Metro Plumb Anmeldelser 610

We were let down by another contractor for a client of ours, Tommy Hamill from Metro Plumb Devon arrived problem solved within the hour we now have a happy customer. 5* Thank you Metro Plumb

The flexi pipe split on my bath causing a huge flood into both my neighbours in the flats underneath and communal stairwell.
2 lovely guys arrived - Ryan and Jack , very quickly got onto isolating the water and replacing the flexi pipe.
I was very stressed with the whole situation, but these guys were absolutely fantastic about it.
Not only did they fix quickly and efficiently they also made me feel a whole lot better.
Will definitely use this company again in future.
Well done boys and thank you again !

Engineer came to pinpoint leak. Got told it was the grout…fast forward 2 days someone from a different company came and sorted and said was nothing to do with the grout and took the shower fixture of the wall and filled gaps where the leak was. Engineer said that it was an easy find and doesn’t understand why it was put down as ‘grout’ and obviously the engineer that came out on Saturday just wanted his call out pay and to get home

My upstairs toilet down pipe was completely blocked making all bathroom units and showers unusable. My house insurance, Direct Line contacted Metro Plumb. Their Engineer attended without delay.the problem was dealt with very professionally and the pipework cleared.
I was extremely pleased with Metro Plumb. I cannot thank them enough.

Disgracefull ended up getting a private contractor, the guy u sent round looked as if he didn’t want to do the job, was in his phone and number one in the que for a price I think it was then decided to cut the call off and told me if I don’t hear from him by midday to call him. I called him twice and he text and said as he was with a customer he will call myself back. He never did. Total useless.

Engineer called out to a pinpoint leak at base of toilet which was leaking onto the toilet floor. Engineer attended, was completely useless, insisted he couldn’t fix it there and then. He switched off our water supply without switching off the the loft tank which then flooded the house due to a drop of pressure, so dumb even a plumbing student should have known this. Has caused £3000 worth of damage and no compensation!

Absolutely first class job ! The two guys( I think one is called Mohammed ) that attended were thorough, detailed and timely . They kept us informed at every step of the procedure and ours was a complex job but they took their time and resolved it all within 2 days 👏🏽👏🏽..

Brilliant service, it was a minor issue, the workmen sorted it in 5 minutes, great to see honest trades people 👍

Kevin was very efficient and solved the problem straight away. Excellent service highly recommend

Job to attach new radiator to the wall as the previous one had fallen off and I was looking to get it replaced. £50 deposit paid. Was told it would be £95 an hour, they would take 1.5hrs to remove and cap off old radiator and make wall good, go collect new radiator, 1.5hrs to attach new radiator. Metro Plumb came to house and said couldn't attach new radiator (which I purchased in advance to save time) on wall as wall needed a wooden support adding, he said no radiator could go on that wall or any other wall in the room, despite there being a radiator on this wall for as long as the house has had central heating (est. 50+ years). Didn't cap off or make old radiator safe. Spent 20 minutes in the house telling me why he couldn't do the job then told me I needed to pay for the "hours" he was here. I said no, as no work had been carried out. He called his manager as I refused to pay. After he left, I rang to complain and ask for my deposit back. Lots of excuses made and days went by. It transpired they had only booked themselves 1 hour to do a 3-4 hour job. Could see he wasn't interested in doing the job when he got here. They refused to refund the £50 deposit. I'm out of pocket with no work done at all, not even the old radiator capped off and it is still hanging off the wall waiting for a local plumber to arrive. Would avoid this company. Northumberland area.

Excellent that lady was brilliant with me even she knows I have Learning difficulties and mental health and autism

Excellent service. Thank you

We cannot praise you enough we had a burst pipe in our cloakroom and it was all repaired within just over an hour of reporting it by an engineer who was friendly,arrived quickly and was very efficient. 10 out of 10 for your services.

Excellent service, very helpful and quickly fixed the leak

Job well done on time with no fuss.Excellent service. Thank-you

There was water leakage on the kitchen ceiling, the plumber came, looked at radiator upstairs, and judged that the leakage was from there. "It is the duty of the Heat Engineer" , after throwing this sentence, he left.

From started to end, he used ONE minute.

How could he be so confident with his ONE minute judgement?

The Heat Engineer came , examined the boiler, water pressure normal, no leakage. And the engineer found a crack in the bathroom, he did the plumber's part.

Well done Metro Plum, some other professionals did your job.

Communication was great. Regular and swift progress updates on status of our enquiry, order and subsequent installation. Very prompt on the 3 occasions a plumber had to attend after a mishap Thames Water caused to our home. The Part arrived on a Monday, were notified on the Tuesday that a plumber would fit it on Weds and in fact they sent someone that same afternoon. In fairness, the plumber said they were fairly quiet at the moment, but the service was most efficient.