would give me cheap good warmth in the winter and lovely cool rooms in the summer. I decided to go with Midland Air Con and Facility Management after perusing several other air con installation companies and I am so glad I chose this company.

Surveyor was out quickly, knew exactly the best units for my property, gave me a quote that didn’t require even thinking of haggling down as it was so good. From enquiring to installation was a matter of a few weeks. I now have a lovely warm home at a fraction of the cost I’m used to.

As for the installation crew, I don’t believe a nicer bunch of lads could exist!

Jack and Callum the installers were extremely polite and friendly and willing to answer any silly questions I had. Again the same with Jack the electrician, the whole team were a pleasure to have around the house in the two days it took to complete the installation.

My units not only provide warm air in the winter and cool air in the summer, but they also act as an air purifier and also a dehumidifier which is great and solves my wet windows every morning this time of year.

Best purchase I’ve made for a very long time.

If you’re considering using these guys, stop considering and just go for it. You will not be disappointed.

14. oktober 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Ramsey
WOW!
Thank you so much for taking the time to share such a wonderful and detailed review. We’re absolutely delighted to hear how happy you are with both your new system and the service you received from our team.

It’s fantastic to know that the air conditioning has made such a difference to your home — keeping you warm through winter, cool in the summer, and improving your air quality all year round. We’re especially proud to hear your kind words about Jack, Callum, and Jack the electrician. Our installation teams work hard to make the process smooth, friendly, and professional, so your feedback means a lot to us.

Thank you again for putting your trust in MAC!

Best wishes,
Lucy

Bedømt til 5 ud af 5 stjerner

Listen and deliver

Listen and deliver

7. oktober 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Mr & Mrs Smith,
Thank you for taking the time to leave us a review. We really appreciate your feedback and 5 star rating 😊
We hope you enjoy your new AC unit!
Best wishes, Lucy

Bedømt til 5 ud af 5 stjerner

Very professional from start to finish

Very professional from start to finish. Great communications - kept me informed every step of the way. Neat installation. Great follow up and customer service. Highy recommended.

4. september 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Glynn,
Thank you so much for your 5 star review! 🌟 we are delighted to hear that you are happy with the customer service we provide here at MAC!
We really appreciate your kind words and recommendations 😌
Best wishes, Lucy

Bedømt til 5 ud af 5 stjerner

Highly recommend - 10/10 from start to finish!

Survey & quotation stage was super quick and thorough. Price was very competitive.

Installation team were brilliant - communicative, flexible and professional.

Everything was fitted to a high standard and work space was left clean and tidy.

Jamie and his team were super friendly and took time to explain and show the install, equipment and how to use our new air conditioning unit.

Would highly recommend the team & company - 10/10.

29. september 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Chanelle,
Thank you for your 5 star review! We are thrilled to hear you are happy with the service from start to finish and appreciate your feedback for Jamie and the team.
I will ensure your kind words are shared with them :)
Best wishes, Lucy

Bedømt til 5 ud af 5 stjerner

Service beyond compare...

From the outset when looking for home Air Conditioning, I was blitzed with many companies offering a 'deal'. Whilst price is important, so is having a company there for the long term with a proven track record of quality installation, great reviews and proper after sales service. Only one company met this criteria- Midland Air Conditioning. I enquired online, was able to get a guide as to cost, without the need to speak to anyone at this stage. I researched them online and ' checked them out'. All seemed in order, so I called to arrange an actual detailed quotation. Anthony, the director, duly came along to my home and gave excellent advice as to what would work best for me. He pointed out a few things I had not considered and was generally helpful and professional. Detailed written quotes were supplied listing everything we spoke about. Next day I decided to proceed and paid my deposit with help from Charlene in the office - and Lucy - always on hand to assist and advise. A fitting date was agreed and booked in. During this time I was updated and kept in the loop - great. Install day arrived, and Matt and Jack arrived on schedule and worked throughout to fit and test. Both are to be commended for a sound work ethic, and pleasant manner. The electrics were next, and these were done at pace to a high standard. So all in all, I was 100% right to place my trust - and money- with M A C. Seldom do you find a complete service from start to finish but with these guys and gals, you can. There is so much to recommend them, try it for yourselves and see... 😃

18. september 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Richard
WOW! Thank you so much for taking the time to leave such a detailed 5-star review. We’re thrilled to hear you had a positive experience and that our team could support you throughout the process.
At MAC, we pride ourselves on making things as smooth as possible, so your kind words mean a lot.
I will pass your feedback on to the team, I know this will be greatly appreciated.
Thank you again, Richard!

