Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Their support team have helped me countless times on quite complex issues . Efficient and fast ! Big shout out Ann and Ench . Both of you are amazing !

Bedømt til 5 ud af 5 stjerner

I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but t... Se mere

Bedømt til 5 ud af 5 stjerner

Friday night, I buy a guide, long story short I used the wrong email. Chat with support, give them the situation and information, and they respond immediately and take care of the situation using grac... Se mere

Bedømt til 3 ud af 5 stjerner

i booked a coaching like 2 months ago and asked for a refund cuz the coach wasnt responding. talked to support and two agents told me to contact the coach directly. i told them the coach still wasnt r... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online markedsplads
  2. Coachingcenter

Skrevet af virksomheden

Metafy is a platform where gamers don’t just get better—they build something of their own. We offer 1:1 sessions with champion-level players, in-depth guides, live events, and paid communities—giving gamers the tools to improve, grow an audience, and earn from something they love.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic Service

I spoke with Ench to resolve an issue I was having and the service was fantastic, really took the time to resolve the issue

6. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DOGSHIT WEBSITE

i want to sign up but i am beeing gatekept by a captcha thats non existent and therefore can not be completed by me. yet the reason why i cant join is ''captcha is not valid'' THERE IS NO CAPTCHA!!!!!!!

20. februar 2026
Uopfordret anmeldelse
metafy.gg-logo

Besvarelse fra metafy.gg

Hi! You caught us while we were overhauling the entire payment system and the site was down for a bit.

Everything's fixed now but if there's anything else you'd like to share, please email me directly at mela@metafy.gg. Happy to look into it for you.

Bedømt til 5 ud af 5 stjerner

Excelent customer service after being hacked

Thanks for the amazing customer service I recieved after being hacked and got scammed for like 600 USD because someone got into my account and bought gift cards.

Metafy acted so fast and friendly, gave me the refunds the same day and helped me through the crisis to get back my account.

9. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Very fast, friendly and helpful answers. I got a refund for a paid session that was not re-scheduled on time, no questions asked. I'm very satisfied with the platform and the customer service.

4. februar 2026
Uopfordret anmeldelse
metafy.gg-logo

Besvarelse fra metafy.gg

🫶

Bedømt til 5 ud af 5 stjerner

Great communication

Great communication, problem solving, helping and caring. Got straight to the issue and fixed the problem immediately. I’ll continue to do metafy with this reason and efforts, thanks again

3. februar 2026
Uopfordret anmeldelse
metafy.gg-logo

Besvarelse fra metafy.gg

🫶

Bedømt til 1 ud af 5 stjerner

READ BEFORE YOU PLACE ORDER/PURCHASE. VERY IMPORTANT !

I informed Metafy that the coach left for 2 months for his medical concerns and when he comes back after 2 months i asked the coach that i cannot continue and would like to have a refund. The coach stalled me and continued to delay the answer for another 2 months . And then the coach says i cannot refund since you took few classes.

So now 2 months of his medical concern and 2 months of him stalling me in answering my refund request. In total 4 months passed and i got nothing. I told Metafy about it and they didn't help at all. Metafy says since i took few classes i cannot ask for refund it is against the policy.

So in short if the Coach leaves for 2 months in the middle of classes then thats not in breach of the Terms. Also If the coach stalls you in answering you for complete 2 months then thats also not breaching any terms. And you are forced to continue with the same guy who has shown no interest to coaching for 4 months and then since refund is requested he says i will continue to complete the remaining classes to stop the refund.

Please message me on metafy and i can show you all the screenshots and proof of the communication between Metafy and the coach and at the end avail no result.

DO NOT PURCHASE any course until you are sure about it. Because if anytime the coach decides to leave then thats your problem and not his and neither Metafy's . This is according to Metafy's term. Be very careful !

my metafy @sgtnoob

20. december 2025
Uopfordret anmeldelse
metafy.gg-logo

Besvarelse fra metafy.gg

Hi! Mela here from Metafy.

It’s completely fair for you to feel frustrated. This was an ugly situation, and I won’t pretend otherwise.

The Metafy Partner had initially decided to stop coaching altogether and refused to continue existing sessions. Because we agreed that you were in the right to expect the service you paid for, we stepped in and pushed hard to make sure he followed through and completed the remaining sessions. It took a lot of back-and-forth on our side, but we did ultimately get him to honor that commitment.

I understand how the delays and uncertainty soured the experience, and I’m genuinely sorry about that. To help make this right, we’re happy to offer $100 in Metafy credits, which you can use toward sessions or other products with someone else on the platform.

If you’re open to that, please reach out to us directly and we’ll get it set up for you.

And you’re absolutely right about being careful with purchases. Larger commitments deserve careful consideration, and it’s important to be fully confident before moving forward.

Bedømt til 5 ud af 5 stjerner

Friday night silly mistake, resolved super quick!

Friday night, I buy a guide, long story short I used the wrong email. Chat with support, give them the situation and information, and they respond immediately and take care of the situation using grace and outstanding customer service that I wish every establishment I ever worked with was like. Not only did they find a solution, but they also did it quickly and helped me out greatly. 10/10 will be a lifelong fan of this site, I recommend to anyone and everyone who wants to be better at whatever game they may be playing!

5. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great platform, great support

I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but the support team responded within minutes and refunded me right away — super professional. can defo recommend

24. oktober 2025
Bedømt til 5 ud af 5 stjerner

Helpful support team

I registered to redeem a gift card someone had sent me years ago. The link to redeem it was expired but support quickly replied to me and helped me gain access to the credits. I recommend this platform because their support team is very helpful.

14. oktober 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

refund system suck

i booked a coaching like 2 months ago and asked for a refund cuz the coach wasnt responding. talked to support and two agents told me to contact the coach directly. i told them the coach still wasnt replying and it’s been a week but they wanted me to wait 2 more days!!! i’m giving this 3 stars only bc maki was the only one who agreed to refund me right away and didnt make me wait, but honestly i wanna give this 1 star cause the policy and the whole process suck.

10. august 2025
Uopfordret anmeldelse
metafy.gg-logo

Besvarelse fra metafy.gg

Hi, this is Mela! I’m really sorry this ended up being such a hassle for you.

To clarify, the 2-day wait is only meant for situations where the Partner hasn’t been contacted yet. If your session isn’t scheduled and they’re not replying, we refund right away. That should’ve been done for you and we clearly dropped the ball here.

I couldn’t find your account under this username, but if you email me at mela@metafy.gg, I’ll take a closer look and make sure we get this sorted for you.

Bedømt til 5 ud af 5 stjerner

Love the platform!

Couldn't work out a proper training session with a coach, so I decided to cancel the it altogether. Coach was a terrible communicator, but Metafy was great. They refunded my money almost instantly and communicated every step of the way. I appreciate the platform!

23. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Coaching for 5 years with Metafy

I've been a coach on the platform for about 5 years now. They have more tools and developed aspects for a coach than anywhere else in the world. They are constantly updating and bringing new powerful tools for me to use. The checkout and scheduling system is why I started using them and now their events, guides and entire system is why im still around. Not to mention that having a 3rd party between a customer makes things much easier if you run across any odd characters. My experience with metafy has been a 10/10, if you are looking for the next coaching platform. I strongly recommend using this one!

16. september 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere