Nine month's after we had placed, payed for and received an order, we received a bill from FedEx requiring payment for shipping on the order. MSS states that they have no control over FedEx billing... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am grateful of having this company on our side . There service is great with all great products and fast shipping. Thank you for your great service.
Virksomheden har svaret
Very happy with their product and customer service. Have been using for over 5 years now. Sometimes shipping can be tricky but they have fair policies in place for replacement. Shipment always comes a... Se mere
Virksomheden har svaret
Professional high quality company. Rose always checks to ensure that all products arrive on time and are correctly packaged
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Med Supply Solutions is dedicated to supplying first-rate dermal fillers, cosmeceuticals, and orthopedic products such as TEOSYAL®, JUVEDERM®, RADIESSE®, RESTYLANE®, and ORTHOVISC®. Our growth is rooted in consistent quality, competitive pricing, and client satisfaction. We offer personalized service with a VIP sales agent for each client, ensuring a seamless shopping experience. We prioritize safety and trust, guaranteeing authentic products at unmatched prices, backed by our price match promise.
Kontaktoplysninger
4,4
Fremragende
84 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top of their class medical supply
One of the reasons why we use med supply. Is it when we place our order it is delivered in the most expedient amount of time. Always professional mannerism and courtesy when we need to call in. Top notch organization
11. januar 2023
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Besvarelse fra Med Supply Solutions
Thanks for sharing, Charles, the team at Med Supply Solutions is thrilled to receive such a great rating, Thank you for taking the time to leave us a 5-star rating.
Med Supply Solutions are always very…
Med Supply Solutions are always very helpful and provide the latest info on products.
11. januar 2023
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Besvarelse fra Med Supply Solutions
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I have ordered for several years from…
I have ordered for several years from Med Supply Solutions. Their customer service reps are wonderful to work with. My orders have been filled with no issues I definately enjoy working with this company and encourage others to do so.
5. januar 2023
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Besvarelse fra Med Supply Solutions
This review made our day! Thank you so much for taking the time to review us. We are so grateful for your kind words.
Very happy with their product and…
Very happy with their product and customer service. Have been using for over 5 years now. Sometimes shipping can be tricky but they have fair policies in place for replacement. Shipment always comes as advertised. Highly recommend
9. januar 2023
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Besvarelse fra Med Supply Solutions
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Outstanding customer service
I have been very happy with the team at Med Supply Solutions. I have been using them for several years now and have never been disappointed!
10. januar 2023
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Besvarelse fra Med Supply Solutions
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Emme is the best she takes great care…
Emme is the best she takes great care of all my requirements
30. november 2022
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Besvarelse fra Med Supply Solutions
Thank you so much for your 5-star review! We will share this with Emme & the team to let her know to keep up the amazing work.
Great service
9. november 2022
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Besvarelse fra Med Supply Solutions
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Med Supply Solutions is a great company to order supplies from
I have been doing business with Med Supply Solutions for over 10 years. Their customer service has been great and they have always been an understanding of my needs. The speed at which the products arrive is also great. I would not think of ordering from anybody else.
28. oktober 2022
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Besvarelse fra Med Supply Solutions
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I placed an order 8/17/22
I placed an order 8/17/22. Followed tracking to california, where it stayed for 2 weeks. After 10 days I requested a replacement and was told one would be sent immediately. After 5 days I hadn't received tracking. It took multiple calls, texts and an email and two days before I received a response. I was given tracking which indicated it had only been shipped that day. So I followed tracking and it was delivered to an address in California, however I live in Wyoming. I have been calling, texting, emailing for 3 days with no response. I have lost clients over this.
** update: Still waiting for a replacement. Emmi called me two days ago and acknowledged that it was mistakenly sent to California instead of my address in Wyoming. She said “I’ll call you right back.”
That was two days ago. Looking for an update over a month after my order.
16. august 2022
Uopfordret anmeldelse
Besvarelse fra Med Supply Solutions
We sincerely apologize for the experience, we value you, and we appreciate your business. Unfortunately, there was a delayed ship out due to an unexpected high volume of orders and the warehouse were working on backlogs, but we are doing everything we can to ensure you experience no further complications.
Regarding the delay of delivery, once we hand over the package to the courier, we won't have any control on the delays of the package, follow ups on the delivery should be done with the courier as they will be able to provide you specific information on the package location.
I'm sorry to hear you had a frustrating experience in trying to contact us, but I appreciate you bringing this issue to my attention. Your feedback helps us do better. If you could please contact me at info@medsupplysolutions.com or call our team at 844-226-8277? We will work with you to resolve any issues as quickly as possible. We hope to resolve this promptly and accurately.
I am satisfied with your service
I am satisfied with your service. Recently I came across an issue with my products, which was reported to you. I was contacted immediately, and the staff made an effort to help me. I finally got the products i ordered. I really appreciate it.
16. august 2022
Besvarelse fra Med Supply Solutions
Thank you for taking the time to share your experience with us. It warms our hearts to hear such amazing feedback!
I never received my 5 thermage tips
6. august 2022
Besvarelse fra Med Supply Solutions
Hi Cynthia DiLauro, Thank you for your feedback. We sincerely apologize for this experience. We did try to reach you to inform about the product is out of stock, however, no one responded on your end. And also, no charge was collected on your account for this.
If you have further concerns, please do contact us at info@medsupplysolutions.com or call our team at 844-226-8277
Besvarelse fra Med Supply Solutions
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Very cooperative team
Very cooperative team, quick delivery, fantastic selection of everything. Thanks Gain
28. juli 2022
Besvarelse fra Med Supply Solutions
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Besvarelse fra Med Supply Solutions
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Customer service
Customer service was very helpful with my order and was very prompt!!
20. juli 2022
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Besvarelse fra Med Supply Solutions
We are incredibly grateful that you took the time out to leave us a 5-Star review.
I have always been very happy with the…
I have always been very happy with the service provided by Med Supply Solutions. Service is top notch!
20. juli 2022
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Besvarelse fra Med Supply Solutions
Thank you for your great review. We strive to provide superior service.
Great service and reliable
Great service and reliable. Always use them for any cosmetics purchases. Have used them for years.
19. juli 2022
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Besvarelse fra Med Supply Solutions
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Shipped fast
Shipped fast, attentive phone service personal.
Ordered Botox, works perfect.
Will order again.
19. juli 2022
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Besvarelse fra Med Supply Solutions
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
absolutely worthless company
absolutely worthless company. took the order but never responded that they didn't have the product. took payment.
28. juni 2022
Besvarelse fra Med Supply Solutions
Thank you so much for taking the time to write to us. I'm sorry to hear you had a frustrating experience. I appreciate you bringing this issue to my attention.
However, our records in your account indicate that we never processed the order because the product was out of stock, so we never took the payment and you are not charged for it.
We want to learn more about the situation and how we can make things right. Our customer care will be reaching out to you.
Thank you and have a great day!
It has been a month since we placed and…
It has been a month since we placed and paid for an order on June 1, 2022. Today is June 27, we still haven't received the order.
27. juni 2022
Besvarelse fra Med Supply Solutions
Hi Dr. Syverain, Thank you for your feedback. We sincerely apologize for this. We aim to ship out our products and have them delivered in a timely manner, but sometimes the courier timeline is out of our control.
Our customer care has resolved this issue so if there are anymore concerns, please don't hesitate to reach us and we'll be more than happy to assist you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.