Readily agreed my 8am request to bring forward my delivery day to same day, told me it would probably be pm and offered to text me 2 hours before delivery due. Delivery made before 12:30 by friendly c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hassle-free transaction and speedy delivery. Great communication and professional customer service. Driver, Carl, was polite, helpful, friendly and courteous when placing the ton bags on the driveway.... Se mere
I went down and ordered 2 tons of gravel this morning i thought i was going to be delivered next day when I received an email my order was out for delivery today very pleased top Service and cheape... Se mere
Brilliant service from Melbros. Ordered on line, very easy to use site. Good communication post order. Order arrived a day earlier than expected, which was cleared by the office. Driver lovely man... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Order building, timber and garden supplies online today for delivery to the Rugby area at Melbros Building Supplies - a family-run independent builders' merchant since 1985.
Kontaktoplysninger
Melbros House, Great Central Way, CV21 3XH, Rugby, Storbritannien
- 01788 866945
- sales@melbros.com
- melbros.com
4,9
Fremragende
1 t anmeldelser
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First class rapid service!!!!
2 hours from ordering online to receiving the goods.
Kept informed and slight discrepancy was quickly resolved
29. marts 2025
Ordered half a ton of gravel
Ordered half a ton of gravel, paid for it and chose a delivery date - only to be told on the day of delivery my address was too far away. Surely this should have been made clear at the time of purchasing?
28. marts 2025
Besvarelse fra Melbros Building Supplies
Please accept our apologies for your inconvenience. Unfortunately you are in Hereford well outside of our normal delivery zone. We do try to make our delivery zones clear on our checkout and delivery information pages to prevent this but sometimes we appreciate you may not always see our delivery maps. Of course we would aim to tell someone in your situation that the order won't be coming and issue a full refund as soon as possible but on this occassion your order got missed for processing which we're sorry about and we didn't inform you until you were expecting your delivery.
We are always looking at ways to improve our ordering process and your feedback is appreciated.
Ordered in the evening
Ordered in the evening, delivered next day before lunch….brilliant service
28. marts 2025
Fence experience
This is the second time I have ordered fencing etc and both times they were delivered promptly. The delivery men were lovely and very helpful. No complaints at all.
26. marts 2025
Great
Great, order the wood online two days later it arrives, informed before it arrives what more could you ask for
Many thanks
26. marts 2025
Really excellent service
Really excellent service, they confirmed by phone as I had ordered a different panel colour to ensure it was what I wanted. My error but it was corrected by great customer service. Thank you Melbros
25. marts 2025
Just ask for Chris....thanks for your…
Just ask for Chris....thanks for your advice and experience Chris.
Super easy to deal with, great stock, local delivery in Rugby.
Cheers
27. marts 2025
Uopfordret anmeldelse
Excellent service
Fast delivery. Very helpful driver who placed the bags down the drive. Good quality materials at competitive price.
3. marts 2025
Great service
26. februar 2025
Delivery was fine
Delivery was fine, but the 10 PAR boards i received weren't very good quality at all (knot holes on a couple of edges and rough edges on few more.
25. februar 2025
Besvarelse fra Melbros Building Supplies
We're sorry that the product wasn't up to the expected quality. Timber is a natural product and sometimes this can slip through the quality control net but if we have a chance to swap it out we will. After reaching out to you we know you were under time constraints to use the material but we hope to see you again soon.
Excellent Customer Service
This company has a good list of stock but it’s their excellent customer service that marks them out from their competition.
Always helpful, friendly and flexible they will do whatever they can to meet the required delivery schedule with excellent communication throughout. Special mention for the delivery drivers who are always really polite , cheerful and helpful.
3. marts 2025
Friendly helpful staff
Friendly helpful staff, great communication. Will the driver expert use of the crane off load.
23. februar 2025
Next day delivery
Next day delivery , reasonable prices and driver was courteous , polite and helpful .thank you Melbros
25. februar 2025
Excellent service
I don't normally write reviews but this was exceptional.
I phoned for a quote at 7.30am on a Monday morning. I live just about on the edge of their 10 mile radius for free delivery, so checked if I was eligible for that service , which I was. The stone I ordered was on my driveway around an hour later. Excellent service from sales to delivery driver who was excellent. Will definitely use them again. Top marks
3. marts 2025
Uopfordret anmeldelse
Good quality products and prompt…
Good quality products and prompt service. Only given 4/5 because I had put a note asking them to ring me to arrange delivery to ensure I could be home and they instead just texted me saying they would be arriving within 2 hours without checking if I was home. I would use them again but next time I'll ring to discuss delivery!
22. februar 2025
Besvarelse fra Melbros Building Supplies
Hi! We're glad things mostly went to plan but we're sorry it wasn't quite a 5/5 experience for you. We include the option for customers to leave a note for the exact reason you have described! So we're sorry your note didn't get transcribed to our tranport department - a simple human error in this case. Please do test us with your next order with another note (or can you always call too!)
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