Melt Stories Anmeldelser 

42
•
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I really enjoyed writing stories and exploring fantasies with my partner. I definitely recommend this app if anyone wants to spice up their day. The employees are super kind and get back quickly. Than... Se mere

Bedømt til 4 ud af 5 stjerner

L'expérience est tentante, le marketing incitatif. Il faut toutefois veiller à bien cerner ses envies et bien lire l'engagement que cela implique. Une équipe à l'écoute et en construction vous aide... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline.... Se mere

Bedømt til 2 ud af 5 stjerner

So I canceled my free trial and I just received an email that my subscription will continue after the 26th. I have canceled thru the app and I have no idea where to contact customer support. I just wa... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 76 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(42)

39 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

I paid 16 something yesterday

I paid 16 something yesterday, it said to share the link with my husband so I did..he was at work..he went to open it and its a video..nothing more..then I opened mine and logged in and it says I dont have an account and tries to charge me again..I cant seem to reach out for help because it wants me to be a member to do that...so here I am instead...im aggravated with the process so far...you dont take money from people then try to charge them again...
I cant say if the app or the site is good or bad but getting the run around just to make it work sucks.
My name is Tabatha
Email tabby9800@ g m a i l
Please fix this guys

5. marts 2026
Uopfordret anmeldelse
Melt Stories-logo

Besvarelse fra Melt Stories

Hello Tabatha,
We are truly sorry for your experience.

We first contacted you on the same day your review was posted, and then again two days later, because we genuinely want to help you and refund you if we are able to identify the correct account or payment.

At this stage, we still have not received a reply to our emails, and we are unfortunately unable to locate your account with the information currently available. For privacy and security reasons, we cannot access an account or process a refund until we are able to verify the correct payment.

Please reply directly to our emails, or write to us again at contact@meltstories.com
, with any details that may help us locate it.

We truly want to resolve this for you and issue your refund as soon as we are able to identify the payment concerned.

Bedømt til 5 ud af 5 stjerner

I don't usually give anything 5 stars

I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline. However, the personalization options and manipulation choices more than make up for the little detail mistakes. I absolutely love this concept and I highly recommend it to everyone who is looking to spice a up a bit! Thank you Melt Stories!

6. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wives love it more.

My wife and I have been learning so much with each other just sharing fantasies back and forth. We don’t have to actually bring the. To life. Reading them is enough. Melt continues to add features and we’ll hang around for that!

4. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Did the trial

Did the trial, did not want to continue and there is no way to cancel. There is no way to contact anyone, rediculous!

12. februar 2026
Uopfordret anmeldelse
Melt Stories-logo

Besvarelse fra Melt Stories

Hello Megan,
We are truly sorry for your initial experience.

As soon as we received your email, we replied the same day, fixed the login issue linked to your signup, and processed your refund that same day. We then followed up twice, simply to make sure everything had been received properly on your side, but unfortunately we did not hear back from you.

In this context, we are a little surprised that your experience still appears unresolved, as we took immediate action to fix the issue and process your refund.

We sincerely hope everything is now settled for you. If not, or if you need anything at all, please feel free to reply to our emails or write to us at contact@meltstories.com
. We would be very happy to help.

Bedømt til 1 ud af 5 stjerner

OMG if you sign up...months later you…

OMG if you sign up...months later you will continue to be billed and cannot cancel! NO CUSTOMER SERVICE AVAILABLE!

16. februar 2026
Uopfordret anmeldelse
Melt Stories-logo

Besvarelse fra Melt Stories

Hello,
We’re really sorry you had a bad experience — that’s not what we want at all.
We’re a bit confused by your situation because, when you’re logged in, you can normally cancel anytime directly from Settings → Manage → Cancel. And if anything doesn’t work, you can also contact us at contact@meltstories.com.
We’d genuinely like to understand what happened (for example: were you unable to access your account, did the “Manage” button not appear, or did you run into a bug?) so we can fix it and make sure no one else faces the same issue.
Please email us at contact@meltstories.com with the email address used to sign up (and, if possible, a screenshot of what you see in Settings). If a technical issue prevented you from canceling properly, we will of course refund you.
— Melt Support

Bedømt til 5 ud af 5 stjerner

My wife loved it

My wife loved it! Amazing app, would definitly recommend it! Litterally saved our couple by bringing us closer

17. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I signed up for the 14 day free trail…

I signed up for the 14 day free trail it let me make 3 chapters then said new chapter limit reached so that sucks I did try to contact them and they responded to resolve the issue I felt like before I signed in the generated stores were way better and the chapter count is off sometimes I’ll have 2 chapter 3 or two chapter 2 etc. I think it only lets you write so many in a day I’ll update at the end of my trail but so far it’s good

25. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Took my money from my account then said…

Took my money from my account then said card declined my bank flagged it immediately as fraud which it is no customer service no way to cancel

20. januar 2026
Uopfordret anmeldelse
Melt Stories-logo

Besvarelse fra Melt Stories

Hello Jessica,
We are truly sorry for your experience.

Your situation was a particular one. When a bank flags a transaction as fraudulent or blocks it, the transaction is generally stopped or reversed by the bank or card issuer, and the funds are therefore not paid out to us. In this type of case, the matter is in the hands of the bank, and we are unable to issue a refund on our side for a transaction we did not receive.

We would also like to clarify that, once logged in, users can find all subscription-related information in the Settings section, including the option to cancel in just a few clicks. Our contact email is also easily accessible there. As a small company, we do our very best to reply to every request within 24 hours.

If you would still like to get in touch with us about this, you can write to us at contact@meltstories.com

Bedømt til 2 ud af 5 stjerner

Hidden charges

I like the stories but it asks for a one time donation of your choice then continues to charge you 37 dollars a month 2 weeks after. There's no way to cancel or manage any type of subscription, or to delete your account. There's not even a way to get ahold of any kinda of customer service. No email or number to call.

12. december 2025
Uopfordret anmeldelse
Melt Stories-logo

Besvarelse fra Melt Stories

Hi Britt,
I’m really sorry for this experience — you should never feel like you’ve been “trapped” in a subscription or left without a way to contact us.
We’ll cancel your subscription and review charges for a refund as soon as we can locate your account. Because your emails aren’t showing an active login, it may have been created with a different email/sign-in.
Please contact us at contact@meltstories.com with: the last 4 digits of the charged card, the charge description from your statement, and any possible email addresses you might have used.
We’re also reviewing how clearly we show our subscription terms and support options so this doesn’t happen again.
– Alison, meltstories.com

Bedømt til 5 ud af 5 stjerner

The app is very intuitive and easy to…

The app is very intuitive and easy to use. This app helped improve communication and intimacy in my current relationship and the stories in this app are well written. Can't forget to mention how the customer service is very friendly and also very helpful.

6. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’ve been genuinely impressed with this…

I’ve been genuinely impressed with this app—it’s exceeded my expectations in so many ways. The stories are incredibly well written and often surprisingly exciting, which makes each experience feel fresh and meaningful. The app itself is easy and intuitive to use, so it never gets in the way of enjoying the content.

2. december 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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