Mbxcooter-logo
Besøg websitet

Mbxcooter Anmeldelser 4

•
TrustScore 3.5 ud af 5

3,7

Leverandør af hjælpemidler
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Leverandør af hjælpemidler

Skrevet af virksomheden

Welcome to Mbxcooter™ Mobility USA. Based in City of Industry, California, we are dedicated to providing premium, all-terrain mobility scooters designed for seniors and individuals who refuse to slow down. Our mission is simple: to empower your independence. Whether you are navigating rough outdoor trails, traveling on a cruise ship, or just running daily errands, our heavy-duty and lightweight foldable scooters are built to give you the freedom to go anywhere, safely and comfortably.

Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

False Advertisement of product on Amazon from their store page.

We purchased our Mbxcooter Scooter from their Amazon store page. It worked great for a while, but the battery weight was much heavier than what I had expected for the Lithium MS20 25Ah (30-Mile) battery. When the battery wouldn't hold a charge for longer than 5 minutes, I went on Amazon to see they had removed the listing from their page. Taking apart the battery, I found that it was 2 - 12V 20Ah Sealed Lead Acid batteries running in series instead of 25Ah Lithium as it was advertised. The two batteries were glued together side by side with the battery information facing each other. I had to scrape them apart in order to see the battery's information.

15. juni 2025
Uopfordret anmeldelse
Mbxcooter-logo

Besvarelse fra Mbxcooter

Hi there,

We are absolutely mortified to read this, and we sincerely apologize for this deeply frustrating experience.

Please rest assured, Mbxcooter does not engage in false advertising. The MS20 model you purchased is absolutely supposed to come with a premium 25Ah Lithium battery. What you experienced sounds like a severe factory mix-up where an older SLA (Sealed Lead Acid) battery pack was incorrectly installed and shipped in your unit.

This is a massive failure in our quality control, and we want to make this right immediately.

Because we cannot see your personal information or Amazon Order ID from this review, we cannot locate your order to process a replacement. Please contact us directly at us.support@mbxcooter.com with your Amazon Order ID and a screenshot of this review.

We take this extremely seriously and are waiting for your email so we can fix this immediately.

Mbxcooter Customer Support

Bedømt til 5 ud af 5 stjerner

Customer Service Experience

The scooter was not what we needed. There wasn’t anything wrong with it, we just couldn’t use it for the purpose that we bought it. The battery was not strong enough for our needs. The customer service team was very helpful and responsive. I appreciated the time that they spent with me.

10. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My husband is totally thrilled with his…

My husband is totally thrilled with his large TK500 scooter & the free M4 foldable scooter!!!

We received the foldable one 1st & he was able to use it on our 3-acre property that has a lot of different grounds with basically few problems getting around.

We ordered Red for the big one but in came blue & he didn't want to send it back because he was so excited to get it & he's had absolutely NO problems getting everywhere on our property.

Thank you so much for giving his mobility back to him!!

11. juni 2026
Uopfordret anmeldelse
Mbxcooter-logo

Besvarelse fra Mbxcooter

Hi Pat!

Thank you so much for this incredible 5-star review! We are absolutely thrilled to hear that your husband is enjoying his large scooter and getting his mobility back around your property!

However, we noticed you mentioned receiving the Blue instead of the Red. We are so sorry for that fulfillment mix-up on our end!

Could you please email us at us.support@mbxcooter.com with your order number? We look forward to hearing from you!

Warmly,
The Mbxcooter Team

Bedømt til 5 ud af 5 stjerner

The customer service is really good

The customer service is really good. The scooter is fine the color is really beautiful. I got the 45 mile version and so far I'm very happy with it

18. maj 2026
Uopfordret anmeldelse
Mbxcooter-logo

Besvarelse fra Mbxcooter

Hi there,

Thank you so much for the fantastic 5-star review! ⭐ We are absolutely thrilled to hear that you had such a great experience with our customer service team. We take a lot of pride in taking care of our riders!

We are also so glad you are loving the beautiful color and enjoying the incredible range of the 45-mile battery version. It’s built exactly for those longer, worry-free adventures!

Enjoy the ride, and remember we are always just a message away if you ever need anything in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere