Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Peter online chat after a non delivered meal. Swiftly dealt with my query and processed a refund. Excellent service
Virksomheden har svaret
Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
Virksomheden har svaret
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktoplysninger
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannien
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Fremragende
933 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brian was a fantastic help to me this…
Brian was a fantastic help to me this evening!!
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Diana, thanks for the lovely feedback!
We're so pleased everything was sorted for you. We really appreciate your support and hope you enjoy using Mealzo again soon🧡
I had an issue with ordering my food as…
I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind throughout . Thank you love this app always the best experience and staff.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Tasha, thank you for sharing your experience!
We're delighted everything was resolved quickly and that you continue to enjoy using Mealzo. We can't wait to help with your next order🙏🏻
Brian was super helpful and resolved my…
Brian was super helpful and resolved my query quickly
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Eirinn, thanks for taking a moment to leave us a review!
It's great to hear you had such a smooth experience. We look forward to seeing you back on Mealzo soon🧡
Chatting with Brian quering about the…
Chatting with Brian quering about the opening times of a fish and chip restaurant. He helped me promptly. Thank you Briam
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Ira, thanks for your kind review!
We're glad you were able to get the information you needed without any hassle. Have a great day, and we hope to see you again soon🧡
Franklin
Franklin, was very helpful. He gave me all the info I required. And more.
Top service.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Graeme, we really appreciate your feedback!
It's wonderful to know you found the support informative and helpful. Thanks for choosing Mealzo, and we hope to see you again soon🙏🏻
The restaurant had broken equipment and…
The restaurant had broken equipment and couldn’t fulfill my order. I chatted to mealzo online and Bruce very quickly contacted the restaurant and organised a refund.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Scott, thanks for leaving us a review.
We're pleased the situation was resolved promptly. We appreciate you choosing Mealzo and hope your next experience is a much smoother one✨
Felt like they were trying to gather personal info
I wanted to ask them a quick question but i couldn’t even speak with a robot until i had given my email and phone number, considering i haven’t signed up for anything i thought that was odd and felt very much like a company trying to gather personal info! I wont be giving them any personal info!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Angie,
Thank you for sharing your feedback and for reaching out to us.
We'd like to reassure you that we do not collect personal information unnecessarily. In some cases, details such as an email address or phone number are requested so we can get back in touch with visitors, for example if a message is left for an agent or if a chat is missed.
We appreciate your concerns and your feedback helps us improve the experience for everyone.
Thank you for taking the time to leave a review🧡
Had some items missing from my order
Had some items missing from my order. I spoke to Bruce who called the restaurant straight away and fixed the missing items very quickly. Great customer service. Thanks
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Stacey,
Thanks for taking the time to leave a review! We're pleased everything was sorted promptly and you were able to enjoy your order.
Thanks for choosing Mealzo, and we hope to see you back again soon!✨
I really appreciate guy he is very…
I really appreciate guy he is very polite and professional deal and listen carefully which I need to change in my menu also he does very quick all changes thanks a lot
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Muhammad,
Thanks for your lovely review.
We're so pleased everything was sorted smoothly for you. We really appreciate your support and look forward to your next order!✨
5 star review with speaking with Bruce…
5 star review with speaking with Bruce online.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi,
Thank you for the fantastic review.
We really appreciate you taking the time to share your feedback and look forward to helping with your next order.
Thanks again!
Bruce was super helpful
Bruce was super helpful. In getting the status of my order
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello,
Thank you for leaving us a 5-star review and for choosing Mealzo!
We're so pleased everything was handled smoothly for you.
Hope your next experience is just as enjoyable🧡
First Class Service. Had to contact Peter regarding a…
Had to contact Peter regarding a delivery issue recently. 1st class service and resolution.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Liz,
Thank you for taking the time to leave a review and for ordering with Mealzo.
We're delighted to know your experience ended on a positive note and that everything was sorted to your satisfaction.
We look forward to welcoming you back again soon✨
Besvarelse fra Mealzo
Hi Robbie,
Thanks for your feedback! It's great to hear things worked out well for you.
We appreciate your support and can't wait to see you back for another great experience🧡
Brian was Outstanding he resolved my…
Brian was Outstanding he resolved my issue straight away
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Mandi,
Thanks for sharing your experience. We're pleased everything was sorted without delay.
We appreciate your support🧡
Had a really lovely experience with the…
Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Bethany,
Thank you for taking the time to leave a review.
We're delighted to hear you had such a positive experience, and we really appreciate your kind feedback. We look forward to seeing your next order with us soon✨
Had some items missing from my order
Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order number ready. Have to say that even before the refund the food was cheaper than from a competing food app. Customer services very easy to access. No hesitation to use Mealzo again. Thanks!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Janine,
Thank you for your lovely review. We're delighted you had a positive experience and found great value with Mealzo. Thanks for choosing us, and we hope to see you again soon!
Peter was amazing with dealing with my…
Peter was amazing with dealing with my refund request within seconds!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello,
Thank you for your review. We're glad getting everything sorted was quick and hassle-free.
We appreciate you choosing Mealzo!🙏🏻
Peter couldn’t be more helpful tonight…
Peter couldn’t be more helpful tonight streamlining my order issue thanks again
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi there👋🏻
Thank you for your review. It's great to hear your evening was able to get back on track smoothly. Thanks for choosing Mealzo!✨
Brian reacted very quickly when I told…
Brian reacted very quickly when I told him we had not received one of the items we ordered. He has arranged a refund. Many thanks for that.
1st time we have used the takeaway ordering system.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Helen,
Great to hear the issue was sorted quickly and your refund was processed smoothly.
How was the rest of your experience with the ordering process? We’d love to make your next one even better.
Hope to see you again soon🧡
Brian the agent
Brian the agent was a pleasure to deal with on a technical query
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Scott,
Great to hear the technical query was resolved smoothly and the experience felt easy.
Thanks for leaving a review and hope to see you order again soon.✨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.