Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Peter online chat after a non delivered meal. Swiftly dealt with my query and processed a refund. Excellent service
Virksomheden har svaret
Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
Virksomheden har svaret
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktoplysninger
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannien
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Fremragende
933 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service from Brian…
Amazing customer service from Brian attended to the situation fast and updated me quickly
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Sophie,
Thank you for your lovely feedback! We’re delighted you had a great experience with Mealzo. We hope to see you again soon!✨
Connected with Sam from the support
Connected with Sam from the support, he was very helpful and sort out is the issue immediately. Highly appreciated Sam for the smart work today.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello there,
We’re happy to know we could get things sorted for you! Thanks for choosing Mealzo and for taking the time to leave such lovely feedback🙏🏻
Brain was Patient and really helpful
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Ibraheem,
We really appreciate your kind words! It’s great to know we could make things easier for you. Hope to see you again soon, and that your next order is just as smooth!✨
Great customer service
Brian was very helpful and polite when I contacted customer service regarding a missing item from an order I placed. Very quick to response and rectify
23. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Rachael, thank you for sharing your experience.
We're glad you received the support you needed. We really appreciate your feedback!✨
Franklin resolved my issue in the…
Franklin resolved my issue in the matter of minutes, thank you Franklin, very much appreciated.
5 massive stars 🌟
23. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Wayne, that's fantastic to hear!
We're pleased your issue was resolved so quickly and that you were happy with the support you received. Thanks for the five-star review! 🧡
We have had the most awful experiance…
I can't recommend Mealzo based on our experience.
We've spent more than three weeks trying to get a working menu set up, and it still isn't right. The menu team have repeatedly failed to read clear written instructions or action them correctly, and communication has been poor throughout — including replies with laughing emojis on WhatsApp when we've raised genuine problems.
One example: our kitchen display shows bar items such as coffees and drinks, which belong to a completely separate part of the café and take up valuable space on the screen. This was flagged clearly and remains unresolved.
Mealzo's head office is in Glasgow, the same city as our café. Despite asking several times for someone to visit us for a face-to-face conversation, no one has done so.
The result has been a system that doesn't work as it should, avoidable stress for my team, and unhappy customers. I'd expect better from a local company, and on this experience I wouldn't recommend them.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello,
We’re sorry to hear that your experience hasn’t met the standard we aim to provide.
Please reach out to care@mealzo.co.uk so we can look into this properly and work towards getting everything resolved for you.
We appreciate your feedback and the opportunity to put things right.
Franklin was very quick and helpful and…
Franklin was very quick and helpful and sorted my problems out right away
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello there👋🏻
Thank you for your review! We're delighted you had such a smooth experience.
We really appreciate your support and look forward to serving you again soon.
Sam was very helpful with my issue and…
Sam was very helpful with my issue and got it sorted ASAP thanks for everything you have done
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Elizabeth,
Thank you for your lovely review! We're so pleased you had a positive experience and everything was sorted quickly🧡
Had a wee issue with the order but Sam…
Had a wee issue with the order but Sam F was right on it and sorted it out.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Garry,
Thanks for your review! Great to hear everything was taken care of promptly.
We appreciate your support🙏🏻
Sam f helped with my enquiry
Sam f helped with my enquiry! He was very helpful
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Danielle,
Thank you for your kind words! We're delighted you had such a helpful and positive experience.
Thanks for choosing Mealzo✨
Highly recommend Mealzo
Highly recommend Mealzo, great support from Ashley, tailored marketing to suit our business and very proactive.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Mr Julian,
Thanks for recommending Mealzo! It's great to know our tailored marketing and proactive support are working well for your business🧡
Brian helped me with my food order…
Brian helped me with my food order efficiently
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Marie,
Thank you for your lovely review! We're glad you had a smooth experience.
We really appreciate your support!✨
Brian dealt with my query quickly and…
Brian dealt with my query quickly and efficiently
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Michael,
Thanks for sharing your experience! We're glad everything was handled smoothly and efficiently. We really appreciate your support!✨
Great Customer Service
I needed assistance and connected to the chat. Bruce was very kind and helpful in assisting me with my questions.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi there,
We really appreciate the kind feedback! It’s lovely to know you had a good experience with us. Thanks for choosing Mealzo✨
Had a bit of trouble ordering from a…
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Laura,
Thanks so much for your review!
Hope to see you ordering again soon🧡
Polite to order from
Polite to order from, Sam J. great food and fair price
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Ash,
Great to hear you enjoyed your experience! Thanks for the lovely feedback, and we hope your next order is just as enjoyable🙏🏻
Peter was helpful from the minute chat…
Peter was helpful from the minute chat connected and got issue sorted quickly and easily
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Jane, thank you for your lovely feedback!
We’re glad you had such a smooth experience and that everything was sorted quickly.
We really appreciate the 5 stars!
Michael was really helpful when I…
Michael was really helpful when I contacted through live chat to sort out a refund , so would say that he was worth the 5 stars.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello John! We’re so pleased to hear you had a positive experience.
Thank you for taking the time to leave us 5 stars✨
Peter was great
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Daniel,
Thank you! It’s great to know you had a great experience with us.
Your feedback really means a lot!🙏🏻
Bruce was very helpful and dealt with…
Bruce was very helpful and dealt with my issue promptly
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello Fiona!
We really appreciate your kind words. So glad everything went smoothly for you.
Thanks for sharing your experience!🧡
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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