McGuirks Golf Anmeldelser 79

The assistance I received from their Limerick outlet was second to none. Nigel was extremely helpful as were the other staff.
After ordering the new custom fit clubs, they were at my door within 48 hours.
Very impressive.

Placed my order 4 weeks ago and still haven't received anything. Have sent 7 emails to customer service and have only received one reply. Absolutely shocking customer service.

In the last 6 months, I have placed 2 online orders. In each case, I received a phone call days later informing me that the items were “out of stock”. This is despite the fact, they were online to be purchased, money was paid and the order was confirmed. It is quite clear that their online system is not fit for purpose. I have emailed the relevant customer service section provided on their website and have got no response.

Placed an order 12/05/2021,money taken 15/05/2021 and still waiting.Have emailed 4 times,rang the shop twice and still nothing .Will not be dealing with this online company again.Very poor service

Online customer service is non existent. Not once has a online order gone smoothly and ever time it takes weeks to resolve. Very surprising in this day and age.

Really awful, non existent customer service from the online team. Husband had an issue with his purchase online and emailed 4 times over 4 days to the customer service team and no reply. Rang the shop, they didn't want to know as it was an online query. Be careful when buying online with them.

I order a custom product on the 20.04.21 i still have not received it, i have contacted the warehouse several times waiting on a update which i also never got and also have emailed customer service, nobody seems to be able to tell me when i will get my order, the excuse that was used on the 18.05.21 was brexit this was the first time i heard about this. Really would not recommend this company for there online service as they do not stand by the promise of delivery.

Sorry to offer a disappointing one star but its for this reason.

Placed and paid for an online order on the 18th May (Sunderland Gilet) to ship to the UK (was happy to pay the 15E fee).

Had no correspondance or shipping notice (online they quote a 2/3 day ship time) but had to chase up on the 21 + 22 May via email and then Facebook Messenger for an update. Still no communication and then out of the blue on the 24th May I get an email from Adam saying the item is now out of stock.

McGuirks in my one and only experience aren't very good at keeping an eye on there stock nor communicating. My concern now is how long it will take for my £65 to be refunded.

Shame.

BUYER BEWARE! Ordered a ex demo Taylor Made driver on the Masters Weekend Sale, one of many purchases made to support McGuirks during the lockdown. It arrived on time, I questioned the packaging or lack of it for such an expensive item, no response. Also a first for me a €300 euro club and no head over. Why ?we don’t get them with demo clubs! It’s an answer but not the one a loyal customer expected. We live and learn. BUYER BEWARE there was no small print, the customer should have known.

Great service from McGuirks, customer service team very quick to respond and are on the ball!

Ordered new clubs and trolly.
Arrived in great time, well packaged and was at a great price.
Definitely would recommend.
Now if only the golf courses would open back up!

Honestly cannot fault the service from McGuirks. Every order I have placed has arrived on time with the correct items. Have used on many occasions and will continue to do so!

Very happy with their online shop, items as described and delivered on time. Would much rather visit their shop physically, but their online shop is fine for now.

Made an order for 4 items. One of the items wasn't available so they had to order it in (fair enough) but they didn't send the rest of the items to me. So into the 3rd week now and still haven't received my order after spending just under a grand this customer service is shocking.

Great service, I would prefer to go into the shop but was happy with the online service and delivery.

Excellent company to deal with. Never had an issue and seem to always be the most competitively priced and is an Irish company so always a huge plus when you cans support your own.