Medical Supplies Anmeldelser 

5.308
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Se mere

Bedømt til 5 ud af 5 stjerner

Great service and product is brilliant. My husband had a knee replacement operation and this product was just what he needed to help with his recovery. Ordered one day arrived the next day, packaged w... Se mere

Bedømt til 3 ud af 5 stjerner

Straightforward ordering and delivery. Delivered in a short time. Would have been five stars, but the collar (despite having measured as per the instructions on the website) was not a good fit for my... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My 88 Yr old mum had a fall and broke her wrist, the sling they provided at the hospital was very uncomfortable so I went on line and spotted this. Just the thing, she finds it very comfortable and it... Se mere

Virksomhedsoplysninger

  1. Leverandør af medicinsk udstyr

Skrevet af virksomheden

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

5 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(5.308)

1.423 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good quality

Ordered a knee brace for a torn MCL. Good quality product. However I had to exchange this for the next size down, there was no issue with reordering and refunding the exchange.
Will use this company again. BTW price was very competitive .

24. juli 2026
Bedømt til 5 ud af 5 stjerner

easy to order and good quality

easy to order, the boot is great and exactly the same as one issued by the NHS. Bonus was it arrived early. Paid for next working day that would have been on a Monday and it was delivered promptly on Saturday.

24. juli 2026
Bedømt til 1 ud af 5 stjerner

Shocking Company to deal with

Shocking Company to deal with, refused a refund on a garment that didn't fit and relieved me of my money at the same time!....

24. juli 2026
Medical Supplies-logo

Besvarelse fra Medical Supplies

Dear Garry,

Thank you for taking the time to leave your review.

We are sorry that you were disappointed with your experience.

Unfortunately, the garment you purchased is subject to hygiene-related return restrictions. Before an order can be placed, our website requires customers to acknowledge that, unless the item is faulty, it can only be returned if it is unused and unopened with all original seals, tags and labels intact.

As the garment had been tried on after it had been opened, we were unable to authorise a return in accordance with the return conditions accepted at the time of purchase. This policy is in place to protect all of our customers by ensuring that garments of this nature are only supplied in a hygienic condition.

We appreciate that this was not the outcome you were hoping for and are sorry for your disappointment.

Kind regards,

Victor
MedicalSupplies.co.uk

Bedømt til 1 ud af 5 stjerner

Still waiting for news on item paid for 4 weeks ago

Paid for a piece of equipment that was £1165.99 incl VAT on 10/07/26. Nothing heard about dispatch or delivery, so I emailed on 22/07/26 and received an email from Tyla to say the item should be dispatched on 28th July. As I had heard nothing further I emailed on 03/08/26 requesting an update but no-one got back to me. I phoned on 04/08/26 and spoke to someone who said they would look into it and phone me back, I did not get a call or an email and the same thing happened again on 05/08/26 even when I asked to complain and was told that a "Victor G" would phone me. On 05/08/26 evening I put in a complaint by email but have heard nothing so far on 06/08/26 mid morning. Very disappointing service and I'm not optimistic that I will receive my product.

6. august 2026
Uopfordret anmeldelse
Medical Supplies-logo

Besvarelse fra Medical Supplies

Dear Customer,

Thank you for taking the time to leave your review.

We are very sorry for the delay you have experienced with your order and completely understand your frustration.

Unfortunately, we experienced repeated delays and changing delivery estimates from our supplier, which meant we were unable to provide you with the certainty you quite reasonably expected.

Following further discussions with our supplier, we have now received confirmation that your order is due to be dispatched on Monday, with delivery expected on Tuesday. A member of our management team has also contacted you directly to provide this update.

We sincerely apologise for the inconvenience caused and appreciate your patience while we worked to obtain a confirmed delivery date. We look forward to your order being delivered shortly.

Kind regards,

Victor
MedicalSupplies.co.uk

Bedømt til 5 ud af 5 stjerner

My 88 Yr old mum had a fall and broke…

My 88 Yr old mum had a fall and broke her wrist, the sling they provided at the hospital was very uncomfortable so I went on line and spotted this. Just the thing, she finds it very comfortable and it doesn't slip like the one from the hospital.

22. juli 2026
Bedømt til 1 ud af 5 stjerner

Faulty product and have to pay return postage

I am having to return a 3 pack of Theraband resistence bands which have an overpowering chemical odour to them. It is therefore not acceptable and they are a potential health hazard. The supervisor has told me I am responsible for cost of the return postage and this will not be refunded. As they are not fit for purpose, it is a contravention of the Distance Selling Regs and Health and Safety Regs

5. august 2026
Medical Supplies-logo

Besvarelse fra Medical Supplies

Dear SS,

Thank you for taking the time to leave your review.

We are sorry to hear that you were unhappy with your purchase.

As explained, natural rubber products can sometimes have a noticeable smell when first removed from their packaging, which typically diminishes after the product has been aired. We understand, however, that this may not be acceptable for every customer.

As soon as you contacted us, we issued a returns authorisation so that you could return the bands to us for a full refund. As the items were being returned because you found them unsuitable, rather than due to a confirmed manufacturing fault, our standard returns procedure applies.

We are sorry that you feel we did not provide the level of service you were hoping for. Nevertheless, we look forward to processing your refund promptly once the returned items are received.

Kind regards,

The Medical Supplies Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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