Bedømt til 5 ud af 5 stjerner

What a difference having air con in…

What a difference having air con in living room . For years I’ve had to shut windows and buy blinds that cut out the sun so every day in the summer I have blinds shut . This was worth every penny and didn’t think it was expensive . The 2 lads Jack and Matt worked very hard especially trying to get through my blue brick.
They cleaned up after them and were very friendly . Took shoes off in house, very courteous. Well done lads working in this heat . Surprisingly quiet too.

15. august 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Elaine
Thank you so much for your 5 star review! I am thrilled to hear you are happy with the AC units and the service provided by our engineers.
I will certainly pass your kind words over to Jack and Matt, they will really appreciate this!
We hope you enjoy your new unit and also being able to have your blinds open to enjoy the sunshine! 😊☀️
Best wishes,
Lucy - MAC Sales Team

Bedømt til 5 ud af 5 stjerner

My Midland Air Conditioning experience

My whole experience with MAC from initial contact to completion of installation was one which lead me to feel that the company was very professional in all aspects. Particular thanks must be given to the team that did the installation, who worked on through conditions that were quite extreme.
I have no hesitation in recommending MAC for air conditioning to anyone.

12. august 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Alan,

Thank you for sharing your experience with us! We’re so pleased to hear that from first contact through to installation, you found our team professional and committed—especially in those challenging conditions. I’ll be sure to pass on your thanks to the installation team; they’ll be delighted to know their hard work made such a positive impact.

Your recommendation means a lot to us, and we look forward to supporting you in the future.

kindest Regards
Mac Sales Team

Bedømt til 5 ud af 5 stjerner

Worth every penny.

I had 4 units installed in 2023 and to date I am very happy. The installation team were superb and after installation they even gifted me a wonderful bouquet of flowers with a lovely note. Since then I have had it serviced and even the service has been top quality . The excellent and very professional services includes the interaction with the people being the scenes answering phone calls and responding to emails. PS they need another service :-)

1. august 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Freda,

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear you’re happy with your installation and ongoing service. It’s wonderful to know that our team—both on-site and behind the scenes—made such a positive impression, and we’re glad the flowers brought a smile to your day.

We look forward to seeing you again for your next service and to keeping everything running perfectly for you.

Bedømt til 1 ud af 5 stjerner

I value my time too much to deal with them


Called to ask about getting an installation, they told me to send some details to a specific email address and I would be called soon. I send them over, 4 days later no call so I call them. Apparently they gave me completely the wrong email address that doesn't get checked anymore.

I send details over to the new email, many days later I get an email back saying I will recieve a quote soon. It's been like another 5 days and still nothing. This is how the process of "can you guys install ac in my house? yes? ok here's the money" goes with these guys. I get being busy but after wasting my time by giving me the wrong email and then never notifing me of it you'd think you could get a quote done in less than 10 days considering your website generates them automatically and you already have a profile on me. Literally pick any other company.


15. juli 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Adam,

Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience — it’s clear we’ve fallen short of the standard we aim to deliver.

You’re absolutely right: being given an outdated email address and then experiencing delays on top of that is frustrating and unacceptable, can you please provide this email address as I have no knowledge of an old email address that’s not used! We’ve recently made some internal changes, and it’s clear that communication around those updates possibly wasnt handled as it should have been. That’s completely on us.

I appreciate your patience, and I understand why you’d be disappointed. We’re currently reviewing how enquiries like yours are handled to ensure this doesn’t happen again, as this happens extremely rarely, we use a platform that collects data from our advertising platforms so it’s extremely difficult to miss any customers request asking about one of our services, I have asked our sales admin to look into this matter as I can’t locate your information, so if you would be kind enough to reach out to me on the provided number I will personally deal with your complaint.

As you can see we have many excellent reviews making us a strong company to do business with.

If you’re still open to receiving a quote or would like to speak directly with a manager, please reach out to me personally on 07960 944712 or email Anthony@midlandaircon.co.uk, and I’ll make sure it’s dealt with immediately.

