Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great tile choose, we were looking for ages to get the right tile for our kitchen. The samples came through quickly, likewise did the order. My tiler had never heard of the Metro Tiles website but h... Se mere

Bedømt til 2 ud af 5 stjerner

The return policy is garbage, I asked to if I could swap out or get a refund on 7 of the 22 boxes I ordered as there was a miscommunication on the type of tiles we need and the process is so long...th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered Osaka white tiles on Sunday afternoon. Received confirmation immediately. On Monday Metro Tiles advised they were unable to obtain tiles in a reasonable timescale. Provided refund in less than... Se mere

Bedømt til 5 ud af 5 stjerner

Friendly and professional company providing excellent service and after sales support! Ordered some lovely tiles which arrived promptly. Mark then went the extra mile for us locating extra tiles we e... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flisebutik

Skrevet af virksomheden

The Funky Place To Buy Tiles!! Family Run Business, Full Size Samples & Free Nationwide Delivery Over £399.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

299 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great tile choose

Great tile choose, we were looking for ages to get the right tile for our kitchen. The samples came through quickly, likewise did the order. My tiler had never heard of the Metro Tiles website but he does now and he was very impressed with them.

29. januar 2026
Bedømt til 5 ud af 5 stjerner

Beautiful tiles

Samples arrived very quickly & safely wrapped. Loved all of the samples but have chosen one for our cloakroom. Will definitely use this company again. Thoroughly recommend!

2. marts 2026
Metro Tiles-logo

Besvarelse fra Metro Tiles

We can't wait to work with you, Thank you Karen !

Bedømt til 5 ud af 5 stjerner

A company that cares about its customers

Metro Tiles can get the tiles you need more quickly than most and they really do provide an excellent service and really care about their customers. I have used them twice and would do so again.

3. marts 2026
Metro Tiles-logo

Besvarelse fra Metro Tiles

Hi Kate, it was a pleasure working with you - we can't wait to see the finished project !

Bedømt til 2 ud af 5 stjerner

Only sent two of the four sample tiles…

Only sent two of the four sample tiles ordered.

5. februar 2026
Metro Tiles-logo

Besvarelse fra Metro Tiles

Hi Kim, please accept our apologies for this, we have contacted you to determine which samples went missing so that we could issue a refund or send replacements, please get back to us if possible :)

Bedømt til 2 ud af 5 stjerner

The return policy is garbage

The return policy is garbage, I asked to if I could swap out or get a refund on 7 of the 22 boxes I ordered as there was a miscommunication on the type of tiles we need and the process is so long...the pallet service they recommended was complex and annoying...just sounds like a headache to get it all sorted...i'll much rather reluctantly spend the 200 extra to get the remaining tiles for my project to be completed and I doubt i'll ever be using them again

29. januar 2026
Metro Tiles-logo

Besvarelse fra Metro Tiles

Hi Robert,

Thank you for your review.

Unfortunately, we’re unable to accept an exchange in this instance. As tile batches change regularly, we would not be able to resell a partial return due to potential shade variation between batches.

You are, of course, welcome to arrange a pallet service of your choice for the return — our recommended service is provided purely as a convenience.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

Excellent

great tiles good service good delivery thank you very much

2. februar 2026
Metro Tiles-logo

Besvarelse fra Metro Tiles

Thank You Tracey !

Bedømt til 5 ud af 5 stjerner

Excellent Service

Fast delivery
Great customer services on Live Chat
Lost my order details and the the person dealing on chat was very helpful and found my details.
Excellent service
Highly recommend

6. oktober 2025
Uopfordret anmeldelse
Metro Tiles-logo

Besvarelse fra Metro Tiles

Thank you Tammy !!

Bedømt til 5 ud af 5 stjerner

Lovely range of tiles and speedy delivery of samples.

Lovely range of tiles and speedy sending of samples for review.
It’s a shame we have to pay for samples - other companies supply samples for free .
We have identified 2 tiles we liked and will be ordering them soon.

27. september 2025
Metro Tiles-logo

Besvarelse fra Metro Tiles

Hi Sarah,

Thank you for your kind review, we are glad you like your samples !

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service, great communication, pleasure to deal with you

26. august 2025
Metro Tiles-logo

Besvarelse fra Metro Tiles

Thank you for your review Andrew, pleasure working with you too !

Bedømt til 5 ud af 5 stjerner

Great service

Quick delivery of samples. Easy to order online and kept informed of delivery dates and times. Great service, competitive prices and good to see a family business doing well.

7. juli 2025
Metro Tiles-logo

Besvarelse fra Metro Tiles

Thank you for your review Jan, it means a lot !

Bedømt til 5 ud af 5 stjerner

Great customer service, amazing range of tiles

Brilliant company, We ordered some sample tiles which had gone out of stock with another company.

They arrived quickly and well packaged.
On seeing they were exactly the same we put an order in for over 500.

Reece came back next day to advise they were unfortunately out of stock but were due in 3 weeks.

Very happy with the customer service from Reece.
He kept in touch and the tiles were despatched a bit earlier than planned.

They look amazing on our kitchen wall.

I'd highly recommend Metro Tiles to anyone.
We would gladly use again if / when needed.

30. maj 2025
Uopfordret anmeldelse
Metro Tiles-logo

Besvarelse fra Metro Tiles

We truly appreciate your kind words and your support – thank you for the glowing review Nic !

Bedømt til 5 ud af 5 stjerner

Great company

Would recommend this company to anyone wanting quality tiles at a reasonable price.
From start to finish the order was handled in a very professional manner. Reece was very helpful and knowledgeable about the tiles.

2. juni 2025
Uopfordret anmeldelse
Metro Tiles-logo

Besvarelse fra Metro Tiles

So happy to hear the tiles exceeded your expectations! Thanks for your lovely feedback !

Bedømt til 5 ud af 5 stjerner

Top quality service

Top quality service! The tiles were excellent and the customer service from Reece was even better! Would highly recommend!

15. maj 2025
Uopfordret anmeldelse
Metro Tiles-logo

Besvarelse fra Metro Tiles

Thank you Tom !

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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