Have used this garage for numerous years. Unfortunately the staff have changed and the service isn't the same. Even a simple MOT is debacle. If you booked a time for an MOT previously your car was... Se mere
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Se, hvad kunderne siger
Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... Se mere
Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... Se mere
I've been using McConechys for a few years now. They've never let me down and have been very professional and accommodating. My Volvo is in excellent hands with them and they keep me informed when par... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!
Kontaktoplysninger
13 Miller Road, KA7 2AX, Ayr, Storbritannien
- 01292 260222
- mcconechys.co.uk
2,6
Under middel
515 anmeldelser
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Disappointed
Tyres weren't in stock when I called in at booked time slot despite ordering and paying for them in advance. No phone call to tell me of this beforehand.
14. marts 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
That's frustrating for you and disappointing for us to read, our apologies. It can happen from time to time if a delivery is delayed, however someone should have called you. We'll send you a direct message to help us learn more.
Don't turn up 20 minutes before they…
Don't turn up 20 minutes before they close to get your tire changed, I mean it's supposed to be 'while you wait' not "come back tomorrow, we are closing soon", they were not even busy. I went to Kwik Fit against my better judgment, got there just 10 minutes before they were to close and not a problem, they changed it there and then. I guess they have won me back.
Edit: Nice try with the reply, but Kwik Fit were busy, 4 people in, you had staff standing around, waiting to go home.
12. marts 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
Hello Lee, we're sorry to read your review. You can hopefully appreciate that it isn't always possible to deal with every drive-in right away, our branches can get very busy at times and while you might have thought they weren't busy we can assure you they were. It's good you were able to get your tyre fixed at a much quieter garage though.
Booked car in for 10.15
Booked car in for 10.15, work started an hour later.
Changed front tyres, should have been rear tyres, another delay.
Staff under pressure, not enough of them to cope with workload, mistakes being made.
Seemed to be a great deal of confusion, bookings mixed up, paperwork lost, tempers frayed !!
11. marts 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
Thanks for taking the time to review Donald, and apologies you experienced a delay. Sometimes a team member is ill or has to take time off at short notice, we appreciate your patience.
Besvarelse fra McConechys
Thanks for leaving the review, delighted you had a good experience.
Online order failed to deliver
Ordered tyres online during the week to be fitted on the Saturday morning at my local McConechys to turn up and the tyres i ordered aren't there. Disappointing and will not use the online order service again. Guys in branch really apologetic and will call me when they speak to head office and get tyres in to fit hopefully next Saturday. 1 star is for the online order system as it did not deliver.
7. marts 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
That is disappointing to hear Rachel, our apologies. We'll investigate to better understand why this happened. Thanks for reviewing.
Absolutely excellent service today
Absolutely excellent service today. Had a disaster with my tyre today and they were polite, courteous, efficient and ensured that I paid the smallest possible to get the repair done in quick time. Thanks to Jack and Matt - highly recommend.
4. marts 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
Thanks for taking the time to leave a review Tanya, we're grateful.
Excellent service
Excellent service! Good customer service and good value for money!
27. februar 2020
Uopfordret anmeldelse
Friendly understanding and quick
26. februar 2020
Uopfordret anmeldelse
Excellent service
Excellent service. Very friendly and reliable.
25. februar 2020
Uopfordret anmeldelse
Easy Tyres
Great price and Great Service.
Simply locate your tyre of choice to fit your car and an available fitting station location and time slot.
23. februar 2020
Uopfordret anmeldelse
Left car in car park ,went away to gym…
Left car in car park ,went away to gym .
When I came back car was back in car park ,with tyres fitted.What more could you ask for.
22. februar 2020
Uopfordret anmeldelse
Great bunch of lads at the Thurso depot…
Great bunch of lads at the Thurso depot and really helpful. Lucky to have them in a small community. Keep up the good work 👏👏
22. februar 2020
Uopfordret anmeldelse
Excellent service
I have been dealing with this company for roughly 30 years and would go nowhere else, the staff in the Paisley branch are polite, cheery and always happy to help. You never feel as if you've been overcharged. The prices are very reasonable and the staff are incredibly quick to get through the busy workshop and you never feel like you're waiting for hours. Can't fault them. 5 stars🎉🎉
20. februar 2020
Uopfordret anmeldelse
Very professional bought 2tyres online …
Very professional bought 2tyres online staff done job in about 15-20 minutes. Would go again. Thanks John Patrick.
20. februar 2020
Uopfordret anmeldelse
My Dad’s car wouldn’t start this…
My Dad’s car wouldn’t start this morning and he was needing to get on the road sharp, I phoned Kyle at McConechy’s for help - he had Daniel round in less than 10 minutes!! Talk about top service!! Huge thanks Kyle, Daniel + team.
19. februar 2020
Uopfordret anmeldelse
McConechys Thurso Branch.
Kyle and the team always work hard to get you served and back on the road again. Tyres fitted this afternoon in good time considering how busy they were. Always my first place to go for tyres exhausts etc.
17. februar 2020
Uopfordret anmeldelse
Besvarelse fra McConechys
We appreciate you taking the time to let us know Donnie, thank you.
Great service
15. februar 2020
Uopfordret anmeldelse
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