Excellent product, dismal customer service. I received their email spend £20 and get free treat which I did and when package arrived no treats. Customer service said I didn’t apply code at checkout... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Excellent product - high quality dog food which our lab really enjoys. Next day delivery service which always arrives on time - they use DPD which is a reliable delivery company. Never had an issue. I... Se mere
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We've been feeding our Vizsla McAdams since she joined our family as a rescue at 5 months old—she’s now 7, and still gets excited for every meal. Given her difficult start in life, provi... Se mere
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McAdams food, and treats, have helped our little rescue dog, Leia, endless amounts in the 3 short months of us having her. When she was found, she was covered in cuts and sores, struggling with allerg... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Less than 0.5% of the UK's top-selling pet food is made with free-range or high-welfare meat and fish.* We make the only dry pet food sourced from RSPCA Assured farms and we want to encourage people who share our values to think about how their pets' food is farmed, as well as their own.
Kontaktoplysninger
McAdams Pet Foods Unit 1000 Spindle Way , RH10 1TG, West Sussex , Storbritannien
- 01293 265679
- customerservices@mcadamspetfoods.com
- mcadamspetfoods.com
3,9
God
25 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great products
Great products, super fast delivery, only food my fussy dog will eat
2. november 2023
Uopfordret anmeldelse
I have a very fussy chihuahua
I have a very fussy chihuahua, we have tried butternut box and different dog, which are both great companies and provide good dog food, unfortunately my 6 month puppy refused them both. Found mcAdams online just by chance I ordered the food thinking this was going to be the same as the rest. My chihuahua sniffed the new McAdams had a little taste then that was it, it was ate so fast I couldn’t believe it, licked the bowl clean and wanted more, dinners are now stress free and an exciting time for my little Chi.
I think this was due to the chunks of meat as it is like home cooked food and not just minced looking food like all the others. Thank you McAdams for your amazing wet food. We have just started to mix in the puppy kibble, he loves this too.
I absolutely love that you are working with the RSPCA and your ethics. Brilliant. Anyone who just hasn’t got time to make homemade dog food I highly recommend this food. Thank you McAdams.
8. oktober 2022
Uopfordret anmeldelse
Macadams are great !
This is a great company. Customer service second to none. Occasional hiccups with delivery addresses sorted promptly and you get an immediate response to enquiries -from a real person. They understand that a dog food crisis is serious! Our dogs thrive on it and it’s made of free range meat which should matter to all animal lovers.
8. oktober 2022
Uopfordret anmeldelse
Impeccable customer service
My dog loves their food, and I can't think of a company with better customer service. Just impeccable, and it clearly starts at the top with Neil McAdam.
30. juli 2021
Uopfordret anmeldelse
Fantastic UK Small Business Supplying Premium Dog Food
McAdam's Pet Foods is a stunning example of what makes British small businesses great. Absolute focus on quality of product and exceptional, beyond expectation customer service. Their dog food is manufactured using only the most premium ingredients - whole chicken and salmon, with no unnecessary filler or grains which are so common in cheap alternatives and are not healthy for canine diets. My two labradors love the Chicken & Salmon food and have thrived on it for over a year now. Their weight management, coat shininess, mental, joint and general health is superb and they are always happy to receive and devour their meal!
On to the customer service. After subscribing to a monthly delivery, the Managing Director Neil, introduced himself to me on email in case we needed any assistance. Last month the courier lost one of our bags of food and so I emailed Neil. I got a call that evening to apologise and to arrange immediate delivery of a replacement, and a complimentary bag. He then re-organised my deliveries to be fortnightly so two bags do not come together and so are less likely to be lost. Replacement bag arrived within a working day. The point is, it is just so simple. Unlike other suppliers, there was no effort on my part, Neil took care of everything end-to-end. This is true, top-drawer, British customer service in action. No call centres, faceless email inboxes or stress.
A fantastic company to deal with in every respect. Well done Neil and team! :)
6. maj 2021
Uopfordret anmeldelse
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