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medi Australia Anmeldelser 

332
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their cus... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Producent af medicinsk udstyr
  2. Butik med medicinsk udstyr
  3. Leverandør af udstyr til fysioterapi

Skrevet af virksomheden

At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.

Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023

Skrevet af virksomheden

Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
Deal direct with medi Australia
We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
Interested in custom made compression?
Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.

Returns, Exchanges, and Refunds

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:

Please email sales@medi.au within 7 days of receiving your order.

medi Australia Pty Ltd will respond within 48 business hours to approve the return.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

332 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(332)

118 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I received product no problem

I received product no problem. I was unable though to try it on until 3-4wks after needing to use it and had ensured to measure my neck circumference to avoid any issues with sizing. After trying it on and having it be no where near fitting (way too small) despite my measurements falling within the size guide, I immediately emailed Medi Australia only to be told that there is nothing they can do because it falls outside of the 2wk return policy. It is in perfect condition with all in tact packaging but of no use to my neck.

27. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for taking the time to share your experience. We're genuinely sorry to hear that the sizing of your product didn’t meet expectations, despite your efforts to follow the size guide. We understand how frustrating this must be, especially when the item is in perfect condition and unused.

While our standard return policy is 14 days, we did attempt to reach out to you to explore possible solutions, and presented you with several options, but unfortunately didn’t receive a response. We always strive to support our customers wherever possible, even outside of policy guidelines, and regret that we weren’t able to connect.

Bedømt til 4 ud af 5 stjerner

Excellent quality products

Excellent quality products, tights and compression stockings were purchased. Delivered with great packaging. Would like to see the tights in colours and for short folk.

26. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 3 ud af 5 stjerner

Slow Delivery.

Quality items with some items over-priced.
A good choice of items to choose from.
Unfortunately, the downside is very slow service and delivery when you need something urgently.

20. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bedømt til 4 ud af 5 stjerner

I have been using knee bands from 8…

I have been using knee bands from 8 years for my sports(cricket) due to ligament reconstruction. I used genumedi plus with straps now.. Frankly speaking it still comes down and doesn't stabilises on the knee..
I would say still a lot of work left to make it more robust. Having said that it is extremely useful for stabilisation during sports and hence using it from 8 years 🙂

27. juni 2025
medi Australia-logo

Besvarelse fra medi Australia


Thank you for your feedback. We are glad that you loved our product.

Bedømt til 3 ud af 5 stjerner

Delivery was quite slow.

Delivery was quite slow.
Product was not as described. Below knee purchased. Packaging indicated below knee. Product was definitely above knee when opened and tried on.

25. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bedømt til 5 ud af 5 stjerner

The service was great

The service was great, the staff was brilliant. Overall a great experience,

12. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 5 ud af 5 stjerner

Professional Service

Straight forward professional easy to use service

2. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 4 ud af 5 stjerner

Happy with my compression stockings

I bought the toe-less , knee high stockings. Length of foot was good - other brand I've purchased in the past were too short in the foot and uncomfortable underfoot. Compression of calf up to knee was just right. I've only tried one pair so far

2. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 5 ud af 5 stjerner

Great product

Great product, shipping good as well

7. juni 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 5 ud af 5 stjerner

I made errors in sizing and had to…

I made errors in sizing and had to return items for exchange. They were wonderful about what was my mistake and have cheerfuly arranged an exchange. Very courteous to deal with. If I could give more than five stars I would!

27. maj 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 1 ud af 5 stjerner

Back Brace Sizing Issue

Received back brace which was way, way too large and not usable (we did measure). Immediately responded in May, now near the end of June and still no response. Like all company's there immediately for a sale, nowhere to be seen when the service is poor.

17. maj 2025
medi Australia-logo

Besvarelse fra medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bedømt til 3 ud af 5 stjerner

It really tight

It really tight
Not because I bought the wrong size, I would probably go a size up
I bought M size the ankle felt so tight

8. maj 2025
medi Australia-logo

Besvarelse fra medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bedømt til 5 ud af 5 stjerner

Fast postage

Fast postage. Compression stockings are true to size and very good quality.

29. april 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 5 ud af 5 stjerner

Excellent fast service

Excellent fast service. My husband was really happy with the brace received but unfortunately it was faulty. One email and a couple of photos sent and a new one arrived in two days. Very happy with the product and the service.

27. april 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bedømt til 5 ud af 5 stjerner

Gloves for compression stockings99

Gloves were delivered quickly mu h quicker than expected and I was more than happy with the quality.

13. april 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for the feedback, we hope to serve you again soon!

Bedømt til 5 ud af 5 stjerner

Great service

Great products, great response from the customer service. I highly recommend.

17. april 2025
medi Australia-logo

Besvarelse fra medi Australia

Your feedback means the world to us. We hope to serve you again soon!

Bedømt til 5 ud af 5 stjerner

Another happy customer

I used your 1300 number to connect to your subscription service. As always i found your staff incredibly efficient, helpful & friendly. Thank you

16. april 2025
medi Australia-logo

Besvarelse fra medi Australia

Thank you for your feedback, we always strive to do the best for our customers. Hope to serve you again!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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