4 Artikel bestellt. 1 Pullover wird zurückgesandt, weil mir die Fotos im Internet deutlich anders erschienen als der Artikel selbst. Rückgabe wird mit CHF 17.99 verrechnet (was in der Schweiz... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm incredibly impressed with mgg. The quality is exceptional. Unfortunately I ordered the wrong size for my wife and needed to return it, this was a quick and easy process fully explained on the webs... Se mere
Virksomheden har svaret
I bought the pioneer package which included the Denali jacket, ski pants scarf sweater beanie hat and socks ...a super deal ..features I like are the many zippered pockets in the perfect locations...... Se mere
I feel lucky to have found this brand early - a company focused around sustainable fashion with backing from the ski boss himself works for me 👊🏻!! Really pleased to have grabbed my iconic MGG Sa... Se mere
Virksomhedsoplysninger
- Tøjbutik
- også i
- Vintertøjbutik
Skrevet af virksomheden
Luxurious Merino Knitwear, Ski Wear & Accessories | MGG creates timeless wardrobe essentials that are made in Europe and inspired by our Swiss heritage. Our brand identity is defined by our no-compromise approach to comfort, quality, and ethical craftsmanship. We take immense pride in offering a level of customer service that none of our competitors can match.
Kontaktoplysninger
4,8
Fremragende
138 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery as promised and quick response…
Delivery as promised and quick response in case of questions.
3. november 2024
Besvarelse fra MGG
We're so pleased that you had a good experience Ad!
Perfect customer service
10. november 2024
Besvarelse fra MGG
Thank you very much for these kind words Mari!
Besvarelse fra MGG
We're delighted to hear it Kevin, thank you so much!
Une marque qui se démarque!!
Produit de qualité,conforme aux descriptif du site.
Bonne communication avec le service client, même avant un achat.
Reste plus qu'a tester sans appréhensions.
2. oktober 2024
Besvarelse fra MGG
Thank you for your review Fred, we appreciate it!
Great customer service around delivery
Great customer service around delivery. Very happy with the product.
2. oktober 2024
Besvarelse fra MGG
Thank you so much for your review!
Besvarelse fra MGG
We're very sorry to hear that you were disappointed by having to pay for your return, Waltraud. However, notably in the end you decided to keep your products and chose not to return them, whereas the cost of a return for you from Austria to our warehouse in the Czech Republic would have been a tiny fraction of the cost of the products that you ordered. This therefore confused us a little, as does your review.
We make every effort to offer a superlative customer experience, including a personalised level of customer service which we feel is unmatched in our industry, plus free global shipping on any order over €100 (or equivalent). Nevertheless, like many apparel brands these days, to be able to make this possible we require that our customers in turn bear the cost of their returns, and we make this abundantly clear on our website.
Best experience with this brand
Normally I do not give feedback and reviews ... but this company deserves one. I was looking for a ski jacket and pants ... but I did not want to buy some standard brand. I was looking for something special that everybody else does not wear. This is how I came to MGG brand. I had a super good experience with them. The delivery was super fast, the ski jacket and ski pants fit perfectly. As the winter season did not start yet I have no experience wearing the gear during skiing yet. But I'm sure that this experience will be the same. I highly recommend buying their gear if you are looking for something special.
15. september 2024
Besvarelse fra MGG
What a wonderful review Danilo, thank you so much, we're super grateful!
Customer service support
14. september 2024
Besvarelse fra MGG
Thank you very much for your positive feedback about our customer support!
we have been very satisfied with…
we have been very satisfied with quality of perfectly designed sweaters which we have bought, the delivery was quick and smooth. O. Stovicek Prague
3. september 2024
Besvarelse fra MGG
Thank you so much Otakar, we really appreciate you taking the time to leave this generous review!
Besvarelse fra MGG
Thank you very much indeed for this Fiona!
Besvarelse fra MGG
Awesome to hear it Vanessa, thank you very much!
Great ski jacket
Excellent prompt delivery from Europe to the UK. Great quality ski jacket which will no doubt do me good service for years to come.
The company also seem like good guys with a good story to tell.
16. maj 2024
Besvarelse fra MGG
This means a lot Richard, thank you so much!
Fast delivery and wonderful products
Fast delivery and wonderful products. High quality and well designed. I couldn’t be happier with my purchases!
5. maj 2024
Besvarelse fra MGG
We're so glad that you're happy with your products Emma-Julia, thank you for taking the time to leave a review!
Top quality gear and so helpful with…
Top quality gear and so helpful with any problems 👍
23. april 2024
Besvarelse fra MGG
Thank you so much John!
Quick delivery and fabulous quality x
24. marts 2024
Besvarelse fra MGG
This is brilliant to hear Julie, thank you very much!
Product of very good quality
Product of very good quality, and fast delivery. I received my order in Canada within 5 days or ordering. Very satisfied.
19. marts 2024
Besvarelse fra MGG
We're super pleased to hear this Louise, thank you so much for taking the time to leave a review.
Everything was perfect
8. marts 2024
Besvarelse fra MGG
We're delighted to read this Suzana, thank you very much!
Great customer service
Great customer service! Helpful and professional and very personal.
The item I ordered was too small and had to return. They helped so it goes smoothly.
Thank you
23. februar 2024
Besvarelse fra MGG
Awesome to hear it Dania, thank you!
Great products and great service
29. februar 2024
Besvarelse fra MGG
Thank you very much for sharing your thoughts!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.