Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
Skrevet af virksomheden
Think You've Seen A Lower Price?
5646 Randolph Rd, 20852, Rockville, MD, USA
3,8
2 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 31 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
William was knowledgeable, and the team got the job done
Besvarelse fra Mavis Tire - Randolph Rd
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
During the week of Nov 3, I noticed some type of leakage coming from my two rear tires. The previous week I had new brakes installed at NTB in Rockville. Thinking the leakage might be related, I called the shop on Fri, Nov 7, to make an appointment. I arrived at the NTB shop Sat morning, Nov 8, at 8:00 am. Jim, the manager, was very professional and listened to my concerns. He assured me that they would investigate the issue. About 30 min later, Jim called me from the waiting room and escorted me to the bay area and pointed out that my shocks were the reason for the leakage. He noted he would take about 3 hrs for repair because the parts needed to be ordered. I took Uber home and arrived back at the shop around 2 pm. After about 45 min of waiting, the repairs were completed. Jim noted that a co-worker, Emir, had to fight to get the parts.
Apparently, Emir had to travel to a warehouse in Maryland where the parts were located. However, personnel at the warehouse told Emir they could not sell the part to him because it had to go through their distribution location in Gaithersburg. They further noted he could get the parts on Monday. Emir was persistent and eventually escalated the issue up to the company’s VP. After discussion with the VP, Emir was able to secure the parts.
Emir deserves recognition in going far and beyond to ensure customer satisfaction. I do not think many shops would have gone this extra mile. This is one of the many reasons I will continue to have my car serviced at NTB.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
