We have used Metro Plumb Warrington twice in the last year. They replaced the isolator valves for our dishwasher and washing machine in two separate visits, several months apart. The jobs were not em... Se mere
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Se, hvad kunderne siger
Engineer (Liam) kept me informed as to when he would be arriving and did so when expected. Found the issue quickly and fixed it straight away. Even put the vacuum round once he finished. Great to chat... Se mere
Virksomheden har svaret
My upstairs toilet down pipe was completely blocked making all bathroom units and showers unusable. My house insurance, Direct Line contacted Metro Plumb. Their Engineer attended without delay.the... Se mere
Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.
Kontaktoplysninger
Metro Rod, SK10 2XF, Macclesfield, Storbritannien
- 0800 415 514
- metroplumb.co.uk
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rogue trader
Rogue trader. They were selected by Axa to fix a leaking toilet under our Home Emergency cover. Plumber arrive over a day late and said needed a new part and would return. Then told Axa they had fixed it and claimed £80 without doing anything. Please be careful using them
The gentleman who carried out the work…
The gentleman who carried out the work was very friendly and carried out the work quickly and efficiently.
They’re good
Great Service
Mark was excellent. He is no nonsense, came in identified the issue and was able to sort it out for us. We would thoroughly recommend.
Quick resolution to an emergency
Tommy Hamill came out the next day after I'd reported my leak and after a brief chat and a look around managed to identify the offending pipe. Within 15 minutes of arriving he'd cut and blanked the pipe allowing me to turn the water back on and back to normality.
There is still work to do, but as far as emergencies are concerned, I can't fault him.
Very pleasant gentleman
Very pleasant gentleman, fixed our problem promptly
Ive been left with a flooded kitchen…
The plumber was very good, but he said there was nothing he could do because the water is coming from under the house. He promised me that he would get somebody to come and pump it out by the company that owns this building. And it's Monday, and I'm still waithing. My whole kitchen is underwater.
Brilliant service nothing was a problem…
Brilliant service nothing was a problem very professional person good manners wanted 2 take off his boots to enter property
Recommended company
We had a leaking tap pipe, so called our home emergency company who sent out Metro Plumb.
The plumber called beforehand as he couldn't locate our house and arrived on the day.
He was very helpful & professional & explained everything, including why the pipe was suddenly leaking.
Couldn't fault him and thoroughly recommend this company.
Excellent
Metro Plumb came to our rescue after a burst water main. They dealt with the issue really quickly and professionally, would highly recommend.
Excellent Service
Emergency insurance job for water leaking from light fitting. Very helpful advice over phone, then an unexpected call from engineer to confirm things.
Arrived promptly, very pleasant guys. Very thorough and persistent work carried out to find a difficult to trace leak.
Very good at updating and explaining progress.
Very happy with work.
Omg what a wonderful service
Omg what a wonderful service ! On time , and fixed my leak and in record time
Friendly service and they plant a tree for every visit in Madagascar! How wonderful is that!
Recommend without a doubt!
Great service.. shame about Thames Water
This is the second Metro Plumb engineer who attended a supposed water leak issue at my mothers property and the fourth expert who has confirmed there is not a water leak at the house or in the supply pipe. Both engineers from Metro Plumb are very knowledgeable, helpful and professional in their approach. The entire experience from the initial call from the office through to the attendance has been a pleasure and I highly recommend them; however, it is a shame their employers at the CEO office at Thames Water who seem to want to rip off vulnerable people and in this instance have charged an 83 year old disabled and bed bound lady over £1,300.00 for water she hasn’t used. If it wasn’t for the professional people at CC Water and Metro Plumb, I would imagine my poor mum would have to go without food and heating to pay their fictitious invoices.
Leaking pipe inside airing cupboard.
The plumber, who attended the water leak issue, is undoubtedly a highly skilled professional. This was demonstrated through his methodical approach to tackling the problem, which he resolved decisively and efficiently. Also, he was communicative throughout the repairs process and happy to answer all questions related to the issue.
Needless to say, the plumber is a credit to his profession and his employer: Metro Plumb.
Great service
Really quick response time once the job was reported, and the plumber (who was also the nicest guy) fixed the problem in under 10 mins!
I found the plumber very professional
I found the plumber very professional. He explain to me what he was going to do very professional work recommend this plumber to anybody.
Very happy customer
Lovely young man turned up promptly within the time specified, found the problem straight away and it was sorted within an hour. Very happy.
Appalling service.
Appalling service.
Unreliable and untrustworthy.
Avoid like the plague.

Besvarelse fra Metro Plumb
Joe was so amazing
Joe was so amazing! He was quick and Thorough which was so great! He was very kind and clearly very good at his job. Highly recommended their services. :)
The guy was so helpful after my mains…
The guy was so helpful after my mains burst thank you
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