Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This company has no customer appreciation and they not stand behind their products. I got a LOL Surprise Magic Flyer as a gift with no gift receipt. The doll was not charging. I reached out to MGA E customer service and they provided no help! They sell a defective product and do not stand behind it.
I have been waiting for 2 weeks for my 7 packages to arrive. Packages MIA and UPS is refusing to deliver to my address. MGAE is refusing to retrieve packages and have delivered. Seller has an obligation to insure packages arrive at destination. They are refusing to help
They don’t provide any replacement parts/accessories for their dolls. So if you lost something you cannot buy it, you will have to buy the entire doll. And you cannot buy any accessories that go with the doll, at least that’s what their email back to me said from ID: MJD-326291
Now that I see the trust pilot reviews, I I understand why these toys are in the discount isle at TkMax
Without asking my purchase date the Agent assumed I don’t have warranty for it.
I won't be buying a Little Tikes product again, clearly they don't care about product safety and instead of addressing genuine concerns they simply dismissed them. The email from the unnamed customer service advisor clearly showed lack of product knowledge and factually incorrect, what was clear was they didn't even look into my concern.
Profit before your child's safety @ Little Tikes!
MGA Entertainment have a quality control issue. Yes their toys are amazing, very well designed and you can tell alot of effort has been put into them HOWEVER some of the toys clearly aren't checked before being packed and sold and MGA will NOT take responsibility for it!
I purchased the LOL Surprise Remix Super Surprise set from The Entertainer. The first doll was in perfect condition, the second one turned out great too apart from slight scoffing on her boots..the third doll 'Bad Gurl' had the SAME hands on each arm basically she has 2 left hands!! Did MGA care? Did they kindly offer me a replacement hand? Did they offer a replacement doll? NOPE! They literally didn't care in the slightest. They had the audacity to basically tell me it's 'The Entertainer's' problem (when it most certainly IS NOT as they trust MGA to send them quality control checked items so no IT IS NOT upto them to solve this issue! 'Bad Gurl' having 2 left hands was not the only issue either. Metal Chick has one slightly longer leg than her other one and her corset was bent and thus wouldn't snap on her correctly as it should..it is too small for her. I wrote to MGA about all the issues even providing the photographic evidence and they point blank refused to do anything.
Luckily I did end up contacting The Entertainer. I will leave a seperate review on them with more detail on how they handled this issue but they have supposedly sent me a replacement of the pack after I told them about MGA's response and sent them the photos too.
Extremely disappointed with MGA. Posh high end doll company 'Integrity Toys' happily send replacement parts all the time and Hasbro have sent me replacement in the past when I lost a doll hand. I don't understand why MGA are so pretentious that they refuse to do what's right..they have no decent excuse whatsoever!
Disgraceful!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
