Tony made my experience wonderful treated me with respect and rt to the point fair prices I’ll return for all my car needs
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Tony made my experience wonderful treated me with respect and rt to the point fair prices I’ll return for all my car needs
Virksomheden har svaret
Great customer service. Angelo was the friendliest store manager I have met in longtime and appeared to go out of his way as I was a long time customer. He had me meet Troy the mechanic who worked o... Se mere
New in our area - they took us in with no appointment - the Mechanic ( I believe his name was Tony) - stopped what he was doing answered my questions and asked me to wait 30 minutes - 10 minutes later... Se mere
Amazing service! Great work! Thank you!
Virksomheden har svaret
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
Skrevet af virksomheden

Think You've Seen A Lower Price?

6490 Transit Rd., 14043, Depew, NY, USA
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 55 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tony made my experience wonderful treated me with respect and rt to the point fair prices I’ll return for all my car needs

Besvarelse fra Mavis Tire - Depew

Besvarelse fra Mavis Tire - Depew
I recently had a flat tire and arranged to have my vehicle towed to Mavis to replace all four tires. What should have been a routine service turned into a frustrating experience due to a combination of technical misunderstanding and poor communication.
Shortly after my car arrived, I received a call from the shop stating they could not proceed because all the lug nuts were “spinning” and could not be removed, allegedly due to over-torquing. I explained that one of the lug nuts requires a special key for removal, which is standard for vehicles equipped with locking lug nuts. However, the technician dismissed this explanation and insisted that was not the issue.
Because of the delay, I went to the shop in person. Upon inspection, I confirmed what I had explained earlier, that a locking lug nut was present. I then demonstrated how to properly use the key and remove it. This was concerning, as identifying and handling locking lug nuts should be basic knowledge for a tire service shop.
At the front desk, I encountered another issue. The person I believe was the shop manager insisted that Apple Pay was not accepted. I pointed out that their payment terminal supports contactless payments, and after demonstrating it, it became clear that Apple Pay was indeed accepted. This reflected either a lack of familiarity with their own system or poor customer handling.
The most concerning part was related to the wheel alignment. I was told that an alignment had already been completed and was charged for it. I questioned how an alignment could be performed before the new tires were installed, as proper procedure requires alignment after installation. I did not receive a clear explanation, which raised doubts about whether the service was done correctly or at all. Overall, this experience highlighted issues in technical competence, communication, and service integrity. A straightforward tire replacement became unnecessarily complicated, and it left me with concerns about the quality and reliability of the work performed. I hope this feedback is taken seriously to improve both technical training and customer service moving forward.
they don’t disclose or publish prices of services -not on websites or in stores

Besvarelse fra Mavis Tire - Depew
New in our area - they took us in with no appointment - the Mechanic ( I believe his name was Tony) - stopped what he was doing answered my questions and asked me to wait 30 minutes - 10 minutes later he was moving my car in. Work done as promised - Manager was actually a car guy - now a days its hard to find this type of informed eager service - Transit Road Depew.
Pitiful I been sitting at Mavis tires since 1:30 pm on Government st just to get a nail taking out my tire. Here it is 4:30 pm and they still haven’t touched my car . I made them give my keys back this is ridiculous. Please get new management in here .

Besvarelse fra Mavis Tire - Depew
Great customer service. Angelo was the friendliest store manager I have met in longtime and appeared to go out of his way as I was a long time customer. He had me meet Troy the mechanic who worked on my truck and thoroughly explained the most efficient approach to keeping my old truck going. Great job hiring these two.
Troy is an amazing mechanic. Patient and problem solver!
Great prices and great service! Angelo was extremely helpful from beginning to end.
I bought new tires from Mavis on transit road in Depew a while back and went in today for my free tire rotation. They were fast respectful and friendly. Good service, recommended!
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