Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

L'envoi est toujours aux petits soins et le suivi est top ! Quant au SAV, ils m'ont épargné une mauvaise surprise avec un produit dont le contrôle qualité n'était pas au rendez-vous pour me demander... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a Trimui smart pro s from this company, which was delivered quicker than initially quoted in a very well wrapped package. Being a new model there were a few teething problems and Mechdiy post... Se mere

Bedømt til 5 ud af 5 stjerner

Love it, reliable service, great and secure packaging. The only company I would recommend for these type of products. Definitely recommend the 256gb MicroSD option!

Bedømt til 5 ud af 5 stjerner

Always excellent customer service, always friendly. You may pay more, but it's definitely worth it. AAA+++ shop! And I always receive my handheld gaming devices in perfect condition. I've even had a p... Se mere

Virksomhedsoplysninger

  1. Spiltjeneste

Skrevet af virksomheden

Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time. Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console. We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

491 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Safest shipping and Handling

Love it, reliable service, great and secure packaging. The only company I would recommend for these type of products. Definitely recommend the 256gb MicroSD option!

13. marts 2026
Bedømt til 1 ud af 5 stjerner

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER , bought flight sim screen , they arrived without instructions and when plugged in information came up in chinese which couldn't be translated because it 'froze' my computer .was told a 'techician ' would be in contact. no contact made.
asked for a refund and sent screens back , that was months ago , i just get excuses now and same question s being asked . PLEASE AVOID THIS BUSINESS.

a week later , still no response .

7. februar 2026
Uopfordret anmeldelse
Mechdiy-logo

Besvarelse fra Mechdiy

Hello,

We apologize for the unpleasant shopping experience.

We will contact the relevant personnel immediately to understand the situation and resolve the issue for you.

Bedømt til 1 ud af 5 stjerner

Got the wrong console

Got the wrong console. Jimmy from the support doesn't wanted to refund my money and take the console back. Never buy a console from Mechdiy!

9. marts 2026
Mechdiy-logo

Besvarelse fra Mechdiy

Dear,

Hello, we are very sorry for the unpleasant shopping experience.

We investigated the issue you raised immediately after seeing your review. We learned that the black version of the AYANEO Pocket ACE you purchased was out of stock due to discontinuation. Our customer service staff sent you multiple emails asking if you could exchange it for the white version (other versions were also out of stock), but you did not reply. Our staff, fearing you would be anxious, shipped you the white version directly. We subsequently negotiated a partial refund with you, allowing you to keep the device, but you did not accept this offer.

Regarding your claim that we were unwilling to arrange a return and refund, we do not agree to this. From the moment you rejected the initial offer and requested a return and refund, we provided you with a return address (and informed you that we were willing to bear the return shipping costs). Furthermore, we noticed that you also raised a dispute on PayPal, and we provided you with the same solution of return and refund as previously communicated. Therefore, we do not agree with your claim that we refused to arrange a return and refund.

If you require a return and refund, please return the package as previously communicated. Once we receive the returned package and confirm the product quality is satisfactory, we will arrange your refund immediately.

We sincerely apologize for any inconvenience caused by our staff's error. I have seriously criticized the staff member for their unauthorized actions, and the staff member has also asked me to apologize to you.

We apologize again and hope for your understanding.

Bedømt til 5 ud af 5 stjerner

Gute Ware alles top!!!

Habe dort dieses gekauft: Surwish Crossmix OS für Trimui Smart Pro S!
Die Anleitung von einem YouTuber war super ! Karte rein , Update machen und los geht’s ! Sind genug Spiele drauf! Bei mir funktionieren einige Spiele nicht! Muss mich nochmal mit dem Hersteller in Verbindung setzen!
Aber sonst top ! Glaube sind 15000 Spiele drauf! Also genug für jeden was dabei!
Beurteilung zum Shop: Top Ware ! Funktioniert super! Der Preis geht völlig in Ordnung!
Lieferung ging auch super von statten von China bis Deutschland dauert klar ein paar Tage aber es kam sehr gut verpackt an! Danke

9. februar 2026
Bedømt til 5 ud af 5 stjerner

Mechdiy : la qualité au rendez-vous

L'envoi est toujours aux petits soins et le suivi est top !
Quant au SAV, ils m'ont épargné une mauvaise surprise avec un produit dont le contrôle qualité n'était pas au rendez-vous pour me demander si je souhaitais maintenir ou changer, et tout ça en s'assurant que la livraison ait eu lieu avant Noël dans des délais pourtant court. Je ne peux que recommander Mechdiy tant pour la qualité du SAV et leur fiabilité.

