Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We have used Metro Plumb Warrington twice in the last year. They replaced the isolator valves for our dishwasher and washing machine in two separate visits, several months apart. The jobs were not em... Se mere

Bedømt til 5 ud af 5 stjerner

Engineer (Liam) kept me informed as to when he would be arriving and did so when expected. Found the issue quickly and fixed it straight away. Even put the vacuum round once he finished. Great to chat... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My upstairs toilet down pipe was completely blocked making all bathroom units and showers unusable. My house insurance, Direct Line contacted Metro Plumb. Their Engineer attended without delay.the... Se mere

Bedømt til 1 ud af 5 stjerner

Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. VVS-installatør
  2. Gastekniker

Skrevet af virksomheden

At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

610 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Rogue trader

Rogue trader. They were selected by Axa to fix a leaking toilet under our Home Emergency cover. Plumber arrive over a day late and said needed a new part and would return. Then told Axa they had fixed it and claimed £80 without doing anything. Please be careful using them

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Service

Mark was excellent. He is no nonsense, came in identified the issue and was able to sort it out for us. We would thoroughly recommend.

21. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick resolution to an emergency

Tommy Hamill came out the next day after I'd reported my leak and after a brief chat and a look around managed to identify the offending pipe. Within 15 minutes of arriving he'd cut and blanked the pipe allowing me to turn the water back on and back to normality.
There is still work to do, but as far as emergencies are concerned, I can't fault him.

30. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ive been left with a flooded kitchen…

The plumber was very good, but he said there was nothing he could do because the water is coming from under the house. He promised me that he would get somebody to come and pump it out by the company that owns this building. And it's Monday, and I'm still waithing. My whole kitchen is underwater.

21. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recommended company

We had a leaking tap pipe, so called our home emergency company who sent out Metro Plumb.
The plumber called beforehand as he couldn't locate our house and arrived on the day.
He was very helpful & professional & explained everything, including why the pipe was suddenly leaking.
Couldn't fault him and thoroughly recommend this company.

25. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Metro Plumb came to our rescue after a burst water main. They dealt with the issue really quickly and professionally, would highly recommend.

22. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

Emergency insurance job for water leaking from light fitting. Very helpful advice over phone, then an unexpected call from engineer to confirm things.
Arrived promptly, very pleasant guys. Very thorough and persistent work carried out to find a difficult to trace leak.
Very good at updating and explaining progress.
Very happy with work.

24. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Omg what a wonderful service

Omg what a wonderful service ! On time , and fixed my leak and in record time
Friendly service and they plant a tree for every visit in Madagascar! How wonderful is that!
Recommend without a doubt!

24. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service.. shame about Thames Water

This is the second Metro Plumb engineer who attended a supposed water leak issue at my mothers property and the fourth expert who has confirmed there is not a water leak at the house or in the supply pipe. Both engineers from Metro Plumb are very knowledgeable, helpful and professional in their approach. The entire experience from the initial call from the office through to the attendance has been a pleasure and I highly recommend them; however, it is a shame their employers at the CEO office at Thames Water who seem to want to rip off vulnerable people and in this instance have charged an 83 year old disabled and bed bound lady over £1,300.00 for water she hasn’t used. If it wasn’t for the professional people at CC Water and Metro Plumb, I would imagine my poor mum would have to go without food and heating to pay their fictitious invoices.

23. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Leaking pipe inside airing cupboard.

The plumber, who attended the water leak issue, is undoubtedly a highly skilled professional. This was demonstrated through his methodical approach to tackling the problem, which he resolved decisively and efficiently. Also, he was communicative throughout the repairs process and happy to answer all questions related to the issue.
Needless to say, the plumber is a credit to his profession and his employer: Metro Plumb.

22. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Really quick response time once the job was reported, and the plumber (who was also the nicest guy) fixed the problem in under 10 mins!

21. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Appalling service.

Appalling service.
Unreliable and untrustworthy.
Avoid like the plague.

19. oktober 2023
Uopfordret anmeldelse
Metro Plumb-logo

Besvarelse fra Metro Plumb

Hi,
We are so sorry to hear that you had a bad experience with us. We would like to find out more about your issue to ensure this doesn't happen again, if you could send an email to our Customer Care team, customercare@metrorod.co.uk, they will be able to assist you.

Thanks, Metro Plumb

Bedømt til 5 ud af 5 stjerner

Joe was so amazing

Joe was so amazing! He was quick and Thorough which was so great! He was very kind and clearly very good at his job. Highly recommended their services. :)

18. oktober 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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