My account manager, Cian, made the experience easy, seamless and pleasant. We were making a large investment with Merrithew and we needed specific dates of delivery and we were purchasing well in adva... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware o... Se mere
Virksomheden har svaret
My products were shipped as requested, with a delayed delivery due to travel. Appreciated that. I am wanting to attend an in-class CEC workshop for V2 Max Professional reformer. It's been hard to ge... Se mere
Virksomheden har svaret
I had the pleasure of working with Akash Patel (Sales Manager for Eastern USA) when I ordered my SPX Max Reformer bundle with Vertical Frame. He made it so easy and smooth. I have taken reformer class... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Merrithew® is the industry leader in mindful movement. Driven by the latest research, we’ve been innovating our fitness equipment and education for the past 30 years to deliver safe, effective and premium solutions to our partners so they can bring the benefits of mindful movement to people around the world. Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more. Merrithew has trained more than 65,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. Merrithew has dedicated more than 30 years to building, crafting and perfecting high-quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship are evident in every detail.
Leaders in Mindful Movement™
Skrevet af virksomheden
- Quality Pilates equipment and world-class education
- Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more.
Kontaktoplysninger
500-2200 Yonge Street , M4S2C6, Toronto, Canada
- 1-800-910-0001
- marketing@merrithew.com
- merrithew.com
4,3
Fremragende
786 anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Phenomenal experience instructor…
Phenomenal experience instructor Jennifer was amazing. I will definitely be doing more courses
J
1. april 2026
Besvarelse fra Merrithew®
Thank you for the positive feedback and 5-star rating Craig!
Very Noisy.
I chose Merrithew as the Merrithew website described the reformers as silent. Noise was the number one factor in my choice and then quality and it is excellent quality. It is pretty noisy - I reported this to Merrithew and the first time I was told having sent a video that the noise was normal, it sounds like metal on metal - the second time/ different person they said it did sound a little noise and sent me new rollers ( the machine was brand new). ! added the new rollers and still it is a very noisy machine. I wish I had bought the Align that I had done previous classes on as it was silent in comparison. So, a big purchase and I am most upset that I am stuck with a very noisy reformer. It should not be advertised as 'silent' as this is very disingenuous. Most upsetting as I do not enjoy my daily workouts. A big purchase and an every day reminder that you need to try before you buy. I feel like I have been scammed actually - and daily workouts are stressfull instead of enjoyable. I am upset and angry that neither Merrithew or the Physical company rectified the situation by collecting the reformer and giving us a full refund. It is super noisy. Disaster.
12. januar 2026
Uopfordret anmeldelse
Merrithew Account Management rocks.
My account manager, Cian, made the experience easy, seamless and pleasant. We were making a large investment with Merrithew and we needed specific dates of delivery and we were purchasing well in advance. Even with last minute purchases that we added, and potential delivery changes, Cian was there to clear the way. I'm extremely pleased that I selected Merrithew equipment for our new Pilates studio.
18. marts 2026
Besvarelse fra Merrithew®
Thank you Aileen for the awesome rating and taking the time to share your positive feedback about your experience and our colleague Cian!
Excellent customer service
I had a minor issue with a new reformer ordered from Merrithew and it was resolved immediately.
31. marts 2026
Besvarelse fra Merrithew®
Hi Rod, Thank you for the positive review and 5-star rating!
Simple process and prompt responses
Simple ordering process and prompt responses from UK Sales Rep. Thank you
30. marts 2026
Besvarelse fra Merrithew®
Thank you for the 5 star review Christine. So pleased to hear everything has gone so smoothly.
Perfect toning balls!
Great product…fast shipping…nice packaging…excellent communication.
20. marts 2026
Besvarelse fra Merrithew®
Thank you for the 5 star review Marilyn!
Cian was really nice and clear about…
Cian was really nice and clear about the steps to take for shipping. Great service and ordering experience thank you!
13. marts 2026
Besvarelse fra Merrithew®
Thank you for the 5 star review Erin! We are pleased to hear that the experience was was so positive. if we may be of additional assistance, please do not ehsitate to let us know.
Since almost 4 months I am waiting for…
Since almost 4 months I am waiting for vertical towers for studio use. Payment also 4 months ago and still not arrived at the studio. So disappointed also about the communication with key account managers. Had to wait weeks for answers and was not even offered a small discount for reparation.
12. marts 2026
Besvarelse fra Merrithew®
Hello Heike, We are sorry to see this issue. A member of our Custoemr Care Team will be reaching out to you directly to address. Unfortuantely the EU warehouse move has delayed a number of shipments.
Incredible equipment let down by unacceptable service
Incredible equipment, when it eventually arrived, but the service in the UK was unacceptable. I was treated like a one‑off customer who doesn’t matter. Promises were repeatedly made and not kept, and I had to chase multiple times to receive my product. This experience stands out for all the wrong reasons. Prospective buyers should be cautious before investing significant sums.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Merrithew®
Hello Karen - we are disappointed to hear of the situation you encountered. We are unable to see your contact details here but would appreciate the opportunity to make this situation better. if you would please email us at customercare@merrithew.com with your order number we would be glad to investigate further.
Besvarelse fra Merrithew®
Thank you for the 5 star review!
Expert packing protects item.
19. februar 2026
Besvarelse fra Merrithew®
Thank you for the 5 star review! We hope you continue to enjoy your stability cushion.
Great reformer but constant cleaning of rails required
Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware of this issue as they include a roller cleaning kit with the purchase and other reviews have pointed this feature out.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Merrithew®
Thank you for the 4 star review David. Our Customer Care Team will be contacting you directly to follow up on your comments.
Quick shipping!
4. februar 2026
Besvarelse fra Merrithew®
Thank you for the feedback Heather. Please don't hesitate to reach out if we may be of assistance in the future.
Besvarelse fra Merrithew®
Thank you for the star review CIndy. We are so pleased that you are happy with your purchase.
Besvarelse fra Merrithew®
Thank you for the wonderful feedback Janka. We are very fortunate to have Lendall as part of the Merrithew team.
Excellent support from start to…
Excellent support from start to delivery with Justine!
She really listened to what I was looking for in a reformer. Always available, with fast and efficient delivery. I already practice Pilates Reformer with Merrithew and I highly recommend it. A great experience overall!
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Merrithew®
Thank you for the wonderful review Morine and for sharing your experience. Justine is definitely a true asset to our team.
Reliable and forward thinking Merrithew…
Reliable and forward thinking Merrithew supports both practice and professional growth with premium products and exceptional guidance
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Merrithew®
Thank you for the positive feedback Michelle. we truly appreciate you sharing your comments with others.
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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