Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Peter online chat after a non delivered meal. Swiftly dealt with my query and processed a refund. Excellent service
Virksomheden har svaret
Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
Virksomheden har svaret
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktoplysninger
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannien
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Fremragende
933 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Peter was a great help!
Peter helped resolved my issue regarding my order. He was very quick, friendly and helpful. Thanks very much!
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hey Sarah,
Thank you for the lovely review!
We hope to have you back with us again very soon!
Great service
Peter was really helpful. I didn’t have my order number but he quickly found it and contacted the takeaway to confirm the status of my order. Prompt and effective service
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Lillian,
Thank you so much for your kind review.
We look forward to making your next order just as easy🧡
Riley was a great person to get help…
Riley was a great person to get help from
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Malecia,
Thanks so much for your lovely feedback. We’re so glad you had a great experience✨
There was a mix up with the payment
There was a mix up with the payment, Riley was very helpful and we were issued with a refund.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello Derek,
Thanks for taking the time to leave a review. We’re really appreciate it🧡
Riley was very helpful and made this…
Riley was very helpful and made this process easy
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi there,
We’re so pleased the whole process felt easy and hassle-free for you, and we really appreciate you sharing your experience🧡
Brian was great
Brian was great, he resolved our issue by contacting the restaurant on our behalf and we got a partial refund for the food
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Suzanne,
Really glad everything worked out smoothly for you and you got a fair outcome in the end🧡
Brian was on the ball with my query :)
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Kaitlynn,
Great to hear your query got sorted so easily. Hope your next order goes just as smoothly✨
Peter was a great help
Peter was a great help, at sorting out my delivery query
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Diane,
Fantastic to hear everything got resolved without any fuss. Looking forward to your next order!
Easy to contact
It was easy to contact an actual person once you have been through the chat bot as long as you are happy with messaging rather than talking. I needed a refund on an online delivery I never received but was still charged for and the first person I spoke to said they would look into and get back to me but I didn't hear anything so I contacted them again and Brian was able to resolve the issue within the hour and said he's issued a full refund
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello👋🏻
Glad everything got resolved quickly and your refund was sorted without any hassle.
Hope to see you again soon🧡
Had a major issue with the takeaway my…
Had a major issue with the takeaway my order didnt come finally got through to a open chat haha, well Riley was great and has promised me hes going to look into for me so fingers crossed I get a message abck and a refund
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Ashley,
Glad everything got looked into. We appriciate your feedback🧡
brian very helpfully solved my issue…
brian very helpfully solved my issue he's fabulous
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Jess,
So glad your issue got sorted out smoothly.
We’re thrilled you had a positive experience!✨
Excellent customer service
I received excellent customer service from Brian, The staff were professional, attentive, and handled my request quickly and efficiently. Thank you.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Ashanti,
Fantastic to hear everything was handled smoothly and efficiently. Thanks for sharing your experience!✨
I got great help
I got great help from the person called Brian thank you so much.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Talhah,
Glad everything got taken care of smoothly.
We’re happy you had a positive experience.
Besvarelse fra Mealzo
Hi Murat,
Great to hear you had a smooth experience.
Thanks for taking the time to share!
My order never arrived
My order never arrived, I contacted the customer support team and Peter was extremely helpful and initiated a full refund
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Tracey,
We’re really pleased everything was resolved smoothly for you.
Thanks for sharing your feedback, it’s truly appreciated.
Brian was extremely pleasant and…
Brian was extremely pleasant and helpful in tracking my order and updating me!
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Lisa,
Thanks for taking the time to share your feedback, we appreciate it🧡
Brian on support was extremely helpful…
Brian on support was extremely helpful and made it so much easier to deal with mistakes. He is a credit to the team
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Katie,
Thanks for sharing this! We're really glad your experience was smooth and that everything was made easier to sort out. That’s exactly what we want when something unexpected happens.
If you ever need anything else, we’re always here to help🧡
Placed an order and the takeaway was…
Placed an order and the takeaway was closed. Peter personally helped me secure a full refund. Very Helpful Thanks.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Charlene,
Thanks for taking the time to leave a review. Glad everything was sorted quickly and you got the help you needed✨
Great food and professional staff
Great food and professional staff. Ashkan was particularly helpful.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Karl,
Thanks for the kind words! It’s great to hear you enjoyed the food and had a positive experience overall. We appreciate you taking a moment to share it. Hope your next order is just as satisfying🧡
Brian
Brian, a part of the mealzo care team was very helpful and made my experience very straight forward!!
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello👋🏻
Thanks for taking the time to share this! Really happy to hear your experience was easy and everything got sorted without any hassle🙏🏻
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.