Mercato Anmeldelser 

222
•
TrustScore 1.5 ud af 5

1,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Mercato' Extra Madonna dell'olmo Cuneo...non risponde neanche all'email.Comprato formaggio a fette selex scadenza 01/08/26...dopo una settimana con la confezione ancora chiusa è ammuffito.Lo riporto... Se mere

Bedømt til 2 ud af 5 stjerner

Mercato uses Eastern time in Chicago, which uses Central time. Ask for delivery 3-4 pm, and someone arrives 2-3 pm. Computers usually know real local time! Can you not fix that? Further, I have... Se mere

Bedømt til 1 ud af 5 stjerner

Reparti confusionari, con scaffali (davanti banco gastronomia) che intralciano il passaggio delle persone. La cosa peggiore, sono le code alla cassa, 2 casse aperte, vicedirettore mai presente per sma... Se mere

Bedømt til 1 ud af 5 stjerner

Nothing works.Markets that use Mercato lose out because the "place order" button does not work and one has to redo the order over and over until giving up.I tried 4 times with 2 browsers. Ridiculous... Se mere

Virksomhedsoplysninger

  1. Udbringning af dagligvarer

Skrevet af virksomheden

Now delivering locally in Manhattan, Brooklyn, and Queens. We also ship nationally in the U.S!


Kontaktoplysninger

  • Madison Avenue 79, 10016, New York, Storbritannien

  • mercato.com

1,4

Dårlig

TrustScore 1.5 ud af 5

222 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(222)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Mercato provides superior service

I began using Mercato to deliver food from the Produce Station shortly after activities became limited because of the pandemic. Each delivery, and there've been many, were right on schedule with care for how the packages are handled as well as awareness for health safety.

17. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I can’t say anything but great service…

I can’t say anything but great service with respect to:
1) ease of ordering
2) Great shopper(s) as produce was picked better than I can do in person
3) Delivery was on time
4) Items were packed appropriately to ensure no bruising of vegetables.
5) Saves me the time of driving and shopping.
Thank you Mercato!

14. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thankful mama

I have a toddler that still likes to put everything in her mouth, not good considering how things are! It was such a stress free way to shop! The store called me to ask about some brand substitutions and to double check if I wanted 1 banana or a bunch of bananas. It was ready for pick up when I got to the store, they brought it right to my van.

14. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Convenient & Less Exposure

During this crazy time, this is an easy and convenient way to place grocery orders to minimize exposure to covid especially for those who may have compromised immune systems or fearful/anxious. Even though I did not have my order delivered, I was in and out of the store within minutes. Thank you.

14. december 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not a good first impression.

One of the reasons that I decided to use Mercato was because of its excellent reviews; however, I must confess that my first time, and perhaps last time using them was not a pleasant one. First of all, my delivery was scheduled between 9-10a.m. and it did not arrive to my house until 11:30 a.m. - so obviously my daily schedule had to be arranged. Also, I was charged for several items that I never received.

10. december 2020
Uopfordret anmeldelse
Mercato-logo

Besvarelse fra Mercato

Hi Ish,
Thank you for your feedback. I'm so sorry to hear about this dissatisfactory experience! This is absolutely below our standards. We understand the importance of a delivery being on time, and completed. I do see that we issued a credit and a full refund for the missing products. We do hope you'll give us another try. Please feel free to reach out to me if you need anything at all and I hope you do give us a second chance to elevate your experience.
We appreciate your candid feedback.
Thanks!
-Saida S.

Bedømt til 5 ud af 5 stjerner

I've used Mercato a couple of times and…

I've used Mercato a couple of times and it is a great experience. Mercato is a simple to use site with a great layout, and excellent options to support local shops. Communication with the markets/shops has gone well and in case there is need for substation (which hasn't happened yet) you can put in some notes.

8. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Support Small Businesses with Mercato

I've used Mercato a couple of times and it continues to be a much better experience than with other big box retail shopping/delivery services. Mercato has a great selection of local shops with fresh food options. I've been able to add specific notes on items in my list and the shopper has always paid attention to get me exactly what I was looking for. Especially during this challenging and uncertain time for small businesses I feel really good about supporting my community and still getting exactly what I need to keep sane at home.

8. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great and seamless delivery app

I ordered birthday cakes through mercato and the whole process went super smooth. I was very impressed and actually thought it was more user friendly than the usual apps that you would use delivery for. I will definitely use again.

7. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service and selection

Mercato has been a great option during the pandemic to keep purchasing from our favorite small businesses. Great selection and customer service. In the very rare times something was wrong with our order, it was quickly corrected.

6. december 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Mercato is a great resource during…

Mercato is a great resource during COVID, and has many excellent food options through its service.
I don’t love the customer service though, I find it slow and many times not on point.

3. december 2020
Uopfordret anmeldelse
Mercato-logo

Besvarelse fra Mercato

Hi Nathalie,
Thank you for your feedback! We appreciate your kind words. However, I'm so sorry to hear that you have had unsatisfactory customer service. This is definitely below our standards and I would love to rectify this for you. We are constantly working on improving our customer's experience and candid feedback like yours makes this possible. Please reach out to us at help@mercato.com and I would be happy to speak further.
Thank you!
-Saida S.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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