6. februar 2026
Bedømt til 1 ud af 5 stjerner

He comprado una RG 556 hace 1 mes

He comprado una RG 556 hace 1 mes , no he podido disfrutar la consola ni un solo día,la tapa de la tarjeta SD no funciona o el mecanismo interno no cierra, pues bien, el proceso de trámite de garantía es una pesadilla, me ha tocado esperar por las festividades del año nuevo chino, semanas hasta recibir una contestación, luego enviar pagando de mi bolsillo, la consola hasta China, todavía sigo esperando y son poder disfrutar del producto, la comunicación es horrible, un mensaje al día, preguntas algo y hasta el día siguiente no recibes la contestación, vuelta a preguntar y vuelta a esperar, pasan los días y sigo esperando, ya no me fío de la consola y estoy preguntando si podía pagar algo más y que me mandarán el modelo siguiente, la RG 557 , dado que ya he pagado más por el envío y además la tarjeta que mandan no vale para nada porque no hay ni un solo juego en español, solicito que me manden el nuevo producto sin tarjeta y todo son pegas, es que no entiendo nada, en ningún caso recomiendo la compra en absoluto, una pesadilla la compra, nunca más

5. februar 2026
Mechdiy-logo

Besvarelse fra Mechdiy

Dear Customer,

Hello, we sincerely apologize for the unpleasant shopping experience.

First, the timing of your feedback was indeed inconvenient, as the Spring Festival holiday caused you a long wait, for which we apologize.

Second, regarding the return process you mentioned, we have already initiated the return process for your order. After receiving your package and confirming the problem, we will resend a replacement package to you as quickly as possible. The process may indeed take a while, and we hope you understand.

Furthermore, regarding your feedback on the reply message, due to the time difference, your reply was already in our evening or early morning, so we were unable to reply to you promptly. We apologize for any inconvenience this may have caused.

We have received your feedback and will follow up on your returned package, striving to ensure you receive the replacement package as soon as possible. We will update you with the logistics tracking information after the package is resent.

Bedømt til 1 ud af 5 stjerner

Used/Defective product

Got a used product and the hinge is also flimsy, and the screen has scratches Mechdiy denies any responsibility and rather blames it on customs. But the package was completely sealed so I'm sure customs is not the one to blame here. Pathetic experience

5. februar 2026
Mechdiy-logo

Besvarelse fra Mechdiy

Dear customer,

Hello, we sincerely apologize for the unpleasant shopping experience.

We need to clarify that we will not ship used products to you, as every machine is brand new from the factory, and we do not resell used machines.

Regarding the issue you raised, we have already contacted our staff to reach you and provide a solution.

We apologize again for any inconvenience caused.

Bedømt til 5 ud af 5 stjerner

Retour à mon enfance

Mon avis est positive dans la mesure ou je connaissais déja les consoles rétro , et que j'aime pouvoir jouer à ses jeux de mon enfance grâce à vous merci.

5. februar 2026
Bedømt til 5 ud af 5 stjerner

Five star Company for purchasing aTrimui smart pro s

I bought a Trimui smart pro s from this company, which was delivered quicker than initially quoted in a very well wrapped package. Being a new model there were a few teething problems and Mechdiy posted updates for the firmware. I had a few problems with this but the support staff patiently guided me through. With service which was far above anything I reasonably expected. A faultless company to deal with both in terms of price, speed of delivery and backup support. I can wholeheartedly recommend Mechdiy.

4. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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