Thank you again for highlighting this — feedback like yours helps us get better.

Best regards,
Anthony Smith
Director, Midland Air Conditioning

Bedømt til 5 ud af 5 stjerner

Highly recommended to us by a very good…

Highly recommended to us by a very good friend - thank you.
A very professional team Lee & Craig came and installed airconditioning for us on one of the hottest days of the year thus far.
They first came and gave us a quote and explained thoroughly what was required and what it would entail.
On the day they checked that we were happy with everything and talked us through the whole process again.
Two really professional, polite guys. Very happy with the unit etc too. Would we recommend this company - hell yes highly recommended in a heartbeat. Thanks guy

10. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wholeheartedly recommend

I had a Mitsubishi Air-Conditioning Unit installed into my house this week and couldn’t be happier.
Juliette and Charlene in the office made the whole experience flawless. They are such happy people and nothing is too much trouble. I threw questions at them they couldn’t answer but within a day I was told what I wanted to know and even then they kept me informed. Arranging the Engineers and Electrician was at a convenient time of my choice.
The installation was completed by Wayne, and Luke with Billy doing the Electrics. They were all Friendly, approachable and knowledgeable in their fields, true professionals in my view. Their work was outstanding. They needed access to a neighbours property who had previously been difficult but they respected his property as they did mine, like their own.
They explained what they were doing as they completed parts of it as I was interested and they were happy to explain whilst also getting on with the work in hand. Very quick but also very thorough.
My interior and exterior was left as found.
Billy was just as thorough insisting a breaker was fitted because it was his work speaks volumes. My previous installers didn’t bother.
I then paid my invoice as easily as I paid my deposit and sitting in the cool as temperatures heat up outside. I can rest assured that it will be easy to breathe this summer.
I did take out the service contract to keep my guarantees valid again at a reasonable price.
I would wholeheartedly recommend Midland Air Conditioning to anyone wanting Renewable Energy (Heat Pumps/Solar) and Air Conditioning. Quality products at good prices I feel with a professional service.
I left this review as I felt those employed are worthy of recognition and a good reflection of a reputable company.

17. juni 2025
Uopfordret anmeldelse
Midland Air Conditioning and Facility Management Ltd-logo

Besvarelse fra Midland Air Conditioning and Facility Management Ltd

Hi Stephen

Thank you so much for your incredibly kind and detailed review!

It truly means a lot to us to hear how happy you are with your new Mitsubishi system and the experience you had with our team. Juliette, Charlene, Wayne, Luke, and Billy will be absolutely thrilled to know their hard work and dedication made such a positive impression. We’re so pleased everything ran smoothly for you—from the initial enquiries to the final installation and beyond.

We pride ourselves on being approachable, professional, and thorough, so it’s great to hear that came through at every step. Your feedback is not only appreciated—it really does motivate us to keep delivering the high standard of service we strive for every day.

Thank you again for choosing Midland Air Conditioning, and for taking the time to share your experience. If there’s anything else we can help with down the line, don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

A professional and quality service

I recently had a split unit AC installed in the loft of a Victorian house by MAC, and I couldn’t be happier with the experience. From the initial consultation to the final installation, everything was handled with professionalism and care.

The team was punctual, courteous, and clearly knew their stuff. They took the time to assess the space thoroughly and offered a solution that was both efficient and cost-effective. On the day of the installation, they worked quickly and cleanly, making sure everything was set up perfectly and that I understood how to operate the unit.

The difference the AC has made is amazing – my loft is now cool, comfortable, and quiet. MAC delivered exactly what they promised, and I truly appreciated their attention to detail and customer-focused approach.

I highly recommend MAC. Great service, and quality work.

9. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing service

It was easy to arrange a staff member to come out and evaluate the placement for a new aircon unit we wanted to install. Once I accepted the quote it wasn’t too long before I got a date for installation.

On the install date the engineers arrived promptly and got on with their work, they were really friendly and kept us updated on their progress. Once installation was finished they cleaned up nicely behind themselves.

The engineers unfortunately due to unforeseen circumstances had to come back to move the outside unit but again arrived promptly and were really friendly and went on about their work.

This is our second aircon unit from Midlands Aircon and if we want anything further we will go back to them. The service I received was excellent and they are top notch.

28. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere