TOTAL INCOMPETENCE AT NTB/MAVIS
They didn't find nails in two of my four tires after three trips, they didn't put back on the caps on the air valves, but WORST is they grossly overinflated my tires (should be 32 each, but had them at 32, 35, 40 and over 50 psi - all 4 different and VERY dangerous). They admitted that they didn't align it properly or balance them properly. On the second trip, it was supposedly done, but that's when they over inflated them. Took back a third time and that's when they weirdly found the OTHER two tires had nails, but they didn't see them even though they had already removed those tires TWICE before. Then, I decided it was time to go to DISCOUNT TIRE now. Knowing they would have to be balance again and I'd need ANOTHER alignment, NTB/Mavis refused to refund the balance and alignment charges that were no good. I will NEVER go to NTB/Mavis again. I highly recommend you check with Discount Tire instead. Great deals and very competent workers there. Keifer and Will are managers at NTB and they BOTH tried to say they would handle it. Even admitted that the person working on it to begin with was NOT qualified. The incompetence of NTB is scary. My tire could have exploded on me and then it would have cost them much, much more - especially if I had gotten hurt. DO NOT BUY FROM NTB/MAVIS - they have unqualified people working on your cars.









