Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Peter online chat after a non delivered meal. Swiftly dealt with my query and processed a refund. Excellent service
Virksomheden har svaret
Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
Virksomheden har svaret
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktoplysninger
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannien
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Fremragende
934 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service from Brian
Great customer service from Brian. Had a small computer glitch issue with order but both Brian and restuarant resolved quickly. Very helpful and courteous.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Lyn,
Really glad everything got sorted and you were able to enjoy your order in the end.
Thanks for taking the time to share this🧡
Besvarelse fra Mealzo
Hi Lewis,
Thanks for your review. We’re really glad to hear you had a great experience✨
I messaged Mealzo on Friday night as I…
I messaged Mealzo on Friday night as I placed an order at a local takeaway and I received no response. My message to Mealzo was picked up by Bruce and the issue was dealt with it quickly and promptly and I received a full refund the next day
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Hazel,
Thank you for sharing your experience. We’re pleased the matter was handled promptly.
Your feedback is always appreciated and helps us continue delivering a smooth and reliable service🧡
Sorted my problem quickly
Sorted my problem quickly!
Nice email from Bruce :) - enjoy your holiday LOL
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Danielle,
So glad it was sorted quickly for you.
Thanks for sharing this, it really does mean a lot✨
🧡💚🩵💜
Needed help from live chat & got lovely Franklin who couldn't have been more helpful & got me sorted within minutes! thank you Franklin!🧡
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Emma,
This is so lovely to read 🧡
We’re really glad you got the help you needed quickly.
Thanks for taking the time to share this.
Fast responses
Peter was great and kept me updated all the way through the issue.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello Jennifer,
So pleased you felt supported and updated every step of the way.
Thanks for leaving a review🙏🏻
I made an error with my order
I made an error with my order. Bruce assisted me with my query and I am now being refunded
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi John,
Thank you for your feedback. We’re glad we could help.
Hope to see you again soon!
Besvarelse fra Mealzo
Hello Jacqueline,
We’re happy you had a positive experience.
Thanks for leaving a review🧡
Brian was very helpful and patient with…
Brian was very helpful and patient with an issue that turned out to be on my end and helped me get my order quickly following the discovery of the problem.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Jamie,
Thank you for sharing your experience!
We look forward to see you again soon!✨
Brian was excellent dealing with my…
Brian was excellent dealing with my issue. I am more than happy with the outcome and Brian's handiling with my issue.5 star service
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Scott,
We appreciate you sharing this. Glad the situation was resolved to your satisfaction and everything worked out smoothly.
Good services.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Raza,
Thanks for the 5 stars. Delighted you had a positive experience with us.
We look forward to welcoming you back again soon!
5* customer service
Brian at the mealzo live chat was absolutely fantastic at assisting me with my refund today!!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Dannielle,
Thank you for the review. We’re pleased your refund was handled smoothly and without delay.
Peter was amazingly fast and to the…
Peter was amazingly fast and to the point
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Jack👋🏻
Delighted to know everything was handled quicky.
Thanks for choosing Mealzo, see you again soon🧡
Massive thanks to Brian
Massive thanks to Brian, who helped me get a refund credited back into my Mealzo account in the space of 10 minutes, after briefly explaining the information and giving him the details, he contacted the restaurant itself to confirm the details and my refund was in my account minutes later. Best service I’ve ever received!!
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Liam,
We really appreciate you taking the time to share this🧡
Many thanks to Brian the person who…
Many thanks to Brian the person who helped me by chatting about an order due to my mistake with the deliver option.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hello👋🏻
Thank you, we really appreciate you sharing your experience and ordering with us.
Besvarelse fra Mealzo
Thank you Julie🧡
Hope you enjoyed your meal, and we look forward to seeing you again soon✨
Very helpful
Very helpful. Brian helped with all my enquiries and was very informative.
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Danielle 😊
Thanks so much for your kind words! We’re really glad everything went smoothly for you🧡
Peter was a great help
Peter was a great help, he was very knowledgeable, quick to respond and understood my complaint completely, thanks Peter
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Steven 👋
We're delighted to hear everything was clear and handled promptly, thanks for sharing your experience ✨
I’d like to thank Peter at Mealzo for…
I’d like to thank Peter at Mealzo for his help with a complaint this evening. While the restaurant itself was very unhelpful and refused to issue a refund despite the food being returned, Peter took the time to properly review the situation. He handled the matter professionally and fairly, and agreed to refund my money as a gesture of goodwill. I really appreciated his understanding and willingness to resolve the issue when the restaurant would not.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Jennifer 🌟
Thank you for sharing, we’re really glad you felt listened to and supported.
It’s great to know the outcome felt fair, and we appreciate you taking the time to leave such thoughtful feedback🧡
There was an item missing from my order…
There was an item missing from my order and the help operator, Peter was very helpful and initiated a refund it.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mealzo
Hi Caitlin,
Thanks for letting us know how it went. We’re glad everything was handled quickly, and we appreciate you taking the time to share your experience 🌟
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.